Thank you Jovan!! Transaction couldn't have been better!! Entire deal was done over the phone, and my god, what patience he had!! Started everything on Wednesday and picked up my new wrangler today!( Monday) Will definitely recommend!! 5 star service!! Now, give my guy a raise!! He earned it!! read more

Spent $2500 to have a clicking noise on my 2020 Jeep Wrangler fixed. The noise was not fixed after leaving my car there for a week.

Great experience with Daniel and Dave. First time feeling no pressure as well as first time buying a Jeep from them. Great people. My auto repair guy is Jeff. He's great and has been taking care of my previous jeep. read more

Quirk Chrysler Jeep - 2026 Jeep wrangler - Auto Repair Near Me - Braintree, Massachusetts

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Bought brand new car that wouldn't start. They kept it for 8 days. after I picked it up we asked for free floor mats for our aggravation. They said call Jeep and maybe they would give them to us which I did and was told they should have never said that. Terrible customer service in the service department. Do not expect too much from them from them because they could care less. read more

5 stars. We have gotten 2 cars from Minh. She is the best in the business. They have gone above and beyond for us. We will be coming back to get another car end of year. read more

Awful communication. Call in, they tell you drop the car and get a loaner, when you get there they have no record of it. Three days for service and no loaner cars. read more

recently traded in an older jeep for a newer ome - was taking full advantage of, made a deal and traded in unbeknownst to me that I would receive a bill in the mail for mileage over when in fact they agreed to pay it themselves in order to make a deal. totally unacceptable to discard the terms and take advantage of a customer read more

I was hesitant to buy from this dealership because of their terrible reputation, but I went there with my son one afternoon because it's close to my house. There was a jeep there i liked, I test drove it and liked it, so i leased it. I had several problems with the computer system in the jeep, and never got any definitive answers from the dealership what was wrong, except, "be patient, it may be slow at times" I turned my jeep in early, as jeep was "hounding" me to do so. But i went to a Mercedes dealer, and ended up leasing a hybrid from them, for a very very good deal, for a beautiful car. Obviously. there was 1 payment left on the jeep, and the dealer usually pays the last payment. QUIRK JEEP OF BRAINTREE REFUSED TO PAY, STATING, " WE DONT OWN THE CAR" I said "I don't own it either, it's usually a courtesy that the dealer pays it off. The company I leased from was mortified they wouldn't pay. I KNEW QUIRK WAS THE WRONG COMPANY TO BUY A VEHICLE FROM. DONT MAKE THE SAME MISTAKE I DID. GO ELSEWHERE. read more

I wanted to wait a while before writing this review. Last year I brought my 2014 Jeep Grand Cherokee in with a bad blower motor. My wife scheduled the appointment against my wishes as I wanted to do the work myself, but she was in a hurry. Long story short Quirk Service quoted me an estimate of $920 to do the job. $400 for the motor alone and the rest was labor. I told the guy at Quirk this is a 25 minute job. He said "no it isn't". I told him I did this job before and he looked at me with a blank stare. He knew I was right. So I waited 1 year and the blower motor finally failed. So I bought a new genuine Mopar motor last week for $157 on-line, a new cabin filter for $12 and a new 40 amp fuse for $7.00. The total for parts was $176. Keep in mind these are retail prices and Quirk would get the new blower motor for even less than I did! I got the job done in under 30 minutes and it works great. Even if Quirk matched my cost on parts they were trying to charge me 3 hours of labor for a 30 minute job. Keep in mind I am not a professional mechanic and I got this done in less than half an hour. Quirk has done work for me in the past and their mechanics are great and do good work. Their service department has some dishonest or incompetent people working there who inflate prices. Plus, I use Car Shield to help cover the costs. The service rep says they no longer accept Car Shield. I asked since when? The service rep said "oh a couple of years". This was another lie. Quirk accepted Car Shield a few months earlier for me for another repair. I suspect Car Shield was holding Quirk to account for their inflated estimates so they stopped accepting them. I do not like being lied to or given BS answers by dishonest service reps. I will not bring my cars there for repairs and will not purchase another vehicle from them again. read more

