Had a great experience. Was looking around NYC for a specific car and found it out at John John…read moreSelect. Called and talked to Mike and took the drive out to look at it the next day. Had a great experience with Mike, who was direct and easy to work with. Decided to purchase the car and picked it up the next week. If you're looking for a clean used car at a no nonsense place this is where you should look.

Where do I begin? My husband and I were in need of a vehicle. We were on our way to the Honda…read moredealership but we stopped by John Johnson Select Used Cars. Tony Moretti greeted us in the parking lot as we were looking at a Jeep Cherokee. We decided to buy it and were informed the vehicle had an oil change and was maintenanced. When we test drove the car, I noticed only one key. I inquired about the second and Tony said that it was probably available but they wouldn't have it until the plates came in. He told us if they didn't, they would cut us a new one. Ok, no problem! Tony completed the lease agreement at their used lot and fortunately gave me a signed copy. He informed us of the Powertrain Warranty which was to be included. I'm glad he wrote it down on the lease! They did not have the ability to process the paperwork at their location so he drove us up to Johnson Dodge. At JD, they told us they couldn't get us in our price range so we increased our down payment as much as we could but it still wasn't enough to get us within budget. Strange, but it wasn't too bad, so be it. They had us sign off on the lease through a digital pad so the numbers weren't visible for us to see but the only change made from point A to point B was the increase in the down payment. When we left the lot, I noticed the maintenance message said the car needed an oil change. Maybe they forgot to reset the message? Fast forward two weeks. We received our first statement. I noticed the principal balance seemed rather high considering our down payment was a third of the cost. This prompted me to pull the paperwork from the dealership. To our surprise, they tacked on $3000 for the Powertrain Warranty!! What the...?! I immediately call them to find out the story. I spoke to Tom, who told me that the lender required us to purchase the warranty in order to approve us for the loan. He also claimed they wanted to charge an 8% interest rate, and in order to get a better rate, we had to purchase the warranty. That didn't make any sense so of course I confirm that information with the lender, which to no surprise, ended up being a total lie. If it was valid, why would they not have said something sooner? We called them out on it and faught tooth and nail to get them to fix the issue. They finally agreed to cut a check and pay down the balance but it would take a few weeks. Now I'm paying interest on the $3000! Finally, when the plates came in, we inquired about the key again. They told us there wasn't a second key and that we would have to pay $300 for it! Seriously??!! Not to mention, during the battle we kept addressing the oil change situation and they wouldn't even acknowledge it. Of course this was the least of my concerns. Since they were unwilling to help, I made a call to John Johnson himself to fill him in on our experience. Fortunately, he made it right. I went back in and they drew up a new loan, putting us back into our initial price range, and cut me the second key I was promised. At this point, I asked the girl in the service department if an oil change had ever been done to the car. She looked it up in the system and confirmed it did NOT. So I asked her if they did oil changes to the used cars. Her response was yes. So I asked if mine would be done too. She told me they have a coupon for a $20 oil change!! Seriously?!?! I'll go down the road and spend $40 for an oil change out of principle. So my advice to anyone reading this, go to the Honda dealership. PS I should mention they bribe people for reviews... hence all the "good" ratings. Don't be fooled. I was offered $50 to write a favorable review. Glad I waited.

Don't know if this is related to this specific location, but the agent who answered the phone when…read moreI called was not an above and beyond customer service driven. I committed to return the car on Saturday at 1400 EST, as shown in my agreement with Avis. I was not notified that the business closes at 1200, so I got charged 2 extra days upon returning the car. I am not sure why I don't learn my lesson and use Enterprise? Been using them successfully for years without any issue

First booked a pickup. Everything good so far...When everything signed, paid and let out the door…read more(still good) but then she showed me a suv?? I was like whhaaat.....The owner did not honor my booking for a pickup instead. Reminder...I had taken the train to this place. Left me stranded told they would honor the price but not the unlimited mileage. Was told 49 cents a mile??? that would have been a 100 dollars more. Did not offer to send me to another place had to walk to the library. Not that far but I am disabled and really can't walk that far. Anyways...From the library I went online and booked on enterprise. Same website and for a pickup(same basic price)and the miles were 150 free. perfect so I would go just a little bit over. Did I mention enterprise picked me up from where I was and they said they get a laugh from people they actually pick up from avis and take their business. Next time I'll fork over the extra 2 or 3 dollars and go with enterprise.

