Saved Me Time, Stress, and Hundreds of Dollars! Rotem is Amazing! I cannot recommend Rotem at QuickPro Locksmith highly enough! I needed a replacement smart key fob, and the dealership was going to charge me close to $1,000. On top of that, they wanted me to wait several days, causing me to lose valuable time and productivity. When I called QuickPro Locksmith, Rotem was immediately responsive. Instead of making me wait days or weeks, he offered same-day service. He gave me an incredibly clear and accurate estimate on both the cost and the timing right from the start. Since I already had one working key fob for him to copy, he explained exactly how the process would work. Rotem's communication was perfect. As our appointment time got closer, he provided real-time updates and let me know the exact moment he arrived at our meetup location. He was even willing to travel further if I needed him to. Once he arrived, he finished the entire job in less than 30 minutes! Rotem has an amazing customer service disposition--he was completely transparent, gave me zero pressure, and even took the time to explain my warranty options. He turned a stressful, expensive situation into a seamless, high-quality experience. Rotem and the QuickPro Locksmith team are officially in my go-to mindset for any future needs, highly recommend. Thank you so much! read more

This service call with Doug is the embodiment of exemplary customer service! First - since I called late afternoon, I was expecting to have to schedule a next day appointment (if lucky), but I got a call back within a few minutes, and Doug was on the way to my home. He quickly surveyed my requests, which were 1. enlarging the hole on my door to accommodate a new lock that my husband was going to install, 2. re-key a side door to match all the other locks on our house, and 3. re-key and make new keys for my 2 garage doors. The quote was extremely reasonable, so we had Doug begin work. He ran into a bit of an issue with my garage doors, and had to make a trip to his shop, but got back and continued working. While Doug was working, I thought of a few other door hardware/frame issues I was having (that had been annoying me for years), and Doug fixed those for me as well, for only a tiny additional amount. On top of that, not only did Doug enlarge the hole on the door to accommodate the new lock that my husband was going to install.....he went ahead and installed the new lock! To put the cherry on top of an exceptionally well-done job, Doug was so personable and friendly - I felt like we'd known each other for years! If every customer/supplier interaction could be like this, the world would be a much happier place..... read more

I had two prior experiences that were pretty good. The locksmith was friendly, professional and courteous in both interactions. This time around the dispatcher seemed short and a bit confused and the lock smith a bit despondent, but he was quick and efficient. The problem is we were told three different prices-- the final price was twenty bucks more than the phone quote (which happens if a job is more complex than anticipated.)This was a simple bike lock removal. We were quoted one cash discount price and another card price when the worker arrived. When I called back and expressed my dismay at the ten buck fee, I was told the cash price was a "discount" and there were no card fees. This didn't happen before and was not what I'd been told earlier, and he began to suggest that I misunderstood the conversation with the dispatcher and that he would "check the recording." I don't know what that implies. I have seen this before. Businesses don't want to pay merchant fees on credit cards or they are doing something unscrupulous---not reporting cash revenue to the IRS. Either way, it doesn't seem too kosher, and I will be using another locksmith in the future. read more

I called several Locksmiths to come change my sister in-law's locks in her new house. The first one I called said they would be over within the hour, but two hours later they were still making excuses as to where their guy was. The second one I called sounded really strange on the phone saying they didn't have anyone able to come out that day, but then asked "would we be paying cash or credit?" Yeah, red flag on that one. I called QuickPro Locksmith and they said they had a technician in the area and could be at her house in about 30 minutes. He arrived in about 20 minutes and took a look at all 3 doors. We asked him to give us a quote to change the locks on all three, but he said we had really good locks to begin with, and we would save a lot of money by re-keying these existing locks rather than having to buy three new ones. He said he could install 3 new locks if we preferred, though. Wow! When was the last time a contractor tried to save me money? Like never. It took him about 30 minutes to rekey all three, and we were really happy with the price savings. These guys are awesome. Highly recommended! read more

My second experience with QuickPro was even better than the first. Doug arrived, and he couldn't have been nicer or more helpful. Doug is a guy you can trust to recommend the best solution, and delivers it with a smile. I would trust Doug to be in my home and to go over and above what is required. QuickPro is very professional, and trustworthy. From the initial call into the office (Henry) to request service to when the service person arrives (Doug), it is an experience that one rarely gets from a service company, especially at the end of the work day. Henry made sure to keep me updated on when Doug would arrive - great customer service, and great prices. I highly recommend QuickPro Locksmith! read more

