The customer service is horrible. My mom went in to pick up my dry cleaning and when she was…read moreleaving the ends of the hangers ripped open her hand as she was trying to open the door because her hands were full. She was standing there trying to wrestle with the door, the dry cleaning and her bleeding hand and the lady behind the counter just stood there watching her and never even asked her if she needed help or offered a paper towel or tissue or assistance or asked if f she was okay or anything. She literally left a trail of blood from their door to her car!!! I will definitely find another cleaners.

The front desk lady is always so rude. I get that it's cheap, but good customer service still…read morematters. I definitely won't be back.

Facility is always sparkling clean, located in a busy, safe shopping center. Owners Lynda and…read moreMarcel are friendly and helpful Highly recommend!

From the owner: NOW OPEN: Star Laundromart…read more Welcome to your BRAND NEW neighborhood laundromat! Family Owned & Operated: As a family-run business, we’re committed to providing top-notch service with a friendly, welcoming atmosphere. While you’re here, you may see one of us keeping YOUR new laundry room clean and organized! State-of-the-Art Machines:
Our brand-new washers and dryers will save you time, money, and energy! Efficient, reliable, and easy to use—laundry day just got a whole lot better! Convenient & Affordable:
We provide a clean, relaxing environment with competitive pricing to ensure you get the best value. On your next visit, don’t forget to download our app to unlock exclusive discounts and enjoy our rewards program! 3045 Union Road Gastonia, NC 28056
 Open Daily 6am-11pm 
Come visit us today and experience laundry done right—by a family that cares!

Extremely clean; new, commercial-sized washers & dryers (many). I now know where to go to launder…read morelarge comforters & bedspreads (instead of sending to the cleaners for $30 or more!) Thanks to the owners (and the operators) for bringing this trusted place to the Mt. Holly/Belmont area.

The only rude person that works here is Flo…read more And it's a disgrace that the owners know how racist & rude she is to customers, yet Flo is still employed. She had an attitude with me when I came in to do my laundry at night back in December. Told me I could use the table, only to fold laundry. I ignored her comment and proceeded on with what needed to get done. To the owners: You're not the only laundromat in town. & I don't pay to use your machines to get verbally abused and disrespected from your only employee "Flo". She doesn't disrespect any Latino customer only of other ethnicities. Should there be a problem the next time I'm there, I will call the Belmont Police Department.

Very Comfortable environment , Not really crowded and the prices on the dryer were reasonable.read more

This place closes at nine. You get there at 7:30 and they will not allow you to wash clothes. It's…read morenasty. The people are rude. They're not helpful. It's not convenient. I would never ever go to this place if you want clean clothes in good service.

Clean. Majority of machines in working order. Plenty of sorting tables and carts. Other customers…read morewere quiet and friendly. I like being able to use an app and Apple Pay. I also like that it will send notifications when your clothes are done. I'll come back here.

Awesome place had a great experience I definitely would recommend. One of the best laundromats…read morearound

They did exemplary alterations and cleaning, even repaired a heel on a pair of shoes…read more UNFORTUNATELY THEY CLOSED AT THIS LOCATION.

I've come here for 3 years with my Military uniforms. Always done on time and always correct.read more

I was so pleased with my mother of the groom wedding dress alterations ! so professional and…read moreexcellent service !!

Horrible. Ruined my 200.00 coverlet that I took to be dry cleaned. They told me they washed it and…read moreput it in the dryer because the tag said it could be washed and dried. when I kept saying that was irrelevant, that I asked for it to be dry cleaned(100% Egyptian cotton) the owner became aggressive and kept pointing at me saying "you listen to me!" I felt so threatened and uneasy about his posture that I made for the door! Crazy man!

This is the main location for Bou cleaners. The work is done here…read more I use the new hope drop off location because it is close to my home,but when I have a question or a problem stain I come here. Very reputable . They are super friendly and helpful You can get special attention here. Real people to talk to and they know the business I have even brought my down cushions here and they came back beautifully clean and fluffy I haven't had a damaged or lost item here. They tie your things together

My son's 6th birthday was on Sunday of this week. He received a shirt that was a tad too long for…read morehim. I taped off about 2 " of material at the bottom of the shirt that I was going to attempt and have hemmed. My wife took the shirt in to Bou Cleaners on S Oakland St in Gastonia NC on Wednesday 05/16/18 at around 2:00 pm. My wife handed the shirt to the young girl at the cash register and told her what we had wanted done to the shirt. In our minds a very SIMPLE task-shorten the length a couple of inches and be done with it. The girl at the register calls over a heavy set lady (possibly in her 40's) and say's she is the one who does the altering of garments. Both of the women began to act like they are looking through some catalog before they can give my wife a price for this simple alteration. After a couple of minutes they walk over and tell my wife it will be $25.00 to remove the few inches of material from my 6 year old's shirt. The shirt didn't even cost that much. My wife politely tells them "No Thanks" and leaves. She drives 10 minutes down the road to the local mall and goes to the alterations place inside. The lady takes no time telling her it will be $8.00, no more. What a rip off BOU CLEANERS is. I HIGHLY recommend staying away from this place unless you want to me made feel like you are stupid...

There was several guys laying around sleeping with clothes all over the place open food around the…read morecounter couldn't get to the change machine without some One asking can they help with your laundry for pay. If I hadn't already started my laundry I would've left.

Very clean, dryers are exceptionally wonderful. Great and polite staff. So easy to load money on…read morecars and a great incentive when you load your card. My new go to laundry mat.