We were stranded in Jamestown due to a serpentine belt break issue in -40 below windchill weather…read more We called around to several mechanics and garages listed in an internet search and nobody was willing or able to help until we came in contact with J & L Service. They came with a wrecker, got us settled in their warm vehicle and towed us to their shop. My husband was coaching a chorus in Bismarck on Friday evening and all day Saturday, and we would be coming back through on Sunday. J&L assessed the problem and said they would have it fixed and ready for us on Sunday when we came back through, and they did! They went above and beyond to take care of us and get us back on the road in the frigid cold weather. We are sooooo thankful for their willingness to help and their skill in getting it fixed so quickly! Thank you J&L Service!!

AAA was an abject failure. My son's truck was rendered inoperable just a few miles east of town…read more After 36 hours of AAA excuses and run around, they finally capitulated and said find your own service. I called another Jamestown local service who declined my business but sent me to J & L. One phone call and my issue was resolved for a fair price.

Great service! This is a smaller Toyota dealer but they very efficient and friendly. The service…read moremanager keeps this shop running on a tight schedule, I got in when he said I would and the work was done on time!!

Lloyd's Toyota really went out of their way to take care of our family when we were driving across…read morecountry and broke down this summer. Nothing more scary than a major part braking on your vehicle and your hundreds of miles away from home. They took our truck in right away to look at it. They also lent us a car to drive to Fargo for a part they didn't have. We had our toddler and dogs with us and we're worried about being stuck for days. With the lent car, the part and quick service to replace the part we got back on the road in just a few hours. We totally thought we were stuck for days but with their great help we were able to continue home. Forever grateful for their help that day!! Good people do exist!

I hate to write this but I am going to. First off before I even took my car here I had a whole…read moreordeal with AAA couldn't get a tow truck so I ended up spending the night in Jamestown I am from Sd second my car started acting up and what I thought to be my alternator light being on it was my check engine light so I in the morning called these guys and they said they would give me a tow and would look at my car. I told them what it was doing and what I thought to be alternator light was on. Prior to this I had the night before unhooked my battery for the night when at hotel so it took any light on dash off and reset it so anyway when I got it towed I told the owner that picked me up what was wrong and what I had done that night with my battery anyway he wasn't very talkative actually seemed quit grumpy he said his boy could look at it see what was the problem. So as I waited in the lobby they never came out and told me what was wrong nothing so I waited 45 mins , now mind u I was desperate I did not plan on staying in hotel that night didn't have clean clothes no shower no pills ect so was a horrible morning anyway well 45 mins and my car was done still no one came and told me what was problem I saw the mechanic come out a few times another guy called me to the cash register to pay and my bill was 778.00 I asked what problem was and he said it was my alternator which I had just had checked a week prior to this from local mechanic at home. That's why sorry but being a woman that doesn't know much about cars thought that was problem and that was the light that was on. My mechanic at home said my alternator was fine before this and had a new battery put in he said my alternator was putting out the right amount of charge anyway they said it was that so with labor , tow , and parts and supposedly a diagnostic test this was amount of bill 778.00 I couldn't believe how much it was I used my Dads credit card paid for it , I got down the road after 40 mins of driving and car did same thing almost stalled on me I pull over to side of road called them they told me to go back a few miles to Ellendale and have them look at it that the alternator was on warranty so I did and when they hooked it up to diagnostic tester it said I had a bad sensor so all along that was the problem they didn't have the part to fix it till next day I didn't want to spend another day in hotel so he reset the sensir so I could at least make it home or to Aberdeen anyway. Well long story short I ended up getting what was really wrong with it fixed back home which costed me another 200.00 and two weeks later was in Jamestown again and revisited them to tell them it wasn't my alternator and what had happened the mechanic came out directly to talk to me didn't even look me in the eyes and said he tested it and ran it for awhile and alternator light came on which was total lie because it was my engine light that was on from begining. And they over charged me on labor I was only there 45 mins and was charged for almost two hours labor plus 175.00 for so called dianostic check which no way they could of done cause no light would of been on because I reset battery the night before. they were rude when I went back and questioned them and flat out lied about what was wrong. I believe what it all came down to was they saw a "woman" who was desperate to get home and just took my word that I thought it was the alternator and put a new one in and charged me a ongodly amount. I would never take my car there again to be fixed. They should be ashamed at what they did to me I believe they took advantage of my situation and it ended up costing me just about a 1000 dollar to fix a 50 dollar sensor that was right in front of motor that would of taken mayb 30 mins to fix shame on you!! I was really hoping they would of made things right I hope this never happens to someone else thanks for reading.

