First time here and it was a great experience! Staff is very helpful and the jacuzzis were great!…read moreWill be coming back to try a different massage!

We took a girls day trip to LA and had a blast at Spa LA. I had a facial by Cindy and it was…read morerelaxing. The price was great and my skin feels so good. All of the amenities leave you feeling refreshed and relaxed.

COOLEST Spa I have been to! The service was just as…read moreexplained. Can't wait to see them again soon.

Honestly one of the worst customer service experiences I've had. I had an issue and asked to speak…read morewith Gabby because I was just trying to get it figured out, and she was SO rude and dismissive for literally no reason. I was trying to explain what happened and she basically told me "I don't know what you want me to do about it" with the nastiest attitude. Like excuse me?? I'm coming to you because I have an issue and instead of even trying to help, you're talking down to me and acting like I'm bothering you for doing your job. She kept cutting me off, barely let me explain myself and made it very obvious she did not care. And after seeing other reviews mentioning similar issues with her attitude, I really don't understand how nothing has been done about this. At what point does management actually take these complaints seriously?? Because clearly this is not how you speak to customers. The whole interaction was so disrespectful and unnecessary. I genuinely think management needs to seriously reconsider having Gabby in a customer-facing position because if this is how she speaks to people, she should not be dealing with customers at all. I honestly think she should be fired. I will not be coming back after the way I was treated.

I am happy to say I was the 1st customer here...and it did not dissapoint...I was able to stretch,…read morerelax and heal a bit for 30 minutes... Katie has covered the details, it has such a zen vibe... Give this spot a try to get your therapeutic sweat on...

I went to The Sauna Room for the first time yesterday and had a great experience. The environment…read moreis lovely and the staff was welcoming and attentive. After 30 minutes in the sauna, which included aroma and color therapy, I felt restored and relaxed. I will definitely be back!

I've been here twice since my last visit, and I honestly think I like this spa more with the…read morefollowing visit. The reasons why I want to update my review: Very relaxing atmosphere -- the center area isn't overly loud. Everything is very clean and well maintained. The skincare products they use feel nicer/better quality than what I've experienced at other spas. I also really appreciate that this is a 12+ facility, so there aren't small children running around. At some other spas, kids can be loud and make it harder to fully relax. Here, the atmosphere is much more peaceful, which makes a big difference when you're coming to relax

Very lovely spa in City of Industry! Plenty of parking available as well. My friend and I came on…read moreSaturday morning at 9:30am and it was quiet and pretty empty. I had booked a massage service with Lisa the night before via their website - if you book a service, they waive the $40 admission fee. My friend was still able to book a scrub service when she went at 9am the same day. Inside is pretty spacious and clean. You are given 2 small towels, 1 larger towel, a set of t-shirt and shorts, and your locker wristband. Shoes go in a small locker and clothes go in a larger locker. It is recommended to shower before hopping into any of the pools. I did like their soap and other amenities they provide. Smells very nice. My only complaint is that they didn't have towels for you to grab freely if needed. I understand you can head to the front desk but it seems like a hassle to have to put on clothes and unlock the shoe locker for your shoes just to step a few feet outside for another towel. It'd be great if they had a space where guests can grab it on their own or have an employee be giving them out inside. The main lobby is really nice and pretty. It was very quiet and peaceful early in the morning. They have couches, recliners, mats in the lobby. I did a bit of light reading before my massage with Lisa. Lisa is fantastic and did a great job with the deep tissue massage. Afterwards, my friend and I wandered into the different rooms to relax. We did see a dead cockroach outside one of the rooms and we alerted a staff member in the kitchen who promptly disposed of it. I think he then went around spraying some roach treatment along the walls.

We had a really fun time at Wi Spa! We came as a family of four, two adults, one boy, and one girl…read more It was a great place for our family to relax and spend time together. The spa was very clean and there were many different rooms to try. My favorite part was the family area because all of us could be together. The kids also had a lot of fun exploring the different rooms. The food was good too, and we were able to eat and relax without leaving the spa. We stayed for a few hours and everyone had a great time. The workers were nice and helpful too. I would give Wi Spa 5 stars and we will definitely come back again as a family!

