outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

Customer service was superior. Staff were very knowledgeable and checked everything with care! Will…read morerecommend to anyone to go there for exceptional service.

I arrived here at 12:12pm on a Friday afternoon. Gabe greeted me and offered a bottle of water. He…read morechecked under the hood and let me know they would be with me shortly. All 3 bays had a car in them. I was the next person in the 3rd bay. Prior to arriving, I called around for prices and I actually got a 25 off coupon from the agent I spoke to. Once there, I saw they have 15% off for ride share drivers and 25% for military and veterans. When I called, I was told for full synthetic it was $85. There, I saw they didn't even have an $85 option, only a $90 option. Apparently, my car takes advanced full synthetic which was $107 plus tax.. i was annoyed that I had to spend more than anticipated as I was calling around to different places. It was $90 after the coupon. I was done by 12:40pm. They didn't push me to buy extra stuff such as windshield wipers; only asked once. Overall, decent experience. My only issue was the price discrepancy.

Stopped in to get my wife's car inspected a few weeks ago. We were in the area and it was the only…read moreplace that offered inspections on a Sunday, which made things convenient. We arrived just after brunch, so still early. No wait, pulled up, they took the keys, we waited for about 10 minute and were on our way. They did offer a list of recommended maintenance needs, but we're not overly pushy on the up sales. The waiting area was fine, clean, a bit small, but offered bottled water for guests while they wait. I'd return to this spot in the future if in the area and needing an inspection or other car work.

So glad they were open on a Sunday! Was able to get my car inspection done in under 20 mins…read more Friendly and helpful with a small waiting room and complimentary water bottles.

I drove up to this place and waited in my car for 15 minutes as I watched guys talking and…read moreotherwise not working on cars. I finally got out of my car after that, asking when they would get to my car. The answer was another 15 minutes. The AC was broken inside. Not an awesome place to hang and not a good place to get your oil changed.

They take advantage of women. Said they changed my oil. Took it to another mechanic and he said…read morethey didn't change it. Please don't go there.

Fast service, automotive knowledge excellent, prices are very reasonable. You will be glad you…read morepicked Tommy and team to take care of your car.

Needed my A/C Fix. Found the problem and was able to fix it with a reasonable price. Excellent…read moreService! And quick..

Pretty fair and fast service here. Went here for an inspection and was in and out in 15 minutes…read more They offer oil changes as well and always fully staffed and ready to work.

I didn't realize my tags were expiring next week so I needed to quickly get an inspection. My…read moresister told me about Strickland Brothers so i decided to drive by on a Saturday morning. So glad I did! The service was quick. I was in and out in less than 20 min. Both employees were helpful and friendly. I will use them again for an inspection next year.

Great prices, quality service, and fantastic customer care every time. They offer military and…read moreteacher discounts, which is a huge plus. Reliable, professional, and always a smooth experience. Highly recommend!

Nice, quick and easy. Great customer service was great and I was able to use a coupon for $25 off…read moremy bill. This store does not do state vehicle inspections here.

A-1 from day 1. Contacted them to get a diagnosis on my vehicle due to someone else's negligence…read more Gave me a very detailed diagnosis and a very reasonable quote. Even got an oil change along with it. I was very impressed. Treated my vehicle as if it was their own. I definitely appreciated that. Will definitely be reaching out for more services.

Horrible experience. Do not recommend. My boyfriend and I called around searching for a black owned…read morebusiness for my car to be serviced. We needed to get my window regulator replaced before the snow storm to Greensboro 1/30. I was originally quoted on my invoice $130-150 or so for them to fix my window regulator and was told my diagnostic would be free. Mind you, we stated that the window motor was completely fine. After paying $70 deposit, my appointment was 1/30 at 4:00pm. The mechanic, which I believe is his partner, showed up late after having to be called. No contact on their end stating they are running behind. Once he arrived LATE, he arrived with the incorrect part. He purchased a motor and not a window regulator. Then proceeded to check the motor asked if I wanted it changed and I stated, no I don't because mine is working fine, I only need my regulator replaced. He proceeds to open up my drivers door panel to check and as I stated before, the window regulator broken and motor still intact. After consulting with his partner, they tell me that it's going to be more money than original quote and that it could be fixed same day or the next day in the morning. Again, my window is stuck open and it's supposed to snow in Greensboro starting that night. So I opted to get my window fixed the same day and sent $80 as an additional fee they said we have to pay. He said he will be back by 6:00p, with the correct part. I waited and waited. No call again. By 6:40p, my boyfriend calls and asks what's going on, he says that he can come the next day and some other stuff about me needing an oil change. Let's not forget, I said I got that done the day before, so we kindly asked for a refund. He says that he would keep $50 of the $150 because he ran diagnostic, which again was not needed and was offered by him for free. He stated because we didnt get the service , it isn't free and added $25 more because his mechanic drove to us. Refund was supposed to take 3 business days and after those 3 days, I waited an extra day to call and ask about said refund. No answer but was sent various text but not my money. Another call was made and finally got in contact with them and got an notification of a refund but it was later canceled. I have not received any of my money or communication regarding the unprofessional service experience. Would never recommend this "business".