Close by. No need to go to Bakersfield. Clean facility. Registration is quick. Phlebotomist is…read moreknowledgeable and gentle as possible.

Rosie took my blood, I hate needles and I hate getting my blood taken. She did a great job and put…read moreme at ease. It was just a light pinch

Very informational when questions were asked. Also communication is kept even after the visit to…read moreassure lab results were recieved

Amazing service !! Very friendly - on time! Thank you very…read moremuch !!! I have have gone through many mobile labs but never like Seaa Mobile Lab ! Sophia is great at what she does .

Needed to make a trip downtown to Quest Imaging, I got right in with no appointment for a EKG and…read morebloodwork. It was 11:15 I was greeted as i entered comfortable small waiting awith TV Called back by William who drew my blood in a clean draw station no pain he was smooth. I then went down the hall where Christeen greeted me, she set me up for my EKG , very friendly and professional. were done in 10 minutes I was only at Quest 20 minutes before I was headed back to my car. Thank you Quest

Fantastic experience. Quest Imagine has hours past those that are posted and while it may not…read morealways be the case, it was for me. And boy did I appreciate that. Not having to take off work for a scan was a real treat. When I arrived after 5pm it was empty sans one employee who checked me in. There was little to no wait for my appointment and I was in and out in less than an hour. Highly recommend Quest Imaging at the downtown location on Chester.

The lady with the braids is the worst phlebotomist I've ever had. She didn't warn me she was about…read moreto stick me and then she JAMMED it into my vein and didn't do it right she had to move it around to find it. I've never had my arm soo sore after a blood draw this is crazy. I'll never go back to this location it hurt so bad she shouldn't be trusted with a needle that's very scary.

It just depends on who is working that day. My last visit I got a very nice phlebotomist young girl…read moresuper helpful with the check in process (even though that was not her job). She did great. The time before I got a male doing my blood work and he was not friendly at all and left my vain with a big raised spot ( looked like maybe a bubble?? Don't know right on my vain) it took months to go down. People at front desk not very helpful at all. Unfortunately not many other places to go in Bakersfield for Lab Work.

Literally the worst; par for the course for Quest Diagnostics. I make an appointment days in…read moreadvance and call my doctor's office to get the lab order sent over. I show up early, even in fog. I digitally check in, while walking to the waiting room from the parking lot. I get the text "you will be called soon, head to the waiting area" - Fantastic! I'm already in the waiting area. I proceed to wait for 20 minutes, my name is never called. Finally, because there is zero reception, that person has been replaced by an iPad. Sad but true. I ask the next employee who opens the door. She says, we already called you. I tell her that I have been there since checking in. She says "Well, I don't know what to tell you." and then says I can keep waiting until they can call me. I had another appointment and had to leave. This is the second time I tried to use Quest Diagnostic and had a similar experience. And the attitude is just the cherry on top. It's blood testing, not rocket science, and they just can't get it right. Oh and if you think they have a phone number or any type of way to hear from you as a customer. Forget it. They don't.

Wait for hours then they tell you that they are closing And can't help you. Crazy. everyone looks…read morelike they could care less about patient care and helping the elderly. DO NOT COME TO THIS PLACE

I'm surprised to see this location has such a low rating. I've been twice and each time the fro t…read moredesk ladies as well as the techs have been super kind and the service was quick. I never felt rushed or like I was just another body. They took time to verify, ask appropriate questions and explain the steps of each procedure. The waiting area is spacious, clean and comfortable.

The scheduling department is horrible. For over three weeks I have been trying to schedule an MRI…read more They have a "protocol" which defies common sense and no one has the authority to make decisions. Terrible, terrible experience. They are useless.

I have been here a few times now for X-rays for myself and for my kids and from my understanding…read moreit's linked to Mohawk Medical Group. Some days they send us here and sometimes they send us out, so really not sure how they are linked. Each time I have visited, it's always been a gentleman that has done our X-rays and every time he has saw any of us, he was very pleasant and professional. Service is always quick and once everything is done, we usually walk back over to Mohawk Medical Group and they already have our information. This place is located in the same area as Mohawk Medical Group, but it's a building over. I have never saw their lobby busy and the wait time before being called back has never been more than 20min. The building is clean and the staff is pleasant. I would definitely love to come back if they send us here for X-rays.

Came this morning with my wife and daughter for symptoms of cough and fever. They checked us in…read morefast and before I knew it I was in a room. The staff here were GREAT! The Nurse Practitioner I saw explained everything very thoroughly to me and was a huge help. The nursing staff and staff who gave me an injection were also very nice and very helpful. I would definitely be coming back here again for treatment.

very friendly staff and was quick with seeing me. i didn't give full stars since the prescription…read moretook very long to be sent, but overall i would go again.

Professionalism & Courtesy are UNKNOWN at Westpac Labs. Their clerical process is ancient &…read moreredundant, even when an appointment is made. ( I.e. Sorry, but we can't verify that you even HAVE an appointment) Wait times are long & unacceptable. The whole process makes me concerned with how accurate test results may be. It seems like they grew too big, too fast. The actual lab 'draw staff' are polite, but initial impressions are EVERYTHING! They really need to work on making the Customer 'feel' important, and the reason they exist as a business. Otherwise, there ARE other labs for a patient to choose from.

I wish I could post the angry mob of customers at this place. That would be all that's needed for…read morethis review. They have an appointment system online, but like most medical facilities - even if you have an appointment expect a wait. There is a check-in kiosk that nobody seems to know how to use (even the workers). [pro tip: select gender when checking in or the check-in won't complete]. Staff was fine once getting lab work done.