Good service. Quick turnaround for the 2.49 dry cleaning. Clothes came out nice.I will be going…read moreback.

My Polo shirts were not cheap at least the owner could do is give me an option knowingly that your…read moremachines would damage my shirts and for him not to reimburse me or anything is ridiculous

I need regular dry cleaning services & last week was my first time finding this business. They are…read moreabsolutely fantastic! Amazingly kind staff and they do great work. In the past week I've been back to them 3x. That should tell you how much I've liked their service. I am a working mom with a 2y/o that has a tendency to get stuff all over my business attire. I don't know how they do it but they have managed to get everything stain, from little sticky toddler hands, out of all my suits. I would highly recommend their business.

I was so pleased with my mother of the groom wedding dress alterations ! so professional and…read moreexcellent service !!

Paid for alterations that were not performed. Owner refused to look at the obvious proof that I was…read moretrying to show him. Crooked Horrible place to do business with. Took pants to another alteration shop and they verified that the pants had never been altered.

This is the main location for Bou cleaners. The work is done here…read more I use the new hope drop off location because it is close to my home,but when I have a question or a problem stain I come here. Very reputable . They are super friendly and helpful You can get special attention here. Real people to talk to and they know the business I have even brought my down cushions here and they came back beautifully clean and fluffy I haven't had a damaged or lost item here. They tie your things together

My son's 6th birthday was on Sunday of this week. He received a shirt that was a tad too long for…read morehim. I taped off about 2 " of material at the bottom of the shirt that I was going to attempt and have hemmed. My wife took the shirt in to Bou Cleaners on S Oakland St in Gastonia NC on Wednesday 05/16/18 at around 2:00 pm. My wife handed the shirt to the young girl at the cash register and told her what we had wanted done to the shirt. In our minds a very SIMPLE task-shorten the length a couple of inches and be done with it. The girl at the register calls over a heavy set lady (possibly in her 40's) and say's she is the one who does the altering of garments. Both of the women began to act like they are looking through some catalog before they can give my wife a price for this simple alteration. After a couple of minutes they walk over and tell my wife it will be $25.00 to remove the few inches of material from my 6 year old's shirt. The shirt didn't even cost that much. My wife politely tells them "No Thanks" and leaves. She drives 10 minutes down the road to the local mall and goes to the alterations place inside. The lady takes no time telling her it will be $8.00, no more. What a rip off BOU CLEANERS is. I HIGHLY recommend staying away from this place unless you want to me made feel like you are stupid...

I put money in the wash machine and the it didn't work. The owner would not give my money back and…read morewhen I asked for it she cussed me out and called a dusty black bigger and I was a appalled!

The attendants are always very nice and the facilities are clean with free WiFi and…read moredrinks/snacks/laundry supplies for purchase. They also have plenty of seating, folding areas, and carts to put your clothes in as you move them from washers to dryers.

There was several guys laying around sleeping with clothes all over the place open food around the…read morecounter couldn't get to the change machine without some One asking can they help with your laundry for pay. If I hadn't already started my laundry I would've left.

Very clean, dryers are exceptionally wonderful. Great and polite staff. So easy to load money on…read morecars and a great incentive when you load your card. My new go to laundry mat.

Very Comfortable environment , Not really crowded and the prices on the dryer were reasonable.read more

This place closes at nine. You get there at 7:30 and they will not allow you to wash clothes. It's…read morenasty. The people are rude. They're not helpful. It's not convenient. I would never ever go to this place if you want clean clothes in good service.

We needed a place that would launder and press dress work pants and be able to handle some stains…read morerelated to work in the dye and pigment arena. Took 6 pairs in and they were ready the next day and laundered and pressed to perfection. All stains gone. All for less than $3.00 per pair. Be aware that you have to prepay for items and there is a minimum in order to use a debit or credit card. We will be using them each week for work pants etc. The hubby says they have never looked this good when using the laundry service at work.

I'll never go back. Took a sweater dress that is dry clean only. I wore it once and decided its…read moretime to put it away until next season. Took it there to be refreshed, didn't ned any spot treatments. Picked it up and my dress has all kinds of spots on it. He tried to say he got it that way. No sir, I took a picture of it at their front door before I brought it in. Why would you hand a customer back an item with spots let alone not say anything about the spots. Very disappointing. He did give me my money back. Wont be going back. ​