Had to have repair work done on my. My go to car rental was Enterprise, but they had no…read moreavailability anywhere in the area. It worked out for the best because Denise at Rent a Wreck Hackettstown reallytook care of me. She was absolutely super to work with: friendly, knowledgeable, and very accommodating. Highly recommend.

Rip off artists. The Nissan Altima we rented had an expired inspection and was delivered dirty…read more They then proceed to charge a cleaning fee even after the car was vacuumed very well just 10 min prior. It was returned with a full tank of gas. Terrible customer service. They lied about returning mid-rental to inspect the car, instead made us sign a new contract at a higher rate to keep it. Beyond that they said we could come back with our insurance card and remove their insurance. When we came back they said no we can't do that even though the woman behind the counter admitted that she did say that.

I would rate it a 10 if I could! Friendly, courteous, knowledgeable staff. Clean facility. They…read moreare keeping my Ion running no matter what the problem is. THE BEST!!!

Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it…read moreup on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It's been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was "fixed". I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It's been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the "repair" disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.

I have been taking my vehicles to John Johnson Dodge for many years. I have Jeep Liberty, Dodge…read moreCaravan, Chrysler Town and Country, Chrysler 300S, Dodge Avenger and recently Chrysler Pacifica. The service department is exceptional and trust worthy. Anne who oversees the service center and Courtney go out of their way to do a great job. They are busy for sure but it's worth the time to bring your vehicle service needs to them if you want the problem fixed and want a trust worthy repair shop. Always have good experience with the service advisors Brianne and Andy who are very knowledgeable and friendly. I highly recommend John Johnson

I have never been more disgusted with a dealership experience than I have been with Johnson Dodge…read more I brought my 2022 Jeep Grand Wagoneer in for a suspension issue and what followed was months of frustration, excuses, and wasted time. My vehicle spent over three months at the dealership, and despite multiple repair attempts, it was returned to me with the exact same issue it was originally brought in for. Even worse, it now has additional warning messages and problems that were not present before. As a customer, I was repeatedly assured that the problem had been diagnosed and repaired, only to find out that nothing had actually been resolved. After being without my vehicle for months, rearranging family plans, and dealing with constant inconvenience, I expected accountability and a genuine effort to make things right. Instead, I was met with poor communication and what felt like complete indifference to the hardship this situation caused. I am a father of four. Reliable transportation is not a luxury for my family--it is a necessity. The amount of stress and disruption this experience created was completely unacceptable. To add insult to injury, after all of this time and inconvenience, the dealership's offer to resolve the situation showed little regard for what my family and I had endured. What disgusts me most is that after months in their possession and countless opportunities to correct the problem, I was handed back a vehicle with the same unresolved issue and expected to accept it. That is not customer service. That is not standing behind your work. I trusted Johnson Dodge to do the right thing. Unfortunately, they completely failed to meet even the most basic expectations. Based on my experience, I would strongly caution anyone considering doing business with this dealership.

Dan and his team were great. They did a beautiful job on my 2022 Buick Concourse that has almost…read more33,000 miles on it. They were attentive, responsive, and very thorough. My car looks brand new. I had they recommend them.

Even better than I expected! Took my car for interior detailing after a year's worth of adventures…read morein the sand, dirt, and snow, and it came out looking brand new. Very easy to schedule, too. Many thanks to the team at Auto Perfection! Would highly recommend!

A very pleasant experience. The owner is courteous and accommodating. We did not buy the car in the…read moreend, but the deal seemed very reasonable.

Very pleased with the service AND the price I got for my car. Could no longer use it, decided to…read moresell it, and these guys made it so easy. I called them, they quoted me, they showed up later that day and they bought it ...gave me cash! they even drove it off. I never left my house. Truthfully, i got a better price than i thought I would for my car. I'm very happy, will reccommend you! Thanks, Al!

Recently I needed to sell my 2002 Chevy Blazer SUV and I was having a very difficult time selling…read moreit by myself. After not having much luck selling it on my own, I decided to contact a few different used car companies. After meeting with a few establishments that really did not impress or appeal to me at all, I finally found Cash for Cars Incorporated (also known as E Mecca Auto Sales). When I first called them they were very honest with me and told me exactly what I needed to do to sell my car. They didn't try to force me into anything and I didn't feel like I was being rushed or pressured at all. I was given a reasonable quote over the phone and when I finally came down to their lot, they came right out to my car and went over all the details with me step by step. They took their time with me and made me feel like I was their most important customer. The cash offer they made me on my truck was very reasonable and they gave me cash right on the spot! The whole process could not have been easier, and the majority of the time I spent there was spent just chatting with the guys on the lot. Everyone I dealt with was extremely friendly and they all made me feel very welcome and appreciated. I know that selling a car can be a difficult and stressful thing to take care of, but the guys here make it simple and fun. I never thought I'd be able to sell my truck for cash on the same day, and I never thought it would have been as easy as it was. I will definitely do business with them again in the future, and I w ill be sure to tell my friends about it. I highly suggest Cash for Cars, and I am proud to be writing this review. If you need to sell your car, truck, van, or SUV and you want cash on the SAME day, this is the only place to go. Going anywhere else is just a waste of time and money. Rick M.

