Disappointed with my experience at this QT due to a pricing issue that was not honored. The Muscle Milk bottles were clearly marked at $0.49 on the cooler shelf. When I went to check out, the register rang up a much higher price.
All other prices in the cooler appeared to be correct, which led me to reasonably conclude that these Muscle Milks were intentionally marked down--possibly to clear them out for one reason or another, such as being close to expiration.
When I politely pointed out the posted price, management simply kept repeating that they couldn't honor the price that was posted, without offering a clear explanation, price adjustment, or solution--despite the signage being clearly visible and misleading.
QT is usually reliable, which made this experience especially disappointing. Posted prices should be honored or immediately corrected to avoid confusing customers. Unfortunately, this situation felt like a bait-and-switch.
I hope that someone higher than the manager that was there addresses this, because customer trust matters. read more