Awful experience with the Braintree service department. I wanted an oil change and inspection of the some noises coming from the tires and the rear. I dealt with Jeff. Very soon I get a quote for $9,700.00 that included a number of unnecessary items, like new tires, rear axel differential and both axels etc. I save the quote for anyone to see. The car is 2018 with 30K miles. I asked Jeff what does this quote say about Jeep quality. Answer was first silence and then recommendation to "see our sales department for a new car." What a level of arrogance! Unbelievable! I tried to negotiate price down and eliminate some items but the 'discount" was non existent. Jeff even stated that they use only OEM parts while their written quote indicates otherwise. In my honest opinion this is an unethical, rip-off kind of business that needs to be avoided at all costs. read more

Can I please give a zero rating? A truly awful dealership and experience trying to buy out my lease. If you can, go somewhere else and only come here as a last resort. Eric, the manager, is rude and overly confident and has absolutely zero understanding of customer service. I was trying to buy out my lease and their inability to get a payoff quote caused me to be late on my payments. I followed up nonstop. When I finally sent them close to $20k to pay off the lease, they said everything was all set. I called a week later to check on status and they hadn't even sent the money to Ally. Just baffling. Eric once said to me "everyone wants to be in the car business, but it's not so easy." LOL Eric, no one wants to be in the car business and it IS pretty easy to just make a call to find out a payoff amount and then press some buttons to send someone's money to pay off the lease. He constantly told me they were doing this as a favor to me... like how is that possible? It's literally a part of your job and I leased the car from your dealership and was considering getting another car from you too. It is your job and you're not doing favors. A truly bizarre group of people working here so just avoid if you can, plenty of other dealerships you can go to. read more

This review is about the Quirk Jeep service department in Dorchester. Scheduled an appointment to have my Jeep serviced. Basic check-up and brakes seemed rough. Dropped car off around 7:30a for a confirmed 9:00a appointment and planned to leave the car for the day. Jumped in a Uber to head to work. After no follow-up call from the service department, I called the service department around 4:00p to check on the status. No one available to talk with. Service department called about 1/2 hour later to let me know they have not gotten to the car today - another words the car literally sat at the dealership for the entire day - 9 hours and no one even looked at the car, no one even thought to call me before this to even let me know they would not get to my service appointment when promised - which was at 9:00a or throughout the entire day. Their only explanation was I can leave the car overnight and they would get to it tomorrow morning. Incredibly inconsiderate of the time, energy, effort and expense to drop off a car first thing in the morning for a confirmed appointment, without any sort of update at all until I called them at the end of the day. I realize everyone's busy and juggling a lot these days, but this is just so inconsiderate, it has to be shared. read more

I'm following up on a review I left a while back on a bad experience with regard to a misleading quote on a trade in. I was offered 37k and showed up and was offered 30k. Sean from customer service responded that there was no such quote generated. Are you sure about that? See pictures. read more

Quirk Chrysler Jeep - Evidence of email and quote - Auto Repair Near Me - Braintree, Massachusetts

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Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays." This has been going on since last year, it's a huge safety issue and Jeep has done nothing to correct this. I have asked to return the car and get another one and nothing has been done. My next step is to reach out to Lemon Law and report this Don the service manager has been wonderful during all of this but DO NOT buy Jeep they don't stand behind their automobiles. read more

Only good when selling you the car , but very bad when you want to fix the car there , service side , not recommended at all . Before you buy the vehicle from this company , very very need to consider about the services , very very bad and disappointing . You will push away and pay for all the service and schedule you the appointments push back all the time and useless appointment when you schedule. It a STUPID decision to have this service. read more

