I went to the Quest at 999 Silver Lane in Trumbull, CT, and could not have had a better experience…read more The office was clean, check-in was seamless and the phlebotomist was professional and competent. When it comes to blood work, I am a very anxious patient. She was able to keep me calm and focused, and did a wonderful job. THANK YOU.

I think the key with any of these places is the parking and people. And all it takes is a backup of…read moreclients to clog the arteries of such places. Been there a few times since my doctor is in the building, so its convenient. Never had a problem there, have not seen a backup, and if the impersonal keypad is daunting, there is usually someone there to assist. Wish they would have a flipper so clients can turn off the TV. This is not a sports bar. Woman on staff was helpful and efficient. Parking is free and EZ. And hours are not as tight as some other Quest labs. But you would think that after they punctured me and put a hole in my arm, and took my blood in vials, I would at least get a candy bar.

I normally do my lab work early in the morning to try to avoid any long wait times. I stopped in at…read moreabout 6:00AM and essentially was in and out in about 15-20 minutes. The signing in process is easy, they have a tablet where you input your information and it accurately tracks the time you have to wait to be called. The waiting area had plenty of seats for you to wait but as a result of Covid now they have about 4-5 chairs which are socially distanced. The staff is quick and very nice as they are drawing your blood which is good because I don't really like needles.

I hate getting my blood drawn so much. I get sweaty, hot and shake like a chihuahua lol but…read moreshoutout to Emelie/Emily for helping me get through it with her calming and easy going vibe!There was so much to be drawn and I was so nervous but she was super gentle, quick, incredibly nice and talked me through it all with no pain or bruising! I was in and out under 15 minutes even during covid. She deserves ALL the recognition cause she's truly the best out there!!! Thank you so much again to Emelie/Emily for turning a dreadful experience into such a positive one, going to always ask for you from now on :)

Stephanie was so amazing! She was patient, kind, and a true professional! She made sure to…read morepatiently explain all of the instructions understanding that I was very sick and was having trouble. I highly recommend Labcorp at Walgreens on Bridgeport Ave!!

Lakisha is an angel, so friendly and professional. Or first time here from out of state. Made…read moreeverything so seamless transferring or info. Thank u. Cathy

Griffin open MRI department drop the ball dealing with me first thing scheduling was all off. They…read moretold me one day when I got there. It was supposed to be a different date so I left. I was chased up in the parking lot, to say they can fit me in .let you know why I am complaining I have Anxiety and claustrophobic so I cannot just go here safely. I was under medication left the property because I wasn't feeling good about coming back.called me back an hour later I really wanted this MRI done, when I should've never went because the medication that I was on wore off, the staff was very confused and when they got me there, they was in a big rush to get me in and out no compassion on what I was going through do not recommend this for anyone who has claustrophobic or anxiety and small places

I had a Cat Scan taken at this facility on January 3, 2025 and as of today (1/9/25) have been…read morewaiting for a week to get the results. My doctor has called twice and yet he can't get results. I had heard from others that delays of this type, and worst, are the norm at this facility. Totally unacceptable.

Who gives five stars for an appointment to get blood drawn? It sounds crazy, especially coming from…read moreme, the person who's so deeply terrified of doctors that it took a full 8 years to elapse before it seemed reasonable to schedule a routine checkup. So, here am I, in need of blood work and dreading the date like it was my own funeral. While it did take 30 minutes for me to be seen, I was so utterly paralyzed with fear that I could have probably sat for half a day without noticing. I warned my phlebotomist right away that I wasn't going to be an easy case, but she was wholly unperturbed. Down the hall we went, to a room with a reclining chair to catch me in case I should faint, although I'm relieved to report that it was ultimately unnecessary. It took only one jab, and it didn't even bruise, days later- A small miracle since my skin is whiter than a sheet of computer paper. The technician even went out to reassure my escort that I was taking so long because I had died, but because I was using the bathroom afterwards. I deeply regret not getting her name; I'm so grateful for her skill and geniune kindness.

I am bummed because I have been a loyal patient of this location for years. The technician I…read moreusually have is efficient, kind and smooth. Today, I had a technical error take place and my appt was removed. I explained to another tech I had checked in by phone from home in time- that I added myself to the waitlist after the cut off because the screen did not have my name. Other patients and I are blown away they would not just take me and make a one time exception- and instead they kept pushing back, "called a supervisor" and said I had to wait. Horrible customer service- a smart place would have just helped me considering my long time history. I get not wanting people to abuse the system, this was a unique situation. I will be going to the Black Rock location (with much higher ratings) moving forward!

I was worried about this Bridgeport quest diagnostics location b/c of previous bad experiences in…read moreBridgeport. I was taken care of by the staff. I had bloodwork done & the woman got it done on her 1st try. My veins are nonexistent, so I was impressed. Def will be back if I need bloodwork again.

There were other patients urine and blood left in the room while my young child sister got her…read moreblood drawn. The top to the urine sample was not even fully shut. Disgusting and unsanitary.