Don't know if this is related to this specific location, but the agent who answered the phone when…read moreI called was not an above and beyond customer service driven. I committed to return the car on Saturday at 1400 EST, as shown in my agreement with Avis. I was not notified that the business closes at 1200, so I got charged 2 extra days upon returning the car. I am not sure why I don't learn my lesson and use Enterprise? Been using them successfully for years without any issue

First booked a pickup. Everything good so far...When everything signed, paid and let out the door…read more(still good) but then she showed me a suv?? I was like whhaaat.....The owner did not honor my booking for a pickup instead. Reminder...I had taken the train to this place. Left me stranded told they would honor the price but not the unlimited mileage. Was told 49 cents a mile??? that would have been a 100 dollars more. Did not offer to send me to another place had to walk to the library. Not that far but I am disabled and really can't walk that far. Anyways...From the library I went online and booked on enterprise. Same website and for a pickup(same basic price)and the miles were 150 free. perfect so I would go just a little bit over. Did I mention enterprise picked me up from where I was and they said they get a laugh from people they actually pick up from avis and take their business. Next time I'll fork over the extra 2 or 3 dollars and go with enterprise.

Rip off artists. The Nissan Altima we rented had an expired inspection and was delivered dirty…read more They then proceed to charge a cleaning fee even after the car was vacuumed very well just 10 min prior. It was returned with a full tank of gas. Terrible customer service. They lied about returning mid-rental to inspect the car, instead made us sign a new contract at a higher rate to keep it. Beyond that they said we could come back with our insurance card and remove their insurance. When we came back they said no we can't do that even though the woman behind the counter admitted that she did say that.

Had to have repair work done on my. My go to car rental was Enterprise, but they had no…read moreavailability anywhere in the area. It worked out for the best because Denise at Rent a Wreck Hackettstown reallytook care of me. She was absolutely super to work with: friendly, knowledgeable, and very accommodating. Highly recommend.

Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it…read moreup on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It's been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was "fixed". I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It's been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the "repair" disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.

Last Saturday the 13th we went to look at a Chevy Trax. When we walked into the show room there was…read moreone person at his desk. He looked at us and then went back to what he was doing. We stood there by him for about ten minutes and nothing we left I guess no one wanted to sell a car that day. The following Saturday we went to Schumacher in Denville and bought a trailblazer which had more features I was looking for.

Let's be realistic in saying that buying a new car sucks. The whole process takes forever, and no…read moreone truly looks forward to it. Well, Adrianna took the whole BS process out of it. From the start, working with her was super pleasant. She listened and heard what I wanted and what I needed. She worked with their team, and I ended up with exactly what I wanted at the price I felt comfortable with. There was no sales tactics or shady S**T going on and felt she was on my side from the minute I told her what I wanted. 5 stars and would give more if I could.

I have never been more disgusted with a dealership experience than I have been with Johnson Dodge…read more I brought my 2022 Jeep Grand Wagoneer in for a suspension issue and what followed was months of frustration, excuses, and wasted time. My vehicle spent over three months at the dealership, and despite multiple repair attempts, it was returned to me with the exact same issue it was originally brought in for. Even worse, it now has additional warning messages and problems that were not present before. As a customer, I was repeatedly assured that the problem had been diagnosed and repaired, only to find out that nothing had actually been resolved. After being without my vehicle for months, rearranging family plans, and dealing with constant inconvenience, I expected accountability and a genuine effort to make things right. Instead, I was met with poor communication and what felt like complete indifference to the hardship this situation caused. I am a father of four. Reliable transportation is not a luxury for my family--it is a necessity. The amount of stress and disruption this experience created was completely unacceptable. To add insult to injury, after all of this time and inconvenience, the dealership's offer to resolve the situation showed little regard for what my family and I had endured. What disgusts me most is that after months in their possession and countless opportunities to correct the problem, I was handed back a vehicle with the same unresolved issue and expected to accept it. That is not customer service. That is not standing behind your work. I trusted Johnson Dodge to do the right thing. Unfortunately, they completely failed to meet even the most basic expectations. Based on my experience, I would strongly caution anyone considering doing business with this dealership.

Even better than I expected! Took my car for interior detailing after a year's worth of adventures…read morein the sand, dirt, and snow, and it came out looking brand new. Very easy to schedule, too. Many thanks to the team at Auto Perfection! Would highly recommend!

Danny and his team continue to do an amazing job! If you're looking to have your car washed or…read moredetailed to 'perfection', then make sure you give Danny a call!

A very pleasant experience. The owner is courteous and accommodating. We did not buy the car in the…read moreend, but the deal seemed very reasonable.

Very pleased with the service AND the price I got for my car. Could no longer use it, decided to…read moresell it, and these guys made it so easy. I called them, they quoted me, they showed up later that day and they bought it ...gave me cash! they even drove it off. I never left my house. Truthfully, i got a better price than i thought I would for my car. I'm very happy, will reccommend you! Thanks, Al!

Recently I needed to sell my 2002 Chevy Blazer SUV and I was having a very difficult time selling…read moreit by myself. After not having much luck selling it on my own, I decided to contact a few different used car companies. After meeting with a few establishments that really did not impress or appeal to me at all, I finally found Cash for Cars Incorporated (also known as E Mecca Auto Sales). When I first called them they were very honest with me and told me exactly what I needed to do to sell my car. They didn't try to force me into anything and I didn't feel like I was being rushed or pressured at all. I was given a reasonable quote over the phone and when I finally came down to their lot, they came right out to my car and went over all the details with me step by step. They took their time with me and made me feel like I was their most important customer. The cash offer they made me on my truck was very reasonable and they gave me cash right on the spot! The whole process could not have been easier, and the majority of the time I spent there was spent just chatting with the guys on the lot. Everyone I dealt with was extremely friendly and they all made me feel very welcome and appreciated. I know that selling a car can be a difficult and stressful thing to take care of, but the guys here make it simple and fun. I never thought I'd be able to sell my truck for cash on the same day, and I never thought it would have been as easy as it was. I will definitely do business with them again in the future, and I w ill be sure to tell my friends about it. I highly suggest Cash for Cars, and I am proud to be writing this review. If you need to sell your car, truck, van, or SUV and you want cash on the SAME day, this is the only place to go. Going anywhere else is just a waste of time and money. Rick M.