I went in for an oil change and had a horrible experience! Checking in was easy, told me what they would do any recalls. My vehicle has peeling on the fender, still under warrenty! Upon checking out they said, it was not covered, I questioned this and the service manger said, " he took a picture and sent it to the Mopar Warrenty unit that said it was not covered" . Well I called Mopar and this is 100% a lie!! Mopar said, the dealership decides what is covered, again he lied 100%. They advised our vehicle is still under warrenty and to go to a different dealership. When I went to take a picture they had made the small mark worse, by peeling some of the paint away. The service manager said, something was put on the paint that caused the cracking. I would becareful using this service department!! read more

Just landed ourselves a new Jeep Grand Cherokee. Big thanks to Rafael Mejia, Sarah and the team for making this an easy process. They really went above and beyond. They have a great indoor Timely and pain free process!! Facility where you can check the vehicle out indoors and away from the cold, Rafael was a wealth of information and if he didn't have the answer to our question he went and asked someone rather than throwing the typical BS at us. Respect! Top notch service from start to finish. read more

Quirk Chrysler Jeep - Baby's got some New Wheels!! - Auto Repair Near Me - Braintree, Massachusetts

I called ahead asking if they we providing test drives... specifically on the highway (I explained my concern with the Jeep o was considering was highways noise). They confirmed they were in fact doing test drives. When I arrived I was brought to the showroom and we looked at options. When I asked about the test drive... I was told there was only a select few local roads I could go on and that the highway was not an option. I mentioned this to the front desk and the person there could not have been more rude or dismissive. Basically did not care and said "we have plenty of people to sell cars to." Nothing like "sorry for the confusion" or anything like it. Felt like a classic bait and switch tactic of a dishonest dealer. Of this is how they start sales relationships can't imagine how the process of buying or servicing would go. read more

Thank you Mike and Jenn and your crew for helping me out. Working here from out of state and had car trouble. Saved the day! Thank you thank you thank you read more

My experience at Quirk Chrysler/Jeep in Braintree with salesman Jason Fineberg was the best car buying experience I have ever had! I walked in and was immediately greeted by Jason, which I very much appreciated. I told him the car that I was interested in, the ad that I saw, and my strict budget. Jason was straightforward with a no BS attitude and I appreciated that very much. A lot of time, buyers are tricked into going to a dealership only to find out that the ad they had seen had many strict stipulations that they do not qualify for. IMMEDIATELY Jason said "ok lets go over the details and the fine print of the ad before we get further into this to see if you qualify for what you are looking for" ...thankfully, I did. He did not drag me out into a back and forth negotiation and then switch bate on me and try to offer me another deal like most car dealerships do! Jason is also very respectful and easy to talk to! He was patient , funny, and took time to answer each and every single one of my questions (trust me there were a lot of them) with very informative answers! Best part- Jason did EVERYTHING to make sure that my deal ran smoothly. I went in on Sunday to test drive the car, and was picking up my car by Monday after work! He spoke directly to my insurance agent, got my plates and my inspection ready, made sure that my car would be finished with the detail so I wouldn't have to wait when I walked in and stepped away from his current client momentarily to congratulate me , hand over the keys and do a last run through of the details of the car. SO easy - no hassle! Jason, thank you so much for your kindness, your respect, and your honesty. I will be bringing my mom in next month when her car lease is up and we will definitely be making an appointment with Jason again. In fact, I might follow Jason to whatever car dealership he goes to! read more

Quirk Chrysler Jeep - THANK YOU JASON FINEBERG - best salesman ever!! - Auto Repair Near Me - Braintree, Massachusetts

I'm a first time customer and needed recall work as well as a new key made for an older Jeep I bought. I have to say Mike and Jeff were awesome. They know Jeeps well and were super friendly. I got an appointment right away and everything was done right. Excellent, excellent service. I'm so happy to finally find a really good dealer. Thank you! I highly recommend this dealer. I'll definitely be back in the future. read more

Back for another beautiful jeep! Thank you Raj for again making the trade in an enjoyable and easy process. I wouldn't go anywhere else. Never mind low stress Raj makes buying a new car fun and no stress! If you're looking for a Jeep go see Raj, General sales manager at Quirk in Braintree. I traded my silver 2018 High Altitude in for the new 2021 High Altitude in white. read more

