Absolutely Awful!! One of the worst experiences of my life, and they almost ruined the engine in my car. I went there for a basic oil change and I let them know that as soon as they were done, I was getting on the thruway for a 500 mile trip. I asked them to double check everything please. They were too busy trying to sell me multiple services that I didn't need, rather than doing their job properly. They told me I needed new wipers when my wipers were brand new, they told me I needed an air filter when I clearly didn't, and they told me I needed my transmission fluid changed. Kia just told me a few weeks earlier that I didn't need it changed! I was already regretting coming here, but it was too late by then. When they were through, I got on the road and headed out of town. About 60 miles into my trip the oil light went on! Luckily I was near a rest stop and pulled over. I checked the oil and it was completely dry, there was NO oil in the car!! Immediately I knew that they did something wrong. Now, I'm stuck in a blizzard, in the middle of nowhere, by myself, and my roadside assistance cant make it for 5 hours because of the storm. I'm livid! After finally getting towed to a nearby mechanic, he noticed right away that they forgot to put the rubber seal (o ring) back into place when securing the oil filter. Because of this, all of the oil leaked out all over the engine. The rubber seal was still sitting next to it after all that time. I had to stay in a hotel and couldn't get back on the road until the next day because they wanted to make sure there was no damage to the engine. Luckily there wasn't. Throughout this whole time I was in contact with Quick oil trying to see what they were going to do about it. They did pay for the damage but not without threatening legal action and arguing with the mechanic who was fixing their mistake.
I would never take my car there again, that was my first and last visit. They are overpriced, they rush their work, they don't care about the customer, they try to push services on you that aren't needed to get more money out of you.
There are places in Chicago that are half the price and they take their time. Such a little mistake but with a lot of consequences, and that is changing oil 101, its all they do there. I'm lucky the damage was minor, but because of their carelessness, I was put into a terrible situation! STAY AWAY! read more