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    Quest Diagnostics

    2.8 (8 reviews)
    Open • 7:30 am - 3:30 pm

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Never adequately staffed. Saturday mornings should have 3 or more people to address the volume of the day.

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    3 years ago

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    4 years ago

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    New Century Imaging - Lobby

    New Century Imaging

    3.1(58 reviews)
    1.9 mi

    I've gone to New Century Imaging in Oradell on multiple occasions for various tests for about 10…read moreyears and they are phenomenal. From scheduling, to pre-registering, wait time to be seen, the actual test, the staff's professionalism, and everything in between. I 100% recommend this facility for all of your imaging needs. The availability to book very soon is a very important factor to me and on multiple occasions I've been able to get in next day. I had the pleasure recently to have Amy as my ultrasound tech 2x and she is absolutely wonderful. Her professionalism and personality put me completely at ease.

    The problem was the very first person we met. Friday morning, 9/18, the front desk behind the…read moreplexiglass. I won't name her. Polite questions were answered as if we were bothering her. No eye contact, then straight back to her phone. When we were told to return the iPad the corner where we received it was busy so we went back to the first person. She was on her phone again. She looked up and said, "Yes?" Not "How can I help you?" Just "Yes?" Think about why people come to a place like this. Nobody is here on a good day. People walk in nervous, sometimes scared, waiting on answers that can change their lives. The first face they see sets the tone for everything that follows. A little warmth at that desk costs nothing, and it means everything to someone who is holding it together for the person they love. The clinical team deserves 5 stars. The cleanliness and equipment is 5/5. The first impression brings it to a 1 so I hope management reads this, because the rest of the staff deserves a front desk that matches the care they give.

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    New Century Imaging
    New Century Imaging
    New Century Imaging

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    AFC Urgent Care Hillsdale

    AFC Urgent Care Hillsdale

    1.7(52 reviews)
    1.7 mi

    Made 12 noon appt, arrived on time to an empty waiting room after filling out all pw online in…read moreadvance. The woman behind the counter was on her cell phone and after first ignoring me, motioned for me to check myself in on my cell phone. I sat down and waited. 10 minutes later, she called me up to the window and asked for my id, insurance etc. I told her that this was what I had wanted to make sure she had during the 10 minutes she had spent ignoring me. By this time, a few more people had arrived and she smiled at them over my head asking if she could help them etc. I told her that was what I had been expecting from her when I arrived and reminded her I had a 12 noon appt. She said that "there are no appointments" and that I would not be seen at a specific time and that they were "late". I told her she was rude and asked to speak to the supervisor. She told me she was the owner. And this is how she treats her customers!!!! Jennifer Castellano should not own anything. She runs a horrible facility and I intend to file complaints with all possible agencies. I left and drove to another UC at which I was greeted and seen immediately. Skip this Hillsdale facility-the owner is inept at running it.

    These people are the actual worst. I have the flu, atleast I think I do. I scheduled a…read moretelemedicine. Saw I did not get a link in my email. I call the office immediately and let them know I did not get a link for my telemedicine in my email. I gave them my name, DOB etc. The lady on the phone confirmed my TELEMEDICINE. My appointment time passes, no call. So I call back and the lady on the phone says I had an in person visit and they do not do telemedicine for the flu. I let them know that they should of told me that when I called, instead they have the nerve to put the blame on ME, the patient saying that I should have known that. No, I do not work there, I am the patient and when you looked up my appointment you should of been thorough enough to see that I scheduled a telemedicine and you should of informed me then. I am so sick I am unable to drive so I would of found somewhere else that does telemedicine elsewhere as my sister did it when she had the flu. I'm a pharmaceutical rep, meaning I'm in doctors offices all the time and this is not ever the kind of treatment I have heard given on the phone to patients who are sick nonetheless. Mistakes happen, but own up to it, and don't blame your patients when they are given false information by staff! These people should be ashamed of themselves their treatment of patients is DISGUSTING

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    AFC Urgent Care Hillsdale
    AFC Urgent Care Hillsdale
    AFC Urgent Care Hillsdale

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    Quest Diagnostics - laboratorytesting - Updated October 2026

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