Quirk Chrysler Jeep - Auto Repair Near Me - Braintree, Massachusetts

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Inquired about buying a $57K Jeep Rubicon today, after following up twice the General Manager said that MSRP was the best price around. Nothing worse than a CROOK dealership that could care less about online buying and blow you off unless you come in. Buyers, educate yourselves before dealing with any dealer, especially this one. Dealers get kickbacks from Holdback as well as advertising incentives and Jeep Incentives. Don't be fooled, do your homework!!!! NEVER PAY MSRP!!! read more

BRUTALLY BAD EXPERIENCE Had a real simple appointment scheduled for 11AM. Have 2 new keys with a key-less entry for my 2007 Jeep Sahara Wrangler. Call a few days prior and verified they could do the simple project. The service dept needed 20 minutes to verify and would call me back. Called back and said yes we can schedule the appointment. Whoever he spoke with said they have the parts to complete the job. Showed up 10 minutes early for my appointment. I said I was here to have 2 keys made for my Wrangler. He said I don't think we have those keys in stock. I said I called and verified this couple be done today. I will check the inventory he said. None in stock. REALLY! When can you get me the keys? It would take 5 weeks! WTH! I can walk to Detroit in 5 weeks. Can you find a dealership that has the inventory? One in Marshfield has 1 key. I need 2 keys. I only have this one old key that is having issues. I don't want to be in the same predicament I am in now. You need 2 keys in order to program the alarm system. HOW RIDICULOUS IS THAT! After I expressed I was really upset that I wasted my day. The serviceman said it is only a few hours and not the whole day! Where do people come from? Apparently, his time has ZERO Value. Calling ahead and verifying parts are in stock and they can do the project means nothing to this company. STAY CLEAR, FIND ANOTHER DEALERSHIP THAT RESPECTS PEOPLES TIME read more

This fraud and theft by the Quirk dealerships began for me less than two years ago when I purchased my 2012 Chrysler 200 from the dealership. I was told the car is in great condition and it had relatively low mileage (under 70k) so it was sold to me for over 10k. I have since placed around 15k miles on the car and never been in an accident, which is why I was surprised when all of a sudden about a month ago, the car stalled on me in the middle of the highway (and later had intermittent horn and wiper problems). I got the car towed and checked by two shops who were unable to diagnose it, so they suggested it may be tied to Chrysler's Totally Integrated Power Module (TIPM) as that is something only a Chrysler technician/dealership can diagnose and fix. I took the car to the Quirk Chrysler dealership and was told that fixing the problem would require replacing the clockspring, horn pad, wiper switch, and windshield wiper motor as well as the Wireless Ignition Node (WIN) Module and that it would cost over 2k. Out of curiosity I checked how much they would pay me if I sold them back the car and was told they would only give me 1k, even though I purchased it from them less than two years ago at over 10 times that price, had put relatively few miles in, and was experiencing issues I wasn't told to expect. I had specifically mentioned the problem could be the TIPM based on what I had heard and read online and was emphatically told by Matt, who has been servicing my vehicle, that it is not the TIPM and that it is "100% just the issues [he] told me about". He also said the car looked good for its age. So, with the agreement that the car would be fixed and have no other issues in the foreseeable future, I agreed to pay over 2k to have the car fixed. Fast forward about two weeks and Matt calls to tell me the TIPM is actually part of the problem and is charging me close to another 2k to fix it. I explain everything I've explained and get no real solution. I'm also told they can't undo their work so I can only pick up my car by paying the over 2k I agreed to pay to have the car completely fixed, only they didn't fix it. So, this dealership is basically holding my car hostage. They sold me a car that was on its last legs after telling me it is good, promised they could fix it for a certain price, then asked me to pay twice that to really fix it, and are now only letting me get my partially worked on but unfixed car if I pay what I was supposed to pay for the fixed car even though it isn't fixed. I really wish things were different but they aren't willing to do that so please avoid this dealership (and any owned by Quirk) unless you want them to take your money and peace of mind. Even if you think you got a good deal, they probably found (or will find) a way to scam you. They may not care about me as just one person, but if enough of us bring our business elsewhere, we can all find better and fairer treatment. I'm sure any extra time you spend researching another dealership to go to will ultimately be worth it. Otherwise, Quirk dealerships will continue to make money off of people's misery. read more

