Had the oil changed here a few weeks ago on the wifes Chrysler Crossfire, I was a 1st time client…read more Pros: staff was very friendly and professional. Service was quick and efficient. Cons: Full synthetic was $182 and change, way over priced! Didn't have my air filter in stock, but they supposedly ordered one. It's been weeks and I have yet to be contacted even after I emailed them. I have always used a different place for oil changes, but they were really busy, so thought I'd try this place. Big mistake!

Tony was super. He took care of all my needs. Gave me a discount. Filled all fluids. Put air…read morein tires only place going to. Thank you for taking care of lady in grey Buick. Very happy customer.

Went to the location for this business and it is now a Valvoline oil service business I need an…read moreoil and filter change and I pulled up to a lube bay where a customer was just leaving and 10 minutes later I was on my way. I was amazed at how quick it was and I never had to exit my vehicle.

The wait to get into the bay was probably the longest part. Overall, it was a great experience and…read moreI was happy with the ease and quality of service. Complimentary drinks and newspapers are nice and help the time go by quicker. The people are nice and efficient, they know what to do and run through checks on your car to see if anything is amiss and if you want it fixed. Oil changes may be their main thing, but they will do other changes if you need it. That also means you need to be aware so they don't up-sale you too much. Everything comes at a price! As long as your aware, they do a great and efficient job, I won't hesitate to go back next time I need a change.

Car was damaged. 300.00 to repair…read more We heard the pop and then they told us to back out because we couldn't go forward because something was dragging. Pulling up on the rack the first time Something got caught and bent (destroyed) and even though they had a recording of the noise and Knew what happened, they would not do anything about it. It was clearly done right there. On our new car with only 5000 miles on it. Heartbroken

This was my return trip to Valvoline Instant Oil Change. My first visit about three months ago…read morewas very quick and easy and I felt like a valued customer. This time I needed a 60,000 mile service which required cabin and engine air filter changed and a change of transfer case fluid. Valvoline had all the filters and even with all the extra work I was in and out in less than 15 minutes. These guys and gals are great and know there job.

Stopped by this shop for an oil change. They were quick, thorough, topped things off and I was on…read moremy way in about 20 minutes or so. Very friendly and professional staff. Value for the oil change is fair and not overpriced. There were a few new employees being trained, and the team there was respectful and helpful making sure the new team members were being trained properly. The team work was nice to see, along with the attention to safe practices and clear communication. Good job Caldwell crew. I'll be back to visit next time.

NIGHTMARE! These people are horrible! put tap water in my wife's SUV and now we have a cracked…read moreradiator and god knows what else! DO NOT GET YOUR OIL CHANGED HERE!

July 3 2019 Super impressed with the service at Tim's:…read more My Dad had just arrived from a 20 hr drive, to meet his new grand baby, with his two dogs and 77 year old sister in tow. He flipped a u-turn at the light and his whole engine seized up. 5:30 am was a terrible time to get a phone call about what happened. Luckily AAA was able to get a wonderful tow service company to drive us to Tim's to drop off the car. I had found Tim's on Yelp with great reviews. Never had been there but knew of it, as we have drove passed it a few dozen times before. It was also convenient because it was right down the street from the hotel where my dad was staying. We made it there 5 minutes after opening. I went in while my dad finished up with the tow truck. I explained the situation. They were understanding of the but apologetic, as they were fully booked till Monday next week! My heart sunk. However, they told me they could get the car a diagnostic test to see what the problem was, since it was early enough to get it looked at. Apparently there were a few other people from out of town needing their car fixed just as quick as we needed our done. At that point I figured we would just have it towed to another shop. Jeff and (I believe) Ray were the ones who helped us. They were extremely friendly and gracious. I received a call as a back up, around 2pm. They found the issue. Minor compared to what we thought it was. They said since it was a smaller repair they could have the parts and car fixed by 4:30!!! I was ecstatic. They knew our dyer situation and were able to work it out. My dad was so grateful for the speedy service they provided. THANK YOU TIM'S Auto Repair Service, you saved my dad's trip from being a total disaster.

Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

You folks might want to pay attention this place didn't take my air filter but said it was ok. Also…read morecouldn't grease top ball joints but seemed ok about it.

Easily one of the quickest, friendliest and professional places to go. Services were offered and…read moreexecuted quickly. I appreciated the light convo and friendly atmosphere. I'll definitely be bringing bumblebee back for my repairs and maintenance. Thank You!

The service is absolutely excellent every time I come here. I would also like to thank Tony for…read moregoing above and beyond to help me with making sure my tires were aired up so I can drive where I need to go safely.

