I have been a customer of Hal's (both locations) for nearly 25 years. I have always been happy with…read morethe quality of their work and their fee structure. I recently had some problems with the rear differential of my 2017 Ford Edge. The crew at the 7 mile location were able to evaluate my problem, locate appropriate parts, implement the repairs and get me back on the road in less than 3 days. I highly recommend Hal's to anyone that owns and operates an automobile

I've been using Hal's for 19 years intermittently but the latest experience in early September 26…read morefor debris in the hvac blower of my 2017 Silverado truck has ended that. They charged $138 diagnosis which amounted to turning on the fan, without applying that to the $1000 bill. Additionally, they said it would be best to replace the original blower and for only $40 above the cost of the cheap motor they would install a Delco brand. When I picked the truck up the blower was only putting out half of the force it should. Neither Jim or the mechanic had a solution. Once I got home I pulled the motor and found that it was not a Delco but a generic and there was still some debris in the system. Lori emailed me the invoice and I also found a $46 charge for an engine air filter which was never discussed nor relevant to what I contracted to have done. I sent this information to Lori asking for a follow-up call and have heard nothing. Apparently, I can no longer trust the people at Hal's.

1) The person at the counter is telling me that their TV doesn't work for last 6 years as they…read moredon't have money and but they can buy one if I can help them w my contribution. And he was telling me that with a bad attitude. 2) I had problem with my exhaust and they recommended to replace the whole exhaust as they cant bend a simple pipe and weld. their bill was for $4000.00 and I left that shop and got is fixed at regular exhaust shop for $250.00. The shop manager was a rip off. 3) The shop manager has tendency to look for other things wrong with your car. Watch out because they will scare you if you don't take their suggestion seriously

$300 for a diagnostic and told if I go through with it, the problem could be found in there and…read morethat would be it. Calls me back and says it cost $1400. OK fine but did you really need to charge me an extra 300 for a diagnostic. Called places afterwards they were charging 150 for the diagnostic always expensive here.

The horn in my 2014 Focus was not working, I called several local shops for repair estimates and…read morereceived either vague or extremely high quotes. John at American Auto repair gave a very reasonable estimate, The horn was repaired the same day and the price was even less than his original quote.!!! John was friendly and very helpful. I will definately return here for any future repairs!!!

Super impressed by the sound advice I received regarding my 2017 Impala. I feel like American Auto…read moreRepair suggested a low cost solution to an issue I had with my car. In addition, they provided advice on where to go (and where not to go) for transmission work.

Called David the owner for an appointment. Went to the shop at the arranged time. Unfortunately…read morethe mechanic had left two vehicles on the only two lifts. David apologized and cleared my check engine light and asked me to call back. In the meantime the check engine light came on again confirming I had a bad oxygen sensor. I had purchased my own parts and was ready for the installation. When David and I next talked he offered to come to my house pick up my car and take it back to the shop to fix the problem. David came to my house and repaired the car and brought it back. Wow what service! The price he charged me for the labor was very fair and lower than any other bids I had obtained. Despite the early appointment issue David more than made up for it with his kind offer. The car runs fine and David gave me the old parts verifying the replacement. I would definitely use this clinic again for any auto repair issues. Thank you David!!

I needed my rear brake pads and rotors replaced last minute before a road trip. Mark was able to…read moretake great care of me. He was very upfront and honest about the quoted cost. He did the job in a timely manner, and everything looked great at the end!

Bought two trailer tires this morning. Came back in the evening and only one was mounted so I had…read moreto wait 45 minutes for the other one. While installing them at home I discovered that one tire had 0 pressure and the other one had 20 pounds. Plus the tires were a year old (dated March 2025). A good reminder why I stopped using Bell Tire years ago. Nothing has changed.

Waiting room was not clean, although there was coffee and television. Came in to have my alignment…read morechecked as I had hit a chuckhole and the steering wheel was not centered. Waited less than 15 minutes and all was corrected with documentation. Included was a one year of free alignments. Price was reasonable.

Fast service! Great culture at front desk!…read more Free flat tire service if it's just a nail, so great value! Tire Prices are good and they always have deals. Location is so close to so many places that you can wait at - like the french bakery near by! I would avoid the Belle Tire across the street, the Walmart tire center or any Costco Tire center!

Okay, the same tire has been losing air. So I finally got a new wheel put on the tire. The tire…read moreis still losing air. I take it in there today because the low tire pressure light came on again.. SAUL pulls my car in the bay and said he's gonna check all four tires. He comes back and tells me, it's still the tire that got the new wheel on it. He does something and comes back. Saul tells me that the guy that put the wheel on forgot to pull the valve stem through the hole. I told him I don't wanna be on the other side of town messing around with my tires. So he took care of my tire that was losing air 2-3X/week and made sure all the other tires were in good shape and not losing air. I hope this is the end of the tire story. YAY, Saul!

My car had a failing water pump and I was lookin g everywhere to find someone to get it done and…read moreroyal auto got her up and running again less then 24 hrs changed out my light bulb and everything at a fair price and if you have newer model cars don't hesitate to bring it here had a 2017 Jeep gc and they took care of it and got it back up and running like new!!

I contacted Royal Auto to see if they could take on a larger job I needed done on my fusion. Mo was…read morehappy to help and got everything done in a timely manner. The shop kept me updated on my vehicle and after I picked it up, mo reached out a few days later making sure everything was going well. If that ain't great customer service I don't know what is. Highly recommend.

Knowledgeable far beyond the manual, thorough to the max. Brought my vehicle over 200 miles based…read moreon their past performance...and they continue to do right by their customers. Received a bum steer from a dealership. That won't happen again. Thanks Cook!

I took my car in thinking it was going to be an expensive repair, when they called and said it was…read morea much easier (& cheaper!) fix, I was shocked to say the least, but very grateful for their honesty!!