Well..... I am picking up my 2019 Jeep Grand Cherokee Trail Hawk on 6/10/19. Billy Wong took good care of me over there and I got a very fair deal. Just about as good a deal as I got from Sam, when he was over there in 2008 :). This will be the 4th Jeep I bought since 2002. They are obviously great vehicles and they are made here in the US (at least most of it). I highly recommend dealing with the folks over at Quirk. The new showroom is very nice. So much better than the one when I bought my last Jeep in 2011. A few months back I had 3 recalls done on my 2011 Cherokee that I was sitting on for a while. I forgot the service guy that took care of me, but he was great. The only thing I don't like is that when I had to leave my Jeep for the recalls, it was going to take a day and I had to rent a Jeep on my dime. I'm only talking $25, but from a loyal Jeep buyer, I would have hoped for a loaner. No big deal though. read more

A "Not good" rating is vastly overstating the experience I've had with the service department at Quirk Chrysler Jeep. Having purchased a brand new 2021 Pacifica Plug-In Hybrid from a different Chrysler dealership in Massachusetts less than two weeks ago, my wife and I were obviously surprised and disappointed to find out the charger did not work properly. Residing in Braintree, we reached out to Quirk Chrysler Jeep hoping to establish a long-lasting relationship with them as our local dealership. Instead, we've found that they have no interest whatsoever in servicing cars under warranty with Chrysler. When we first reached out to QCJ, they advised us that they only have one team member qualified to work on hybrid vehicles and it would be a week and a half before they'd be able to even look at the car. We kept the appointment but decided to take the car back to original dealership in the meantime. The original dealership found a bent pin in the charging port and realigned the pin. Unfortunately, after a few days we found the charging port still didn't work with commercial charging stations, so we kept the appointment with QCJ and took the van to them for additional troubleshooting. Upon looking at the car, the service department at QCJ decided that the original dealership had broken the charging port (which we had of course taken to them because...it was already broken!). QCJ refused to work on the car claiming it was no longer covered by warranty because of "poor workmanship" by the original dealership. So...two week old car...broken charging port that QCJ decides to blame on another dealership's service rather than performing the service themselves. It's apparent QCJ has no interest whatsoever in performing warranty work. We'll obviously be following up with the BBB and the State Attorney General's office. I sincerely hope that this review saves someone from wasting their time taking their to QCJ. For that matter...please, please don't spend your time or money on a Chrysler! read more

Funny how Quirk only puts their 5 star reviews on their site. This place is awful, they don't care about customer service and pray on uneducated buyers. Reached out for a couple quotes on some vehicles, they were the highest by far. Was texting back and forth with Jacob about one vehicle in particular and he just stopped responding. Called back and spoke to a manager about the experience and he could have cared less. Went to the dealership twice to try to test drive and you practically had to beg someone to help you out. There are a lot better options then quirk, DO YOUR HOMEWORK!! read more

Zoey, Im calling B.S. on that. That's not how it was explained to me and I dont think its true at all. Even though your staff took the mailer away from me, I made a copy of it and don't see anywhere that Grand Cherokee was excluded. If your team had said, sorry the Grand Cherokee is not part of this promotion but you can get the 10,000 that we promised off this other model - guess what I would have done that. Honestly, I think your tactics were simply to drag as many people in with claims that you have no intention of honoring in the hopes that you could upsell them. read more

