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Quigley's Mkt

5.0 (2 reviews)

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Albertsons - Because James L made me do this

Albertsons

2.6(161 reviews)
2.3 mi
•$$

Haven't been here in a while. They had an event in the parking lot today. There was a vendor…read morehanding out a few free samples. And taking pictures with guest. I took a few pictures of the event in the parking lot.

Subject: Disappointing Customer Service Experience During Catering Pickup…read moreDear Albertsons Management Team, I am writing to share feedback about a recent visit to your store for a scheduled catering order pickup. As a longtime customer, I was very disappointed by the service I received and hope this will help address some operational issues. I arrived on time for a catering pickup scheduled between 1:30 PM and 2:00 PM, entering the store around 2:02 PM. There were four food service staff members visible, yet I waited nearly 25 minutes for my chicken order. One young lady was polite and cordial, but overall there was a noticeable lack of coordination and communication among the team. As I waited, the customer line continued to grow with little attention paid to those of us waiting. While waiting, two employees (one African American and one Hispanic) began shouting at each other and appeared ready to engage in a physical confrontation. I even encouraged nearby staff to de-escalate the situation so service could continue. This was extremely uncomfortable for customers and reflected poorly on the store. When I asked an employee named Juanita (per her name badge) if she was the manager, she said she was not. However, it later became clear that she was in fact the manager on duty. This interaction, combined with the visible lack of respect and cohesion among staff, suggests deeper issues with leadership, training, and team accountability. I understand that running a busy store is challenging, but customers -- regardless of background -- deserve prompt, professional service, especially when picking up pre-ordered catering for important events like a wedding. Without satisfied customers, no business can thrive. Unfortunately, this experience was so frustrating that I have decided not to return to this location. After more than ten years away, this visit confirmed I will seek alternatives going forward unless absolutely necessary. I hope you will use this feedback to reinforce better customer focus, staff communication, and leadership presence on the floor. Thank you for your attention to this matter. Sincerely, Edwin Alexander Thanks for reading PS the incident occurred today Sunday June 7th 2026 2:02 pm and the receipt is when my friend purchased the food in advance.

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Albertsons - Haven't had these in years

Haven't had these in years

Albertsons - New paint . May2025.

New paint . May2025.

Albertsons - A roach crawled out of the strawberries!

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A roach crawled out of the strawberries!

Quigley's Mkt - grocery - Updated October 2026

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