I was in and out within a half hour. I knew I was almost overdue on my oil change. Jon is so nice…read moreand understanding. I'll be back again!

I have been getting my oil changed here and everything has been good. They suggested I did my…read morediferentials on my truck. He told me it was 120 dolars so I said ok. While they were doing it he asked for my card. He rang it up and when I signed i noticed it was 379$ I asked why and he answered because its 120$ per diferential. He had said they were doing a special. Pretty shifty if you ask me. I wont be back. He told about how other places technicians have to do at least 2 up sales per day. To be honest he did the exact same thing to me. I cant afford almost 400$ while he is using only 100$ of materials making 260 dollars for 15 minutes of work.

The quality of the work done was great. And was somewhat done quickly. The one thing I did notice…read morethat they had a young gentleman working there. I believe his name was Llovani. He was a very polite and well educated gentleman. What disturbed me about this visit is that I believe it to be the 2 managers of the location I believe a female named Lindsay and a male with glasses not sure his name did nothing but run around yelling at the 2 younger gentlemen. They were yelling for all the clients to hear. I think I would double think on who you have running your business. That Llovani was super helpful and very professional even under the pressure of being yelled at for something he was not at fault at. The other younger one made sure to check in with me as well. He did not have a name tag but he had bleached hair. Was so happy to see the younger generation acting more mature than the adults. Those young boys earn the stars for sure.

Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in…read moreJiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. * I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

So incredibly sad that this shop is closed now, they were the absolute best in the community…read more Always fair and professional, never upcharged and always had the car and owner's best interest. Sad to see you guys go!

The absolutely best small business care service. They don't treat customers like numbers, but as if…read morethey truly care about the vehicle and the safety of the owner. They don't push services. Stopped by yesterday and found they're no longer in business, but the mass car dealer bought them out. Sad day for our community.

Drove right in and they took care of us right away. Awesome teamwork and incredible customer…read moreservice!!!!

Quick and easy to get in. Techs are very detail oriented,…read morecatching things the past places have missed. Made great recommendations. Good value for a few more dollars I was able to get the full service where they checked everything. Paid $107.15 after tax, oil, antifreeze , and drain plug washer for a full synthetic, full service oil change on my Nissan Pathfinder. I think you can wait in your vehicle, I chose their cozy waiting room and watched a car restoration show.

Very nice group here! No pressure on things you may need to have done but don't choose to. Fixed up…read moremy car quick and gave me a lot of information. The most affordable prices as well. I will definitely keep coming back!

Jiffy Lube is the best on State Street in Boise, we always get the best customer service. The…read moreprices are good compared to other places. I was in there today September 3rd forgot my coupon I asked if there would be any way to get my 15% off reply no problem. The other thing I like with newer cars Jiffy Lube will send a reminder to get air filters changed. Thank you to all Jiffy Lube employees you are the best!!!

Got an oil change and engine filter replaced today and it went great. Richard helped me and was…read morevery attentive and informative about my options, without making me feel pressures to upgrade to anything I didn't need. I also decided to get a cabin filter replaced, which was more affordable than I was expecting. This is why I come here! Also, much gratitude for thr employees wearing masks.

Very friendly, they honored a coupon even though I couldn't bring it up on my phone... Also gave a…read morediscount for bringing in my own oil. They are very entertaining. You can really tell they love their job. They also installed my new wipers I bought else where I highly recommend this location.

The wait to get into the bay was probably the longest part. Overall, it was a great experience and…read moreI was happy with the ease and quality of service. Complimentary drinks and newspapers are nice and help the time go by quicker. The people are nice and efficient, they know what to do and run through checks on your car to see if anything is amiss and if you want it fixed. Oil changes may be their main thing, but they will do other changes if you need it. That also means you need to be aware so they don't up-sale you too much. Everything comes at a price! As long as your aware, they do a great and efficient job, I won't hesitate to go back next time I need a change.

Went to the location for this business and it is now a Valvoline oil service business I need an…read moreoil and filter change and I pulled up to a lube bay where a customer was just leaving and 10 minutes later I was on my way. I was amazed at how quick it was and I never had to exit my vehicle.

My friend and I were on a road-trip across the country when our AC gave out. They ran a full spec…read moreon the car, and gave us different options of what they could do at different price points, all honest, spot on quotes. When we decided to complete the drive without AC (we were on a time crunch and couldn't stay overnight in Boise) Miles told us not to worry about payment. After 2 hours of work, he didn't want a dime! Honest, kind, and thorough, we 10/10 recommend this location!!

They misdiagnosed a problem I was having with my van and said it was urgent to have it done. I went…read moreto 2 other shops and they did not find the problem Meineke was presenting.