Poor customer service! I signed all the paper work that needed to be signed by myself and my co signer ! The finance manager called me telling me my co-signer has to come in and sign another form! After being told we are all set! The co signer is going out of town tomorrow I asked if the runner for the dealership could bring the paper work to us and she could sign it. All other dealerships we have dealt with have done this for us! They look out for their customers help them any way possible! I had to cancel my purchase for the pure fact of poor customer service they wouldnt help me oand they could of cared less about loosing a customer ! You have no idea what you are talking about ! Myself and my co signer knew what was going on. Please know the facts before replaying almost a month later .. read more

Another great purchase at Quirk Jeep. I drive an hour out of my way to see Ronald (sales) and Eric Ao (GM). Eric and Ronald are a pleasure to work with. Transactions are smooth and keep in mind you will get the best deal in New England here when it comes to Jeep. I dont write many reviews on Yelp, but I do when I feel the need to share my opinion. I have been buying Jeeps here for over 10 years. Ever year I trade my Jeep, and we lease our daughters. I have been dealing with Eric for a long time, before he was the GM. read more

Quirk Chrysler Jeep - Auto Repair Near Me - Braintree, Massachusetts

I purchased my 2013 Jeep Wrangler and had the best sales person ever! My salesman Joseph Perez, was very pleasant, knowledgeable, and work with me to get the best deal possible. I have always wanted a Wrangler and now I'm a proud owner!! The only issue that I had, was that the jeep did not come with mats. I had to purchase them myself as I was told they no longer provide mats with the jeep, they are now considered accessories! The whole crew helped me achieve my dream! THANKS QUIRK OF BRAINTREE!! read more

Now I remember why I leased my Jeep from Quirk Jeep in Braintree. In all my years I've never had a better dealer experience than with these people. From the first time we walked in until I got my car serviced this week (three years later) I always received prompt an curious service. From the with people answering the phones, to the manager Eric who remembered who I was to the service reps that hand me y keys. We couldn't be happier, read more

If I could give them 0 stars I would. I was dealing with a salesman virtually, and the level of in professionalism was staggering. Calling me "bro", misspelling my name, constantly pushing me to buy (about 4 emails in 2 days) after I clearly established and stated that I needed a bit of time (a few days). Then after confronting him on his unprofessionalism, he responded with just blatant disrespect (as you'll see in the attached screenshot). If you want to work with a dealer and salesmen who just do not respect you or your interests, feel free to shop here. If you would like any sort of professionalism and help in your car buying process, look elsewhere. read more

Quirk Chrysler Jeep - Auto Repair Near Me - Braintree, Massachusetts

I can't even give this place a one star. I bought a Jeep SRT in FL and just moved back. I noticed one of my carbon trim pieces popped and cracked. Talked to Chrysler and they said it was a know problem and they were going to give a $2000 good faith warranty credit on all carbon trim pieces with only a $25 deductible and it didn't matter if the car was in or out of warranty. I went to talk to the service manager on 2/26 in the morning and he said he couldn't help me. He said he might help me if I had bought the Jeep with him. I was so turned off by this guy. I was looking to upgrade to a trackhawk, but I will never do business with this dealership again!! I went to Best Jeep in Plymouth and they took care of me in 5 minutes. Amazing service!! read more

Eric and his team were great. We knew exactly what we wanted and they did not try to up-sell us at all. The process was efficient and painless. They did all of the heavy lifting with regard to insurance and registration. We simply came back to pick up the cars a day later. Great service. Friendly. Accommodating. Would recommend them if you are interested in leasing a Jeep Grand Cherokee. read more

