Started great with Lionel then it went downhill. Extra…read moresupports for carpeting installation were supposed to be included but they weren't even noted in work order. We went out and bought what they needed and it wasn't right. Our carpet installation wasn't ever completed for the HUGE price we paid. They never followed up and gave us a credit or anything Beware!!

"That part of the floor isn't supposed to be walked on" was the biggest BS I've ever heard from any…read morecompany I've ever delt with. I bought it from you. Your guys installed it. Why isn't it covered on this warranty you brag about. Warranty isn't worth the paper it's written on. Never deal with you again and will discourage any body else from choosing your company.

This is purely on customer service. We needed Flooring and…read morebathroom quotes - we found them at the JC Arts festival. They called within a week to schedule our appt. They arrived promptly and were very friendly. They spent quite a bit of time taking videos and measurements. We tried to get an estimate or ballpark of the cost but they could not give us any numbers. We then spent another 30-40 mins taking videos of my bathroom area, still couldn't give us a price range. We were supposed to hear back within the following days....and no follow up, no call, no estimate. Now I am curious whatever happened to all those videos taken during the hr they spent at our home.

Very pleased with Alpharetta location of FCI-- needed a 9 year old carpet stretched. Carpet had…read morevery little wear as it's in an unused area of the house, however 2x month vacuuming caused it to stretch and bump up here and there. Eric sent out Luis and Maurilio who did a great job. Very professional and very nice men. Also, very pleased with Eric's pricing. Will definitely use them again.

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them.

We had the Granite Garage Floors put ours in several years ago and have been very pleased …read more Recently we had them come out to do a cleaning . Three men came out and did a beautiful job and were very Easy to work with. I highly recommend!

After we researched vendors for a big garage upgrade at our Buckhead home, we couldn't be happier…read morewith our decision to choose Granite Garage Floors. We wanted to share our experience with them as they exceeded our expectations. What stood out most to us was their exceptional customer service from beginning to end. Communication was effortless throughout the entire process. And unlike a few other places that had high-pressure sales tactics, Granite Garage Floors put us at ease. They scheduled an in-home consultation where they thoroughly toured our garage, patiently explained various style options, and gave us time to make our own decisions. Their website was also helpful as it had several examples of different styles which helped us better visualize some of the choices we were debating. But as we discussed our preferences with the team, we were able to create a semi-custom style (a new decorative flake option) which we really appreciated. The team was also very transparent and we got clear communication from how to prep beforehand to how to maintain the floor afterwards. It was a two-day process with a highly professional team. They smoothed our entire garage floor first. Then they mixed all products on-site and applied the coating with great attention to detail. We were so excited to see how our garage was completely transformed. Perhaps the best testament to the quality is that our children now regularly ask us to park our cars outside so they can use the garage as their play area! We also wanted to mention that their pricing is competitive and they stand by their product with a lifetime warranty. For anyone considering an epoxy garage floor installation, we cannot recommend Granite Garage Floors highly enough.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Their response was relevant to my Job at hand…read more Their response was relevant to my Job at hand and they came back the next day and did the job as requested. Tony did a great job putting down the epoxy glaze on two areas. One area was the back porch and the other area was the front entrance walkway. Thanks

We used Yelp to find a flooring company to replace our LVT floor in the basement. Our old LVT floor…read morewas buckling and breaking apart. Peach Design responded quickly online and came the next day to give a quote in person. After agreeing to go with their company on Friday, they started the flooring the following Tuesday and finished it the next day (Wednesday). They communicated clearly, were responsive to our questions, and were very professional. The LVT they recommended was commercial grade which was much thicker and sturdier than what we previously had. The quote they gave was comparable to others but the reason we chose them was they noticed that there was a concern about our existing floor not being level which they planned to address during their install. Our new floors look and feel great! We would highly recommend Michael and his team!

Flooring. Removing old linoleum and carpet and replacing with LVT. They were great! Competitive…read morepricing. Good at communicating what is going on. Love the new floors! I would recommend.

I would highly recommend FLOOR COVERINGS INTERNATIONAL in Canton to anyone looking to install…read morecarpet or flooring. I contacted Toni Robinson, Manager, Customer Service about installing Laminate Flooring. Two days later Grerg Costello, Owner, Sales, came to my house and we reached a reasonable deal for installation. The Flooring was delivered. I was told the installers Danilo and jake would arrive at 8AM in the morning. At 8AM in the morning Toni Robinson arrived with the installers, she introduces everyone and answered any questions. The installers went to work immediately and only took a short lunch break and completed the job a 6PM. (10 hours). They were very respectful and did a professional job of installation and did an amazing job cleaning up. Outstanding Customer Service Reasonable Price Professional Installation Definitely a FIVE Star Operation

Did a great job of putting luxury vinyl plank flooring . They fixed some rotted wood. Work was…read moreneatly done, cleaned up after themselves. Showed up on time and professional, I would hire them again!

Amazing to work with W&J Flooring! Very responsive and my floors look fantastic! Great prices and…read moreselection!Highly recommend if you need new flooring!

We made the best decision ever to work with Select Floors! They did a very big job for us. They…read moreremoved all our carpet upstairs and pulled up the old engineered glued wood downstairs to install luxury vinyl planks (CORETec Pro Plus Enhanced Planks Edinburgh Oak) throughout the whole house. In addition, (and most impressive), they installed hardwood stairs and landings and were able to match the stain to the vinyl floors perfectly! It all came out better than I ever expected. The job was done as promised and on time and the whole team was friendly and efficient at ensuring we were happy. George was amazing at helping with product selection. Joyce's level of communication and friendliness was top notch. Last but definitely not least, Marcus was incredible working on site each day making sure everything was perfect. His skills staining the steps to match the floor deserve its own 10 star review. Anyone who is nervous about a big job like this should feel at ease with Select Floors.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

I am a big stickler for quality workmanship, products, and service. I have worked in the…read moreresidential, building, and construction industry, so I know what to look for in my own installations. Plus, I was in the military, so I comb over everything with a fine-toothed comb. Unlike many people, I am more about quality over cost. I'd rather pay more for a top quality installation than to pay less and leave it to chance and risk a poor job. Daniel's Floors is quite impressive! I received both top quality workmanship and service AND competitive pricing. I had never heard of them prior to this project. They replaced our carpet with hardwood in our master bedroom and walk-in closet, upper level landing/foyer to include linen closet, and upper level sitting room with walk-in closet. The flooring came out darker than expected, but they stripped it down and re-stained it to our liking at no additional charge. The sitting room previously mentioned was not in the original quote, but we had around 120 - 140 sq. ft. of hardwood remaining. Originally, they gave us the option to keep the hardwood or return it for a stocking fee. The next day, they surprised us when they said that they would install the remaining hardwood in an area of our choice . . . . also at no additional charge. If the installers were upset about all of this additional work, I could not tell it. They remained professional, courteous, and pleasant beginning to end. They were so great that I felt bad about the additional work. I didn't even want them to do any of this on the house, but they insisted. The quality of the installation 10/10. The quality of the hardwood 10/10. The quality of the service 10/10. OVERALL 15/10!!! We will definitely use them in the future when we replace the carpet in the upper level bedrooms and when it comes time for re-finishing or if any repairs/maintenance arise.

did a great job on our floors . Timely and helpful customer service, amazing install crewread more