I hate to write this but I am going to. First off before I even took my car here I had a whole…read moreordeal with AAA couldn't get a tow truck so I ended up spending the night in Jamestown I am from Sd second my car started acting up and what I thought to be my alternator light being on it was my check engine light so I in the morning called these guys and they said they would give me a tow and would look at my car. I told them what it was doing and what I thought to be alternator light was on. Prior to this I had the night before unhooked my battery for the night when at hotel so it took any light on dash off and reset it so anyway when I got it towed I told the owner that picked me up what was wrong and what I had done that night with my battery anyway he wasn't very talkative actually seemed quit grumpy he said his boy could look at it see what was the problem. So as I waited in the lobby they never came out and told me what was wrong nothing so I waited 45 mins , now mind u I was desperate I did not plan on staying in hotel that night didn't have clean clothes no shower no pills ect so was a horrible morning anyway well 45 mins and my car was done still no one came and told me what was problem I saw the mechanic come out a few times another guy called me to the cash register to pay and my bill was 778.00 I asked what problem was and he said it was my alternator which I had just had checked a week prior to this from local mechanic at home. That's why sorry but being a woman that doesn't know much about cars thought that was problem and that was the light that was on. My mechanic at home said my alternator was fine before this and had a new battery put in he said my alternator was putting out the right amount of charge anyway they said it was that so with labor , tow , and parts and supposedly a diagnostic test this was amount of bill 778.00 I couldn't believe how much it was I used my Dads credit card paid for it , I got down the road after 40 mins of driving and car did same thing almost stalled on me I pull over to side of road called them they told me to go back a few miles to Ellendale and have them look at it that the alternator was on warranty so I did and when they hooked it up to diagnostic tester it said I had a bad sensor so all along that was the problem they didn't have the part to fix it till next day I didn't want to spend another day in hotel so he reset the sensir so I could at least make it home or to Aberdeen anyway. Well long story short I ended up getting what was really wrong with it fixed back home which costed me another 200.00 and two weeks later was in Jamestown again and revisited them to tell them it wasn't my alternator and what had happened the mechanic came out directly to talk to me didn't even look me in the eyes and said he tested it and ran it for awhile and alternator light came on which was total lie because it was my engine light that was on from begining. And they over charged me on labor I was only there 45 mins and was charged for almost two hours labor plus 175.00 for so called dianostic check which no way they could of done cause no light would of been on because I reset battery the night before. they were rude when I went back and questioned them and flat out lied about what was wrong. I believe what it all came down to was they saw a "woman" who was desperate to get home and just took my word that I thought it was the alternator and put a new one in and charged me a ongodly amount. I would never take my car there again to be fixed. They should be ashamed at what they did to me I believe they took advantage of my situation and it ended up costing me just about a 1000 dollar to fix a 50 dollar sensor that was right in front of motor that would of taken mayb 30 mins to fix shame on you!! I was really hoping they would of made things right I hope this never happens to someone else thanks for reading.

Stacy at Eckman's truly SAVED THE DAY for us today. Somehow, a fuse for my dc outlet had blown and…read moremy laptop had died in the middle of a cross-country move while I still needed to be working. Not only did Stacy check it out and fix it right away for us to get us quickly back onto the road, he even sent us with a spare fuse and instructions on how to replace it, should it happen again. Eckman's has my highest praise and deepest gratitude. This road trip has been trying enough as it is, but Stacy made it just a little more bearable today.

I was touring the country when my car broke down in Jamestown. AAA had it towed to the Jamestown…read moreTruck Plaza. The owner, Dale Redinger, and his mechanic, Billy, were very helpful to me. The food at the cafe was good, too.

