The reviews are correct. Very bad customer service. You are just a number to them . There is no…read moreone you can speak with. Go to the machine and do paperwork check in yourself. If you have a question good luck. They are generally rude and just don't give a F. Even when you try to be polite they treat you like crap. To all the young people reading this review , there was a time not long ago before all this automation don't exist . You could actually interact with a human. And you were treated with respect and your business was appreciated. Now you could die in the waiting room from old age waiting and they could care less. If you are a walk in there is no way how long you might wait. You might sit there 5 hrs and then have them say they can't see you . I can understand they are busy but they should be able to tell you your wasting your time and to go home. I miss the good old days when a person would answer the phone or greet you and help you. Now ... your an inconvenience to them . Talk to the machine. Unbelievable

My husband and walked in before 7:30 AM without an appointment hoping to be seen within a short…read moretime. I was called in first after waiting about 10 minutes - a very good thing! We continued to wait another 15 minutes when one of the female technicians came to the waiting room and told us very rudely that they cannot take "walk-ins" they are short staffed and that he has to make an appointment to be seen. We understand the inability to see walk-ins but the rudeness was totally unnecessary.

I went to the Quest at 999 Silver Lane in Trumbull, CT, and could not have had a better experience…read more The office was clean, check-in was seamless and the phlebotomist was professional and competent. When it comes to blood work, I am a very anxious patient. She was able to keep me calm and focused, and did a wonderful job. THANK YOU.

I think the key with any of these places is the parking and people. And all it takes is a backup of…read moreclients to clog the arteries of such places. Been there a few times since my doctor is in the building, so its convenient. Never had a problem there, have not seen a backup, and if the impersonal keypad is daunting, there is usually someone there to assist. Wish they would have a flipper so clients can turn off the TV. This is not a sports bar. Woman on staff was helpful and efficient. Parking is free and EZ. And hours are not as tight as some other Quest labs. But you would think that after they punctured me and put a hole in my arm, and took my blood in vials, I would at least get a candy bar.

I normally do my lab work early in the morning to try to avoid any long wait times. I stopped in at…read moreabout 6:00AM and essentially was in and out in about 15-20 minutes. The signing in process is easy, they have a tablet where you input your information and it accurately tracks the time you have to wait to be called. The waiting area had plenty of seats for you to wait but as a result of Covid now they have about 4-5 chairs which are socially distanced. The staff is quick and very nice as they are drawing your blood which is good because I don't really like needles.

I hate getting my blood drawn so much. I get sweaty, hot and shake like a chihuahua lol but…read moreshoutout to Emelie/Emily for helping me get through it with her calming and easy going vibe!There was so much to be drawn and I was so nervous but she was super gentle, quick, incredibly nice and talked me through it all with no pain or bruising! I was in and out under 15 minutes even during covid. She deserves ALL the recognition cause she's truly the best out there!!! Thank you so much again to Emelie/Emily for turning a dreadful experience into such a positive one, going to always ask for you from now on :)

Stephanie was so amazing! She was patient, kind, and a true professional! She made sure to…read morepatiently explain all of the instructions understanding that I was very sick and was having trouble. I highly recommend Labcorp at Walgreens on Bridgeport Ave!!

Lakisha is an angel, so friendly and professional. Or first time here from out of state. Made…read moreeverything so seamless transferring or info. Thank u. Cathy

Griffin open MRI department drop the ball dealing with me first thing scheduling was all off. They…read moretold me one day when I got there. It was supposed to be a different date so I left. I was chased up in the parking lot, to say they can fit me in .let you know why I am complaining I have Anxiety and claustrophobic so I cannot just go here safely. I was under medication left the property because I wasn't feeling good about coming back.called me back an hour later I really wanted this MRI done, when I should've never went because the medication that I was on wore off, the staff was very confused and when they got me there, they was in a big rush to get me in and out no compassion on what I was going through do not recommend this for anyone who has claustrophobic or anxiety and small places

I had a Cat Scan taken at this facility on January 3, 2025 and as of today (1/9/25) have been…read morewaiting for a week to get the results. My doctor has called twice and yet he can't get results. I had heard from others that delays of this type, and worst, are the norm at this facility. Totally unacceptable.

Worst, coldest, dreary, uncomfortable waiting room. Like something out of a nightmare. Cold &…read moreinhuman. No human contact No receptionist, Just a screen. No one to answer Basic questions & a very locked door. A tv thats loud and repeat looping same information over & over. No color just all a non discript graige. All hard cold surfaces. Blood drawal brief. When I told the technician the results needed to go to 2 of my doctors she began to argue with me. Not a great experience.

No customer service at all. Wait to drop off a sample is almost 2 hours. I'd rather forgo medical…read morecare. This place is absolutely inefficient.

I was worried about this Bridgeport quest diagnostics location b/c of previous bad experiences in…read moreBridgeport. I was taken care of by the staff. I had bloodwork done & the woman got it done on her 1st try. My veins are nonexistent, so I was impressed. Def will be back if I need bloodwork again.

I made an online appointment. I was in and out quickly. The woman that drew my blood was friendly…read moreand gentle. It was an efficient visit. I didn't see a parking lot, just street parking.

Alyssa is so patient and knowledgeable…read more Takes time to review all questions and offer advice.

From the owner: Pure Skin Med Spa is focused on helping clients meet their appearance goals through a variety of…read moreskin care and Med Spa services.