I was very pleasantly surprised at the service that I received. It was very cold on this past Tuesday and all I wanted to do was get into my house and get a cup of tea. I detoured from routine and accidentally locked my car keys inside my car in the garage. Thankfully, I was already in my house. I found this service on Yelp and Brandon was at my house in less than an hour. My take away from all of this is to "slow down baby your moving too fast". I know going forward I can call this company to get my in if I ever lock myself out. read more

I was locked out of my apartment, and a gentleman by the name of Trey Hawkins helped me get inside my apartment. He was very professional, and gave me the best customer service experience that I ever received. I would definitely recommend this company to anyone who is experiencing any issues when it comes to being locked out of their house or car !!!!!! Sincerely, Durango read more

DeMario Waters came out to Nathan's Driving School today to fix the lock on our office door. He was prompt and very friendly. Got to work right away. He did a great job fixing the lock considering there was a key stuck in the lock and one of the screws was completely bent out of shape. Would definitely recommend this locksmith to other people in our building if they needed a locksmith. And DeMario was a great person to work with. Five stars!!! read more

I was making good time today between errands, a doctor's appointment, and work. Then, as I was leaving the grocery store, I realized that I had left my keys in my car. Ugh! I called QuickPro Locksmith and Henry was very understanding and even helped me to laugh at my situation. Doug pulled up within 20 minutes, quickly unlocked my car, and got me back on the road without too much of a dent in my schedule I highly recommend QuickPro Locksmith! read more

Amazing guys at QuickPro Locksmith! I've used them twice now. Ori who has been my technician both times is professional, punctual and personable. He always greets you with a smile, very friendly. The first encounter was so great that when I broke my key off in my ignition I couldn't help but call back a second time when I locked myself out of my house in the same day! Love these guys and highly recommend them to everyone. read more

I locked myself out my house the other morning and a neighbor called QuickPro, having used them in the past to change their locks. They showed up within 20 minutes and got me into my house in no time (I made it to work on time!)! The locksmith was very professional and I was very pleased with the service! I recommend them to all my friends and family who have a locksmith need! read more

5 Stars Great experience for first time user with my 2005 Mercedes. My one and only original key broke which made the car inoperable. Came same day and ended up with 2 keys for the price of 1 from Mercedes dealer without the 3-5 day wait. Very kind, helpful, and knowledgeable technician. Definitely earned a repeat customer if needed in the future! Highly recommend! read more

I couldn't have asked for better service for such a terrible situation of locking myself out. From placing the call for service to successfully unlocking my door took less than an hour. Doug was professional, polite and knew exactly what he was doing. I would highly recommend. Hopefully I'm never in this situation again, but if so I will call again. Fantastic! read more

Professional and prompt service from dispatch through technician. Felt confident dealing with them. Technician/Locksmith arrived as promised and was courteous and quick; rekeyed my son's car in under 15 minutes. Quote was firm - paid exactly what was quoted. I would definitely use them again should the need arise. (I entered them into cell phone!) read more

I had a very complicated file cabinet lock situation. The technician arrived in a timely fashion at the end of my work day and was diligent and creative in solving this issue. I could not have been more pleased. In fact, I called the guy to let him know what a pleasure it was to work with him. I can only give my highest praise. Dr. David Loftis read more

We needed our locks changed ASAP after our keys were stolen. Cody arrived promptly, changed our locks quickly, and even made some adjustments that allowed our front door to open more smoothly. We can't thank QuickPro enough. We would recommend them to anyone and everyone. QuickPro - you've got customers for life! read more

I called Friday and made an appointment Saturday. They showed up right on time and rekeyed all six locks on my house in less than an hour, pulling locks from the truck to get everything on the same key at no extra charge. Very courteous and friendly, I would call them again if I needed locksmith services. read more

What a wonderful service! We had our office building re-keyed with a punch code locking mechanism and John was very knowledgeable when it came to suggestions. Installation was quick and easy, and when a small problem arose the following day, he came out to repair it within the hour. Highly recommended. read more

I called for a quote and received the best customer service. I needed a remote key replacement, he quoted me for both cars and explained the fees in detail. (That's very helpful when paying over $100 for a new car key! I wanted to make sure I knew what I was getting!) I'd do business with them again. read more