I was so excited to have a Hyundai dealership back in Hackettstown and that it was affiliated with…read moreDenville Towne Hyundai. We've had good experiences with Towne, up until this purchase. While this most recent purchase started off horribly bad, all mistakes were corrected and our relationship has been restored. Ben made sure to treat us great after all. That's most important. Here is why my rating is lower than a 5 Star: Initially, everyone was friendly enough, but I'm not looking for friends. We expect to do business in a pleasant environment with people who give me straight, honest, accurate information the first time and I want the fairest price the first time. I am not interested in playing games when purchasing a car. When shopping at Towne Hyundai of Hackettstown BE PREPARED TO HAGGLE! Straight-forward pricing is no longer in vogue, I was told. I wasn't prepared for this. When we arrived, we were greeted by 3 different people. We were given their names but not their roles. As we later figured out, one was the receptionist, one was the Internet sales rep (I initially thought she was the GM), and another ended up being our sales rep. This was a confusing start. Every question we asked was answered with 2 opposing responses. I expected better. I am not sure if it was lack of knowledge, but every question and offer was flim flammed. Towne Hyundai of Hackettstown uses the old fashioned sales technique of 'let me check w/my manager'. While I understand this is how the dealership chooses to run their business, I found it off-putting. The questions we asked were direct and were about: *financing/rebates. We were initially told we were given the cash price and no further incentives were available. Then we were told if you finance, there is a $1000 rebate, which is great. Although, we were NOT told that the interest rate jumps to 6.69% up from ~3% APR. Information was never complete or 100% accurate. *trade-in value of our 2011 Hyundai. Initially we were offered $750. Then it went up to $1250 when we declined the initial offer. Give me your best offer first. Playing games. *early pay-off of the financing. Initially we were told there is no penalty for early pay off in the state of NJ. Then, we were told that we need to make the first 4 payments (October, November, December, January) on the loan before paying off the loan, without explaining the rationale. It was worded as though waiting until 4 payments are made was a requirement. As we later learned, this is to ensure the dealership gets reimbursed for their incentive that was extended to the customer, which I understand. However, this boils down to costing real dollars for the customer. Conflicting and incomplete information. *cost of extended warranties. Initially, we were presented 4 options for extended warranties. When we declined all extended warranties, we were asked if one stood out that we may be considering as the finance representative would then check for any available coupons to lower the initial price. Why not offer the best price from the start. More games. *body damage. The car was delivered to us with body damage and residual glue. When we returned the car within an hour, it was suggested that we damaged the car. Offensive, condescending. Very careless Not one answer was accurate and or complete the first time we asked. Give me straight and honest answers the first time I ask a question. We attempted to return the car and cancel the deal and we were told this is not an option. We expressed our disappointment with how we were treated. GM Ben asked us if we ever bought a new car before (condescending). Yes, I've only ever purchased new cars. This is our 3rd Towne Hyundai new purchase alone. We were also told "thats all part of being in the car business. We negotiate everything.". Once Ben realized we are, infact, reasonable people and that we were treated very poorly, his demeanor changed and he was willing to right the wrongs. Btw...The music is too loud and not at all conducive to conducting business. I'm not there to "club".

Purchased a certified 2023 Hyundai Tucson from Towne Hyundai in Hackettstown NJ…read more Sales was ok. Took forever to purchase the vehicle and I was the only customer in there. Come to realize after purchasing, that they fraudulently overcharged me thousands of dollars beyond the agreed sale price. They never gave me a copy of the sales invoice sticker that was on the car and quickly removed the listing from their website. Tried to deal with the General Manager Rafael several times but he refused to even speak with me on the matter. Additionally, the vehicle experienced quite a number of mechanical issues that they also refused to resolve. The vehicle was supposed to be certified but they never gave me any paperwork on it. Angela from finance and Rafael worked together to commit fraud against me. Imagine how many people they do this to on a daily basis. Please avoid this dealership so you don't have to go through what I have.