I had a great experience at Wi Spa! The place is very clean, spacious, and relaxing. There are…read moredifferent sauna rooms, hot and cold pools, and plenty of areas to relax. I especially enjoyed the Korean style spa rooms. Each room has a different temperature and atmosphere, so it was fun to try them all. The hot tubs and sauna were also very relaxing after a long day. The staff were friendly. I also liked that I could stay for several hours and take my time without feeling rushed. Overall, Wi Spa is a great place to relax, take a break, and enjoy some quiet time. I would definitely come back again and recommend it to anyone looking for a relaxing spa experience in Los Angeles!

worst massage in town. no lie…read more at least for my experience. i brought my girlfriend here for a couple massage for her birthday. 90 minute couples massage. first five minutes was mild at best. we had to ask them to massage with a little bit more effort. shortly after it was pure sharp elbows, digging into our backs from the weight of their bodies, which overhang above. they use gravity and their elbows in an effort to avoid actually expanding effort or using their muscles at all. i don't know about you, but that's not a massage to me. shortly after i looked over to my side to notice that the man that was massaging, my girlfriend was sitting down on the bed lightly massaging her upper back with no more than a few fingers contact. there was no effort or work there. just sitting lounging doing the absolute minimum contact possible. this was almost the same for me however, my masseuse, also using only one hand, would pause for many seconds at a time before exerting some pressure then again another break of many seconds before pressure again. she was systematically conserving energy and then applying the minimum level of pressure from one hand only. after a couple warnings, she finally started to get that. i am not gonna leave us alone and she started massaging more correctly. then excuse the man who was pretending to massage my girlfriend and replaced him with a woman that was massaging me. then they sent one man to massage me who was lazy and barely doing anything so let him go when they sent him them yet. another one who is doing the same thing. at about 45 minutes i finally told him to leave me alone and just continue with my girlfriend. i don't know how it's possible that others aren't reporting this more often, but i cannot speak on what i do not know but what i do know is if you are sore, tired, and just looking for some muscle, relief and relaxation and you expect some discernible level of quality and effort than do not come here. these people do not care at all about giving you a good experience and i gave them multiple chances they are lazy and do not care about their customers at least not for my girlfriend and i if you doubt me at all, please read my other reviews. i'm very honest in my reviews and i take great care to be fair. and i write these to help others. it certainly doesn't provide me any benefit other than that. thank you for reading and feel free to contact me if you'd like more information

Did you know there was a Korean spa in Pasadena?? I didn't…read moreknow! So when my fiancé told me he booked us plus his dad a 2 hour spa in Pasadena I was pleasantly surprised that there was more to this than just a massage! Located on a main street with parking in the back - not much spaces and you have to be careful where you park because other spots are for other businesses. But once we found our spot, we went in and from the outside it looked small, narrow, and tall. But once we walked in it looked so different than it did from the outside! It was nice and dimly lit. There's a waiting room in the lobby as you wait your turn, cause get this - it's a PRIVATE session with us you and your party! They book sessions where you pretty much have this whole section to yourself without sharing with strangers. They let me in the dressing room first as two other women were still wrapping up their session. So my fiancé and his dad waited in the lobby until they were ready to let them in. They led me into the changing room that has a bunch of lockers, big mirrors, hair dryers, and bags for your wet swim suits to put in after! There's also 1 connecting bathroom to the changing room. Once I changed they led into the back room where the hot tub, cold plunge, and steam room was located. WOW. It looked so nice! Plus I was the only one there so I got to enjoy it by myself for a good couple of minutes! They told me that the other 2 ladies were wrapping up and once they left my fiancé and his dad could join me. They told me where to rinse off and let me just enjoy myself, and it was nice. The hot tub was nice and bubbly and the cold plunge was a nice escape from the heat. The steam room was nice but I couldn't last in there for too long. Our appointment time was 2pm but my fiancé and his dad couldn't get in till 2:10 and due to the 2 ladies that asked for a little more time to do a cold plunge and they let them rather than telling them that there was another party waiting. Once they finally left my group was able to come in and enjoy but they didn't get to enjoy these extra services long enough, maybe just 10 mins? Before we were told it was time for us to start our massages. They went to another room for a massage while I stayed in the wet room for my body scrub, I had to remove my swim suit so they can properly scrub me and UGH. They scrubbed me like they scrubbed away my sins! It felt so good and when they asked me to flip over I nearly slipped with how smooth I was! My masseuse/scrubber was an older women but she knew what she was doing! I had the body scrub, cucumber facial, body massage, and a hair wash/massage! It felt pretty worth it for me! After I was done they led me to the dry room to sit in the heated salt room and clay room. This was where I got to meet up with my group again and eh these rooms where just okay to me. You lay in there in a warm room with salt or clay balls around you. I got to chat with my fiancé and it seemed that there session was okay and he was quite jealous of what I got and wished he chose that too. After we were in the dry rooms for a bit we went back down to soak some more but they cut us out right on the dot at 4 and it was a bit of a bummer because my fiancé and his dad had much shorter times because of the 2 ladies before us. For me, my session was great but had to knock a star because my fiancé and his dad didn't have that great of a session and had their time cut short but still enjoyed it. Pros: You get the whole spa room to yourself but need to have a party of 2 or more Cons: If another group before you is late, they cut into your time and don't give you extra time to make up your full paid session

I thoroughly enjoy my time at this location every single visit. The staff are true professionals,…read morealways providing excellent service, and the facility is consistently clean, welcoming, and well maintained. I always leave feeling refreshed and look forward to coming back. Jeannette, thank you for your professionalism and for managing the location so effectively. It is evident in how smoothly everything operates. Your warm and welcoming smile is also greatly appreciated.