We were stranded in Jamestown due to a serpentine belt break issue in -40 below windchill weather…read more We called around to several mechanics and garages listed in an internet search and nobody was willing or able to help until we came in contact with J & L Service. They came with a wrecker, got us settled in their warm vehicle and towed us to their shop. My husband was coaching a chorus in Bismarck on Friday evening and all day Saturday, and we would be coming back through on Sunday. J&L assessed the problem and said they would have it fixed and ready for us on Sunday when we came back through, and they did! They went above and beyond to take care of us and get us back on the road in the frigid cold weather. We are sooooo thankful for their willingness to help and their skill in getting it fixed so quickly! Thank you J&L Service!!

AAA was an abject failure. My son's truck was rendered inoperable just a few miles east of town…read more After 36 hours of AAA excuses and run around, they finally capitulated and said find your own service. I called another Jamestown local service who declined my business but sent me to J & L. One phone call and my issue was resolved for a fair price.

Billy at K and D towing was an absolute godsend. His ability to adapt to my situation exceeded my…read moreexpectations. I was stuck pretty bad and he dragged me out of a snowbank brought me and my vehicle to a shop with a sweet dog. Super cool the whole way through. Would definitely recommend his towing services 10/10.

Was driving from Fargo to Ellendale ND, it was about ten below and stupid us we did not fill up gas…read morein Valley City and ran out of gas about 16 miles from Jamestown. We couldn't get a hold of anyone else and we got a hold of K & D. First off they did not tell us how much the charge would be. All the guy did was drive 16 miles out, bring like $5-$10 worth of fuel to get us to the next station, and the charge was $208!!!! Are you kidding me?! That is outrageous. Yes I know it was our own stupidity that we ran out of gas but that is basically robbing us, and he did not tell us how much it was going to be, so what if we did not have that much? I am very upset about the whole thing. It was stupid and ridiculous. DO NOT use this company.

We were at the mercy of whatever service the people could find in Jamestown on a Sunday morning. We…read morehad accidentally let our battery drain on our diesel truck. Knowing we'd need more than just a little jump box, we explained it'd need more than the portable thing he brought. He, the main guy, seemed sort of inconvenienced that he had to pop the hood on his wrecker to try and jump us off. He also proceeded to tell us we had something else wrong with the truck, although it was very clear we had left the parking lamps on. After letting our truck suck juice from his for about five minutes we finally got it started and were very grateful. It was excellent that he arrived in no time at all, having been in other situations where I've had to wait upwards of two hours for assistance.

I traded in a perfect motorcycle for a vw trike that turned out to be garbage. It was supposed to…read morebe fixed twice but still don't run. I had to raise the body to remove the fuel tank which was full of large rust flakes. Eckmans auto repair rebuilt the carburetor but didn't check the cause of rust in it. Real smart. Budget auto took advantage of me and told me it was repaired. I've had 5 custom vw trikes and this is the worst I've seen. Stupid me.

I got stuck in a blizzard and this company rescued me even when 911 said that it wasn't possible…read more Very friendly and I can't thank everyone that works here enough for everything they do to go above and beyond.

I have never been treated so badly by any business in my whole life…read more I called in April, and the soonest detailing appointment I could get was May, 27. I was thrilled to have an appointment because my car needed it so badly. Then I found out my son was flying in to Fargo from Oklahoma to see us on May 27. I called immediately to reschedule. I was told the next soonest appointment was June 30. The following day I called back and asked to be put on a waiting list. Again, I was so looking forward to the service. About June 27th, I tried calling to double check the day and time. I left a message and asked to be called. I left approximately 5 messages that week. On the morning of June 30, I arrived at their location at 8:00 a.m. Their sign said they would open at 9:00 a.m. At 9:15, a young girl arrived. I went to the door, was treated with disdain and told I wasn't on the schedule. I told her the whole story, also about calling that week. She acknowledged getting my messages, said they discussed that I wasn't on the schedule, had no reason for not calling me back, and treated me rudely with a negative attitude. I spoke with the owners father who promised me he would have his son call me. I've never heard a word....not even an apology. I don't think I have ever been treated worse by a business