Overpriced treatment, and OK but not great massage. Facilities were outdated and lackluster. Sauna,…read moresteam room, and pool not offered. Could hear the receptionist and other people chatting loudly in the spa reception area during my massage which was really disruptive. Would not recommend.

Had a facial with Joan; best facial ever! She was amazing and gave me a few tips to help keep my…read moreskin glowing. I received a gift certificate for Christmas and was best present . Staff is friendly and it's such a relaxing atmosphere.

Great value and service. Always available for a last min booking. Very happy and feel the massage…read morethe next day.

I was so skeptical as it isn't a luxury day spa but the services were amazing. Service provider…read moreleft me feeling healthy able and excited to return. Clean and attentive. Excuse cultural differences and you could find your new lunch time get away

Thai Serenity Spa used to be reasonably priced with very good massage therapists. Recently, the…read moreprice is much higher now and the therapists are horrible. I asked for a relaxing Swedish Massage, and the therapist was not listening and kept hurting me as she treated my body like bread dough, as if she was hurriedly 'kneading bread.' She had no technique, no finesse, just kept rubbing in a random way as if she'd never had professional training. She was causing me pain and I kept telling her to go softer and slower, as I couldn't relax and would stiffen up my body since she was hurting me. She even forgot to do some areas. I tipped her anyway because of the time she spent on me, but certainly didn't deserve it. the whole thing was a waste of time and money. Never again going to Thai Serenity Spa, it's anything but serene.

I booked an appointment online for a massage and facial using their 4 payment plan. I thought it…read morewas a great idea because PayPal offers this too And I've never had a problem. but, it turns out the company they use just steals your money and the Spa ignores your emails. I never got the services I asked for, yet they're still deducting my money from my checking account. So Buyer Beware, if this is how they treat potential customers, I can only imagine how they treat actual customers.

Amazing little spot in Rye that gives great massages. Friendly staff and space is very clean…read more Pricing is good too!!! Will go back for sure!!!

This location does an amazing job of loosening up tightness in various areas of your body and the…read morevarious techniques use from hot to cool and the different pressures make for an amazing experience. Looking forward to another session when I'm in town.

My mom is 88 and cognitively impaired, quite clearly has dementia. She went into the store for 15…read moreminutes and came out having spent over $1,800!!! See attached photo! I called and tried to explain that it is not really fair to take advantage of the elderly in this way and got nowhere. I wasn't asking for a refund or anything but they could have maybe taken some of the profit margin off - or something. It was frustrating. Our mom clearly cannot afford to spend that kind of money. So before you walk into the store, beware, be very ware.

Be careful! My…read moresecond appointment at La Suite was with a different esthetician named Iwona today at 3:00pm. Before she started, I informed her of my super-sensitive skin that reacts to everything, so I told her I could not have any harsh peels/exfoliations or electrical treatments performed on my face. I informed her that my dermatologist told me to use Cetaphil for sensitive skin as my skincare. Ywona said "okay, I will only do exfoliation treatment which is non-electrical and very good for your skin". I got hesitant and said: "let's not have any devices at all", but she interrupted and assured that "it is not a device, it is number 1 exfoliator on the market" and that she has been working for 29 years so she knows what she is doing. Ok. Ywona started the treatment and only then decided to inform me that it was not a regular step of the facial, but "oh, by the way, it is $125 extra". It is extremely unethical not to inform your client of this beforehand, especially when they do NOT ask for it! I told her that I came with a limited budget today and next time I will prepare better. She told me she would not charge me for this, so FINE. The rest of the facial felt rushed, the extractions were extremely painful to the point that I told her "it is okay if it is not ready to come out, just leave it, I don't mind". I have never had such painful extractions in 10 years that I have been getting facials. In the end, she put a warm towel to clean the mask off my face and my face was so irritated that it was burning from the contact with a towel so I told her that. I came home with leftovers of the cooling mask on my face. However, the WORST PART is that I spoke to my dermatologist and found out that this exfoliation should have NEVER been performed on my skin! First of all, it has to be performed by a qualified, experienced board-certified physician and the treatment has a list of contraindications (attached) which obviously did not concern Ywona. She never told me about them, never asked me if I take any blood-thinning oral medications (which I DO!), never told me it was bad for people with rosacea (which I DO have), or for people with moles (which I DO have on my cheeks), neither has she shared ANY of the details of the treatment, which turned out to be a SCRAPE OF A SCALPEL on my sensitive skin!!! Is $125 really more important than health and safety of your clients? Hope my unfortunate experience will help people be better informed before they come to this place.

The time flew by. Such a great experience. They know what they are doing here. As a former massage…read moretherapist I am very picky. Loved it.

Clean and professional! Will definitely return as the experience was top notch! Fifi was very…read moreaccommodating as I did not have an appointment but she was able to fit me in during a very busy day

I was a member for months. Unfortunately, another company took over, everyone was let go, and the…read moreservices went downhill from there. I requested treatments at the desk, by phone and over email. They said they didn't know how to book them or perform them as all of the staff was new. I was paying $200 a month and more for products, treatments, and services. It is not worth it. While I was here almost daily, I saw other complaints and issues arise with other clients. Do not come here. I had been coming here for over 20 years. After their management changed, the location went downhill quickly. I go to another local spa that is much better. With all of the spas in the area, I recommend going to any of the other ones.

I've been here twice and have enjoyed it but always room for improvements!…read more Pros: you have access to amenities all day including indoor pool, lounge area, sauna, steam room, showers. The massages are lovely! Both times I have gone my massage therapists have been amazing and I walk away fully relaxed! Cons: Towels in the women's bathroom are no where to be found. You have one in your locker (hopefully) and that's it! They don't have a rack of towels anywhere. Hooks are equally hard to come by. There is no place to hang your robe or clothes while you are in the showers or sauna. The quiet lounge area isn't that quiet. It's small and some don't really abide by the whisper zone. Overall, I would recommend as a local spot for an upgraded winter relaxation day!

This is my favorite spot in Greenwich! It's a little on the pricier side, but absolutely worth it…read more I usually go on Sunday mornings since it can get pretty busy... which just shows how popular they are in the area. Mina did my nails today, and they came out beautiful. She also did my eyebrows, and they look amazing. Leo gave me a 15-minute massage that was incredibly relaxing. Overall, consistently great service and results every time!

Love it there. Clean on time love Nicole Have been using…read moreposh for 20 years plus love it there

I havent been there in ages! I went due to going to my Dentist and passing her…read moreOffice so took a peek. I had a Facial and it was ok. Owner does the services although I remember her scheduling was not every day. Call way ahead of time or check her Website for added services and prices. People love her!

I had facial at Balance Day Spa with Allison a couple weeks ago and I am so happy with my service…read moreand my experience. She went over some concerns I had with my skin and made sure she treated those areas. She suggested what products I should be using on my skin and I am so happy weeks later with how beautifully my skin did afterwards. I enjoyed the super comfortable and calm environment in her spa. I will definitely be booking an appointment soon again!

Am a Greenwich resident and was interested in joining. I reached out to get a tour scheduled. I…read moreasked the monthly cost, and was told by the girl on the other end that if I needed to ask for cost, perhaps it wasn't the right fit for me. Very rude. Needless to say, I signed up with another gym in town. Sorry to hear that asking the price of something before purchasing is considered inappropriate. ‍

I work out here daily been coming here for almost 10 years I love it! I do Yoga classes and I use…read morethe floor often.