I have been to this location about 4 times now. I called and texted to book appts. Very easy and…read moreconvenient to txt and book tour sauna time! This is like a hot box, it's not the kind of sauna you pour water over rocks. I love that they offer essential oils and it makes the experience feel like you're in a spa. You have your own private cabin to sweat in for 35 minutes. I always grab a couple extra towels to wipe down while I'm in there, and be sure to bring a water to hydrate! Workers are friendly and the place is well maintained and clean! I park right in front usually.

I haven't been to a Korean spa in a decade. I went here with my sister and this was her first time…read moreexperiencing the Korean beauty spa. It is a family owned and women's only spa. It is a sanctuary amidst the hustle bustle of Los Angeles in Korea town and safely located across from the police station. A plus parking is free in the plaza downstairs. The moment you enter you are greeted by the friendly office manager and you meet store owner Eunice. The hospitality is felt immediately. You are issued a locker and towels with a cute pink robe. You cannot wear bathing suits or shoes, but the robe is what you wear and the spa is so clean and smells amazing inside. They have various rooms such as charcoal clay sauna, infrared sauna, steam room, Himalayan salt room, Himalayan salt bath, cold room, oxygen room, mugwort tea bath where you pour the basin of mugwort tea and drench it over your body in a seated shower section. Mugwort tes smells earthy and helps with skin issues. You can do a body scrub to exfoliate your dead skin and your skin will be amazingly soft and dewy. They use a scrubbing mitten and you can request gentler scrubbing versus a new mitt which will be more firm exfoliating scrub. The massage is 1 hour long and extremely relaxing. You can choose green tea or collagen milk for your massage. The collagen milk left my skin so dewy and soft. In the end they wrap your hair into a cute bun atop your head and wrapped in a cute pink towel. The V steam is something new I never heard of before and tried for first time. You are in a private room and sit on a cushion seat with an circular opening and beneath are herbs heated and you wear a cute cloth robe to absorb the steam over your privates hence V stream -- benefits with cramping, hormones, constipation, fertility, etc They offer a biscuit and tea while you stay in treatment x 30 minutes. If it gets too hot you lift the robe upward and it is cooler for your body. There is an area for food that opens at noon. The menu is a variety like Bimbibap or ginseng chicken soup and more. I will definitely come back to try this eating area. Every room is meticulously designed, clean and relaxing. I felt pampered here and can't wait to return. They do not allow photos otherwise you just have to visit here and experience it for yourself.

I was really looking forward to relaxing, but unfortunately this was one of the least enjoyable spa…read moreexperiences I've had. From the moment my treatment began, the body scrub attendant's demeanor felt cold and unwelcoming. Her tone of voice came across as harsh, and when she spoke to me, it was loud enough that other guests looked over. Since everyone is undressed during these treatments, that made me feel especially uncomfortable and vulnerable. The body scrub itself was much rougher than I expected. I wasn't asked whether the water temperature was comfortable, and the pressure felt unnecessarily aggressive rather than relaxing. I left feeling more sore than refreshed, which isn't what I expect from a spa treatment. This was also the second month in a row that I was assigned to the same body scrub attendant, even though I've never had her before and had always been treated by someone else in the usual wet room. It struck me as unusual, especially since I had previously noticed her speaking very harshly to other staff members. I'm sharing this feedback in the hope that it's taken constructively. I truly enjoy this spa overall, but I hope more attention is given to making every guest feel comfortable, respected, and cared for during their treatment.

Olympic Spa is the BEST! The service, the vibe, the care, the all-body scrub and massage with a…read morefacial--wow!!! I love the ambiance and how peaceful it is. Can't wait to return!

Extremely disappointing experience…read more We drove an hour and a half from the San Fernando Valley to come to this spa, only to arrive and find out that the appointments we had scheduled were not actually what was booked. We had already called multiple times because the website was not working. The front desk was not helpful and insisted that we create a profile and provide our credit card information before they would assist us. Eventually, we were told to download an app just to schedule the appointments. After going through all of that, driving 1.5 hours, and arriving at the spa, being told the appointments were not what we had scheduled was incredibly frustrating. What bothered me most was the lack of care, communication, and effort to resolve the situation. Mistakes happen, but how you handle them matters. Unfortunately, the customer service we received was extremely disappointing, and based on this experience, I would not recommend this spa.

Everyone is knowledgeable and so chilled! Great place to practice wellness. Comfortable, clean,…read moreeasy to make appointments.

I loved my experience at pause Venice it was so lovely. I came for a free pause event. They had ice…read moreplunges outside and I was able to take advantage of their sauna inside and vitamin shots. I loved the staff, they were so friendly. Loved how clean and modern it was. I didn't have issue finding street parking in front either. I would definitely come back for more services.