Terrible customer service from their Service department. My first visit back in 2010 was great, but they decided to clean my throttle body when I asked for the manufacturer recommended service at 10,000 miles in 2011. When I asked why, they said " it's our recommended service at 10,000 miles." I specifically asked for the service that recommended in the manufacturer's manual, which basically nothing - rotate tires and other small stuff. In 2012 I brought my Wrangler in for a first gear recall and the work was pretty shoddy. Additionally, they said it would take 3 days, but it took 7 - they never once called to say the work was delayed, I had to call them. After that experience, I never went back. Now fast forward 5 years and my check engine light just came on. I figured I'd give them another shot since it's been so long - maybe the service/customer service had improved? Nope. I called and they told me there was a non-negotiable $120 charge just to plug in and pull the codes for the check engine light. The reason given was to protect them from me getting the codes and going somewhere else to have the work done. I had full intention of getting the work done there and asked if the $120 fee would be waived if they did the work. Short answer: no. I called Quirk Chrysler Jeep Dodge in Marshfield and they explained they would only quote the fee if it was a complicated diagnostic - like a computer/electrical issue that required extended inspection beyond simply pulling the codes. Totally understandable since the technician needs to be compensated for that labor. I was pretty sure this would be a simple diagnostic so I made the longer drive to Marshfield. The tech pulled the code and told me what was wrong in about 5 minutes. They had the necessary parts in stock and got me back on the road in about 2 hours - with no mandatory $120 diagnostic fee. I've been to the Quirk Marshfield location a few times since it opened and I've been blown away by the customer service considering it's the same parent company as the pathetic Braintree location. I will never go back to Quirk Braintree ever again. I've given them multiple chances over an extended period of time and they've provided overwhelmingly bad service. I'll gladly drive the extra miles to Marshfield to get trustworthy service from trustworthy people. read more

Went here for an oil change and tire rotation. Has low psi in back rear tire. First told me I needed 4 new tires (I have 18000 miles on jeep). Said I need to replace all 4 at once. I said I'm good. Tires were fine. Then after he made me wait in waiting area for 20 minutes so he can get paperwork together, he came back and said there's a nail in one of the tires (the one with low psi). Said he needed to be replaced (($300) because they can't patch it. I asked to show me the nail. After waiting 20 minutes he came back and said they can't find it. They were wrong. They "thought" it was a nail. But apparently now I could replace just one tire ? First I was told can't do that, need to do all four. Total scam. 2 hours for an oil change on a Saturday morning 10:00 appointment and basically BS'd the whole time in order for them to make a buck odd of unnecessary repairs. read more

I recently purchased a new car at Quirk. The sales staff was great, very informative and striaght forward (Charlie was the sales person). However I noticed a some water leaking into the driverside floor. All the issues started once I brought the vehicle in to be fixed for the water leak (200 miles on it). The service techs William and Derek are rude and treat you like an idiot. The driverside floor was wet, so the tech fixed the passenger side seal, why would the water travel to other side before being pushed to the ground. I was also told that once a service tech looks at your vehicle no one else is allowed to (what if the person does not know what he is doing). Eveytime I pickup my car up there was new damage to my car. The hardtop is chipping now, all the bolts on the inside of the car are powder coated, not anymore and starting to rust, looks like someone hit different areas with a wrench, glue all over the place, seals not put back on, I could go on forever. We were told that once you leave the lot rocks hit the car and chips start, the chips I have on my car could not even been thrown by rocks (roof in the center groves), I was handed touch up paint by the service techs and told to fix myself after they had my car for two days, The rugs were still wet and they told me to go home and crank the heat while the car runs for an hour (instead of them actuallu checking the leak is fixed or them wet vac the floor). I then talked to the GM Eric Ao, but he just sent me to the head service tech Leon who was useless, no repairs. I am going to seek legal action. So if you want your car destroyed bring it to Quirk. read more

Great service. The team at quirk jeep were so helpful. Had my vehicle in here several times for service and all my concerns were addressed and process explained perfectly. After reading some of these other reviews I am very surprised. Will be doing all my service here from now on. Just an added note that I had an issue that the Manager mike helped me with and went far beyond to help me. Turns out the problem was of my own doing when I added an aftermarket electrical device. He had the issue taken care of with no hassles. This is why I will be back. Great people. read more

Quirk Chrysler Jeep - Intake at Quirk Chrysler jeep - Auto Repair Near Me - Braintree, Massachusetts