Stacy at Eckman's truly SAVED THE DAY for us today. Somehow, a fuse for my dc outlet had blown and…read moremy laptop had died in the middle of a cross-country move while I still needed to be working. Not only did Stacy check it out and fix it right away for us to get us quickly back onto the road, he even sent us with a spare fuse and instructions on how to replace it, should it happen again. Eckman's has my highest praise and deepest gratitude. This road trip has been trying enough as it is, but Stacy made it just a little more bearable today.

just now NEW Great…read moreservice. Our 5th wheel had a bearing go bad and Josh was recommended to us. We called him and he came out 12 miles on the interstate East of Jamestown. of course our axle was nowhere in stock on Earth. He got a very rare spindle and repaired the axle and got us on our way in a few days. very nice guy and very competent.

Had a great experience. My salesman Dean was on the ball and he got me everything I wanted…read more Love Stoudts and would send everyone there for a new or used vehicle

I am the chef at Tapp's lounge in Jamestown. I love how this dealership picks up my truck from…read moreBaymont hotel which I run as well as the restaurant to take my truck in to get worked on and brings it back to hotel without me having to leave the restaurant or hotel. I get really busy with hotel and restaurant. I love the customer service that they offer and the work done on my truck was precise and I'm very happy with them. I recommend RM Stoudt for any service on ur car. Try their services out. U will be impressed the same as I.

ive gotten good repairs here i got into a hit and run and he fixed it and I've had car problems and…read morehe still fixed it I recommend going here 5 stars would go agian

Was told vehicle was running great, that they took it around the block, however I drove off the lot…read moreand loss of power right away and backfires on the way home. Brought in to have timing corrected, vehicle ran fine on the way there. But not so fine on the way home. Was told notches on timing are both pointed up. Was told by elsewhere one should point up and point down. Will talk to them on Monday when they open again as it is Friday and they are closed now. I give 3 stars and will boost up later when problem is known if timing is off or not still... Update: 10-22-2013 Can't right a new review so must edit. I gave 2 stars instead of 3... Timing is still not set correctly, they claimed to have double checked the work, but by doing so you got to do the whole job over because of how the timing cover comes off a geo metro 1990 Lsi. Anyways.. They did not put the timing belt cover back on and screws were lose. The alternator belt went threw the timing cover so now I need to replace the cover on top of them not aligning the timing. I had to print out directions to show him how to set timing on the car and where the marks were at. They just aligned it up with the spring, which is not exactly where the mark is at. (As directions I printed out showed) This will probably be my last time as with my 1997 Pontiac Bonneville I brought in for an estimate and they replaced $800+ worth of parts with labor with no ok to do so. The owner got upset but the employee just told him he will handle it, that I brought it in to get the problem corrected. I just bought a new belt, so now I will have to replace the cover. I will also have to replace the alternator belt now as it ate threw the timing cover.

Selling car for father. Had vibration in front end, had to deliver. Talked to Mgr. Scott, got me…read moreright in, problem solved. Service top notch, Scott was great . Highly recommend.

Went in for simple oil change and like other shops they have a list of things they do…read moreautomatically. It was busy & I wasn't first there but the oil was changed & they said the rest looks good. I went back with 2 trailer tires & surprisingly they had them in stock which was done. Then they helped me put my suspension springs back into the hanger. The cost was overwhelming reasonable for all of it. I may change to Les Schwab in my town.

Had an alternator go out on my pickup as I was passing through Jamestown. It was a NAPA alternator…read moreand still had warranty coverage, but was purchased at another location. The guys at the Jamestown store got me a new one and did the warranty coverage all in less than 10 minutes and got me back on the road! Excellent customer service!

Thank you Travis for being the hero and saving our trip with your knowledge. You are a amazing.read more