SAVE THOUSANDS OF DOLLARS and just go somewhere else and get a more expensive oil change!!…read more This Valvoline location did an oil change for me the day before we left the state for vacation. I drove home from the oil change, parked in my driveway and went inside. I came back out a bit later to puddles of oil under my Jeep. My Jeep has never leaked oil, so I found this odd and asked my husband to look. The engine was DRENCHED in oil and oil was pouring out from the entire bottom of the engine compartment. He called the location furious and they told him to bring it back in. They had SIGNIFICANTLY overfilled my Jeep with oil...so much that oil spewed out all the way home, all over my driveway, and all the way back to the location and when he got it back to the location, they STILL had to remove more oil, because it was still overfilled, even after all that came out all over my engine, the road, and our driveway. When he arrived back, he also realized they had removed the engine cover when they changed the oil and had not put it back on (they still had it there when he went back, and had not called me to tell me they had it, despite having my phone number on file). And on top of both of those things, they also overtightened the oil filter cap, pinching the O-ring, which caused the excess oil to spray all over the entire engine compartment while driving, soaking the motor, all electronics, coils, etc in oil. So there was no protection for the motor while the oil was spraying everywhere. The technicians completely panicked, apologized, tried to clean the oil off the motor...which they quickly realized would be nearly impossible. They removed the excess oil, replaced the O-ring, and put our engine cover back on and told us we were good to go. They could not get all the oil off, so THEY SENT US TO THE CAR WASH WITH $20 to try to get the undercarriage cleaned. The next day, we left town. We made it less than 200 miles and the Jeep started smoking terribly and sputtering and would not run and we were broke down on the side of the freeway. We called the store manager and he called a repair shop in the town we were broke down outside of and had us go there. They ran some reports and told us we had a cylinder misfire, but were closing for the weekend and were unable to fix it until the following Monday. My husband had to purchase tools and parts and fix it in the auto parts store parking lot so we could get back on the road. The mechanic shop they sent us to told us it was directly related to the oil issue, as the oil and spark plugs were saturated in oil. We also got about 6 miles to the gallon of gas on this trip. We made the trip and came back, and the manager was beside himself with apologies, accepted responsibility for the damage, reimbursed us for the parts and the tools, and had a mobile detail guy come to our house and pressure wash the entire engine compartment, top and bottom of the engine (hopefully this is safe for a motor and did not cause more damage). We have had ongoing issues with this for more than a year. We have spent hours upon hours on over 22 phone calls with Valvoline headquarters, and the multiple area managers the company has cycled through over the year and a half we have been trying to get them to pay for the rest of the damage. They absolutely refuse to cover the rest of the damage. We have had the vehicle to three different mechanics that all state the damage was most likely caused by this incident. We have a warranty on the vehicle that refuses to cover the damage, because they also think the liability falls on Valvoline. We have went back and forth by phone and email over 22 times in the year and a half and now that they have drug it out so long, they say we don't have a foot to stand on because of the length of time since the oil change. We have documents within months of the oil change showing the engine codes for this damage. Upon searching on google, there are countless stories of damage caused to people's vehicles by Valvoline oil change centers. This particular one also caused damage to my mom's car...they even printed on her receipt that they were at fault and would cover issues that arise from what they did wrong. Please save time and LOTS of money and go elsewhere for your oil changes, it is not worth the "convenience" or the coupon price. Hard lesson learned for us, never again! Please let our experience save you some time and money!

We were not able to change the oil before we left for Idaho. It was way overdue…read more We ended up finding a coupon but I would come to a Valvoline oil change any day of the week. They are so friendly, professional and quick. You drive into the bay and stay in your car. I have only been to one other location in California. This location offered us cold water upon arrival. That is so very nice considering it is already 93 at 10am. You get the best oil, filters and service for the price. Plus the great customer service as well. Glad they had a location in Idaho that was on our way. Thank you!

Quick service, very professional. Cost as much as expected…read moreit to for a full synthetic oil change. Topped off fluids and have a happy car once again

HONEST & TRUSTWORTHY! I had my wife car in for a front brake job as I was sure it was time. Brett…read moretold me he would do a brake inspection and would call to advise. I left stating he didn't need to call and just go ahead and do it. WELL, Bret called and told me that the front was 60% worn and rear @ 90 % and no need to replace yet. Brett was honest and said if it was his wife's car he would not replace yet. Brett showed great character as I would have never known unless he was honest. It's my first time at Little Man Auto and I have found a trustworthy shop to do repairs on our vehicles now. So glad I went there and when it's time he'll be the one to fix any repairs & keep our cars maintained. This kind of integrity is so rare these days!

Needed a new water pump, radiator and timing belt, didn't have the tools at home to do the timing…read morebelt ourselves, but needed the car fixed ASAP for work. Called just before closing on a Thursday, they promised to have it done by Monday evening if I could bring it in the next morning. It was a quick turnaround, no hidden fees, my old subaru is running better than ever! 10/10 would recommend. Great value for the work done!