I've used this place multiple times and have no complaints! They are patient, kind and courteous…read more Buy stamps, drop off packages and ship from this little shop. There isn't a need to head to the post office. They have multiple options for shipping packages and have quite the variety of stamps. The service is great and always quick! Which is appreciated! Keep up the great work!

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Justin was very helpful, friendly and made it very simple to ship off my items! Recommend this…read morelocation!

Incorrect sales information, manager is rude and doesn't help . Sales are practically not existent,…read moremanager needs to be replaced

I gotta be honest, I'm not a fan. Walked in to get a notebook made for a work project. I advised…read morethe associate the document may be too large to send via email. They say this is the only way they can help me. I asked if they possibly had a store USB, which I have experienced at several other Staples locations. No. Okay, so I send the email and pray it works. While waiting, an older gentleman is asking how to use the fax machine. Instead of the associate walking over to help, which is her job, she shouts at the guy from across the counter. Now, being an older gentleman he didn't quite understand her instructions, so I walked over to help him. Two minutes of my time and the gentleman was helped. With the customer service severely lacking, I wait 9 minutes before an email is shot back to me stating the Staples email is full and cannot receive any other emails. The associates give me a store email to send which pops back stating the document is too large to send to the store email. The ever so helpful associates tell me the only other way would be USB. I asked if they really thought it should be the customer's responsibility to pay for a USB drive to transfer a document given their email is full. Literally a shrug and an overall yes. I'll drive literally anywhere else, even pay more money if I have to, not to go back to this Staples. I have attached the email below showing their inbox was full and could not receive more messages.

We frequent this store since it became our AMAZON RETURNS location, and the staff is handling our…read morereturns fantastically well, very efficient, courteous and friendly! No matter how many items are getting exchanged or returned. We highly recommend them over all the other Amazon drop off locations in Jacksonville NC!

The staff at this location has always been good to us. We use ups a lot to ship and they always get…read moreus in and out. One day we were 5 min after closing, drove up and they saw us at door and knew we just needed printed receipt to ship no money exchange so it was a quick in and out. We print all labels from home and they were very nice and welcoming even tho it was closing. They are great people . UPS is cheaper and faster for the amount we ship. Grateful for their services.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

We needed help with our wedding envelopes and they were super super helpful and nice! Spent time…read moremaking sure they were right which was amazing! Will be using them again!

I cannot say enough good things about these guys, I mean they are some of the most friendly people…read moreI've ever met, so helpful always good music playing inside too, I just love that they are small and family owned. Just an awesome place and they are always so quick and efficient, they offer so many services! It's the perfect one stop shop for all your postal needs!

This location is a very spot with very little parking for customers. I'm not even sure there's…read moreenough for employees lmao. When we have shipments it's usually a pretty quick easy transition. I'd pay for the pick up service but we normally send multiple boxes and airs bit more than we wanna pay on top of shipping! I Dread coming because of parking but the staff is always very nice.

I can't believe the difference in service between the USPS and UPS. After having to write two very…read morenegative reviews for the Postal Service I am delighted to counter balance them with a five star review for UPS. It was my mistake when shopping and having a purchase drop shipped to my daughter. I was rushed in my shopping so when it came time to check out and pay I was delighted to see my daughter's name and address stored on the website. I clicked on her name, chose UPS as the shipping method and paid for the order. Friday night, about 8 hours after I had placed the order my husband alerted me to the fact that the order had shipped but to a wrong address. The address stored was a rental house where she lived five years ago. Oh my, what was I to do! I started by calling UPS and provided the shipping tracking number and explained the problem to the gracious UPS Customer Service employee. She asked what was wrong with the address and when I explained it was an old address in a neighboring city she said she couldn't make that big of a correction to the recipient address. She did offer that I could have the shipment held at the UPS Customer Center in Jacksonville, NC and have the shipment held for pick-up. I called my daughter and she agreed this was the best option. Today she went to the UPS Customer Center in Jacksonville, NC and had a very positive and smooth experience. She called me after retrieving the package and exclaimed how nice the lady was that she dealt with. So I made a purchase Friday afternoon and it was available for pickup today, three days later, on Monday afternoon. Woohoo, UPS deserves five stars. (USPS needs to take a lesson from this service.)

Staff is always friendly and helpful! They're open when the post office is not! Very much a life…read moresaver at times! You can make copies, buy stamps and supplies and ship whatever you need!

William was very helpful and I didn't have to wait to be served. I needed a notary and the…read morelocation is very convenient. Great service.

Always has everything needed for all of us small business owners needs. Even just just pens I get…read moremost of my stationery because they always have what I need for any given time I could be driving down the road we have not had any paperwork like it has happened to me many times I had no contract invoice order many times forget to stop and get that stuff but you guys always have everything you ever need on hand

I was in Jacksonville for business and had a large amount of packages to ship on a daily basis and…read moreOffice Max has the closest Fedex location. It took a little bit to get the OfficeMax employee's on board with Fedex ship practices, but these guys were great! One guy in particular (young, light hair with glasses) went above and beyond his duty to help me out. While I was in the parking lot preparing my packages to ship, he continually checked in with me regarding the time and even loaded all my packages up to load into the store. Great service! Thanks for all the help!!