I hate to write this but I am going to. First off before I even took my car here I had a whole…read moreordeal with AAA couldn't get a tow truck so I ended up spending the night in Jamestown I am from Sd second my car started acting up and what I thought to be my alternator light being on it was my check engine light so I in the morning called these guys and they said they would give me a tow and would look at my car. I told them what it was doing and what I thought to be alternator light was on. Prior to this I had the night before unhooked my battery for the night when at hotel so it took any light on dash off and reset it so anyway when I got it towed I told the owner that picked me up what was wrong and what I had done that night with my battery anyway he wasn't very talkative actually seemed quit grumpy he said his boy could look at it see what was the problem. So as I waited in the lobby they never came out and told me what was wrong nothing so I waited 45 mins , now mind u I was desperate I did not plan on staying in hotel that night didn't have clean clothes no shower no pills ect so was a horrible morning anyway well 45 mins and my car was done still no one came and told me what was problem I saw the mechanic come out a few times another guy called me to the cash register to pay and my bill was 778.00 I asked what problem was and he said it was my alternator which I had just had checked a week prior to this from local mechanic at home. That's why sorry but being a woman that doesn't know much about cars thought that was problem and that was the light that was on. My mechanic at home said my alternator was fine before this and had a new battery put in he said my alternator was putting out the right amount of charge anyway they said it was that so with labor , tow , and parts and supposedly a diagnostic test this was amount of bill 778.00 I couldn't believe how much it was I used my Dads credit card paid for it , I got down the road after 40 mins of driving and car did same thing almost stalled on me I pull over to side of road called them they told me to go back a few miles to Ellendale and have them look at it that the alternator was on warranty so I did and when they hooked it up to diagnostic tester it said I had a bad sensor so all along that was the problem they didn't have the part to fix it till next day I didn't want to spend another day in hotel so he reset the sensir so I could at least make it home or to Aberdeen anyway. Well long story short I ended up getting what was really wrong with it fixed back home which costed me another 200.00 and two weeks later was in Jamestown again and revisited them to tell them it wasn't my alternator and what had happened the mechanic came out directly to talk to me didn't even look me in the eyes and said he tested it and ran it for awhile and alternator light came on which was total lie because it was my engine light that was on from begining. And they over charged me on labor I was only there 45 mins and was charged for almost two hours labor plus 175.00 for so called dianostic check which no way they could of done cause no light would of been on because I reset battery the night before. they were rude when I went back and questioned them and flat out lied about what was wrong. I believe what it all came down to was they saw a "woman" who was desperate to get home and just took my word that I thought it was the alternator and put a new one in and charged me a ongodly amount. I would never take my car there again to be fixed. They should be ashamed at what they did to me I believe they took advantage of my situation and it ended up costing me just about a 1000 dollar to fix a 50 dollar sensor that was right in front of motor that would of taken mayb 30 mins to fix shame on you!! I was really hoping they would of made things right I hope this never happens to someone else thanks for reading.

Stacy at Eckman's truly SAVED THE DAY for us today. Somehow, a fuse for my dc outlet had blown and…read moremy laptop had died in the middle of a cross-country move while I still needed to be working. Not only did Stacy check it out and fix it right away for us to get us quickly back onto the road, he even sent us with a spare fuse and instructions on how to replace it, should it happen again. Eckman's has my highest praise and deepest gratitude. This road trip has been trying enough as it is, but Stacy made it just a little more bearable today.

Great service. Even though they were busy they managed to fit me in to fix my wheel bearing on my…read moretrailer. The mechanic was great and the service manager was very understanding. I'll be stopping here again anytime I need parts.

Awesome company- they went out of their way to help my husband. A day after tornadoes ripped…read morethrough Jamestown, my husband unfortunately got into an accident and his tire popped. None of the towing companies would answer the phone, as there was no power in the area- but boss lady towing answered, and they were helping my husband get his spare on his truck within 30 minutes. Amazing service.

just now NEW Great…read moreservice. Our 5th wheel had a bearing go bad and Josh was recommended to us. We called him and he came out 12 miles on the interstate East of Jamestown. of course our axle was nowhere in stock on Earth. He got a very rare spindle and repaired the axle and got us on our way in a few days. very nice guy and very competent.

Agri Cover is the worst company that I have ever dealt with in my entire life as a consumer. The…read moreroof rack for my 2023 Ford F150 was flawed from the manufacturer. I had a high end, specialized shop install it and the geometry of the rack was off as it was not designed for the bed of my truck (it was sitting flush at corner edge of the bed and was recessed by two inches sitting on the bed closer to the cab). The rack came loose in a week of driving and I had to re-tighten the bolts twice in two weeks. I then contacted the customer support and was issued an RO number, they asked me to ship it back to me at my expense which cost me another $200 as the unit wouldn't fit within the normal parameters of the regular package, got an email from a very rude customer service representative that assured me that the geometry of the rack is fine - it's my truck bed that was crooked. Overall, stay away from this no name piece of garbage of the company, reach out to known brands, this is a scam and this is a financial mistake,

I've gotten 3 low profile tonneau covers from here and love them. Easy to use and quickly take on…read moreand off. Very strong, helpful for the heavy New England snowstorms. I recommend them to anyone I know looking for tonneau covers. And the only time I've had to deal with customer service they were friendly and promptly solved my issue.

I had a broken slide gear and was stuck at a local park. Though unable to fix it immediately due to…read moreneeded parts, they did help me get the slide in so I could travel. Very much appreciated their help.

I'd been letting my son Turner drive for the last couple miles and he wanted to stretch his legs,…read moreso we stopped at the local M&H. There were a lot of good snacks there, but Turner couldn't find anything he wanted. I found this adorable ChiTown lighter and paid with $40, hoping that the cashier would be able to put the rest toward gas, but he had to ring it as two separate transactions because he got confused. That wouldn't fly back in ChiTown.