Been waiting 45 minutes for a scheduled appointment as receptionist (and apparently only person…read morehere) has spent 35 minutes trying to check one person in.

The facility itself gets 3 1/2 stars. Friendly staff, but the building and office itself look…read moreincredibly incredibly run-down and ill-maintained. Fast turnaround on e-results to the doctor, however... Results were later mailed to me at my workplace in a gigantic white and multi-colored envelope plastered with the Labcorp logo and a huge "IMPORTANT CONFIDENTIAL *RUSH* MEDICAL INFORMATION ENCLOSED" graphic... Gotta say: THAT I don't appreciate. For a facility that should be aware of information sensitivity, discretion, and confidentiality, that is unacceptable. Mail passes through many hands including employers and managers before it gets to me, and I'd appreciate a little more subtlety. My tests were fairly run of the mill, but for the sake of everyone, please use a less-conspicuous envelope and plain text for potentially sensitive medical results.

Ugh. Before they were affiliated with Walgreens, their phlebotomists were so nice, gentle,…read morecompetent. Took my son in March. Only one person working, took 45 minutes before we were called back. Phlebotomist left the doctors' orders for previous 2 patients on the counter for all to see...major HIPAA violation! We had orders from 2 doctors and she didn't know how to mark which doctor got which results. Results were not sent to either doctor, so after 2 weeks I had each office call LabCorp for the results. Both doctors were confused why results for tests they didn't order were sent to them. Will NOT go back.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Today, I had my blood drawn by Shannon at Labcorp inside Walgreens Elyria. I arrived and checked in…read moreon the machine. Within a few minutes, I was called back and the blood was collected....so easy and quick. Shannon the phlebotomist was cordial and professional. Highly recommend this labcorp location. It is very easy to make an appointment online.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Strange going to a drug store to have the blood tests that your doctor ordered done, isn't it?…read more Well don't fret, this Labcorp facility, which was clearly installed as an after thought, is a little downtrodden, but the people inside, the people who matter, are competent, efficient, and they don't hurt you! They take care of you and are glad to answer your questions. Granted, the high tech automated check in system is confusing and changes often, but that's not the fault of the phlebotomists. Somehow "corporate" can't get a lot of things right (more than the check-in kiosks). Something "corporate" does get right: your doctors typically have your results back in 3 days! If I had enough, thumbs I'd give this LabCorp a 10 thumbs up. But my thumb count is just two. Still, they deserve a 10. (subtract one for "corporate's" unwillingness to spend a buck on the patient experience.) I'll stop now because by adding and subtracting all those thumbs, I'm confusing myself.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I received an order for my doctor to get lab work and went down to this lab on that day. The line…read morewas so long that I decided to book an appointment online. The earliest appointment I could get was in a week. So here I am, having booked a 9:15 appointment online, sitting in my car at 9:40, still waiting for them to call me in. The waiting room is crowded and there's a line out the door. What's the point in booking online if they can't honor the appointment in a reasonable time frame?

I have been going to this labcorp office for about 8 years now, covering years of chronic Lyme care…read moreand a bout with stage 3 cancer. Always a pleasant, professional, supportive experience with Cliff and other staff. I am really thankful for this service and the workers there.

I had an appointment at 9 am got here at 8:39 am . There's only one person in here working …read more That's not ok they should be staffed properly. There were drug test walk ins taken before me . There were regular walk ins taken before me . That's not ok . Your policy states appointments first ?!

I had an appt at 10am. I arrived at 9:50 and checked in on my phone like it said I could do. I…read morewaited in my car until 10:40 and then decided to go inside because it was taking so long. I signed the sheet and I was one of the only people with appointments. The lady was paying no attention to appointments and just took the walk ins who signed the sheet before me since i was in my car. It wasn't until about 12:15 till I was seen. I spent 2 and a half hours at this office and I would 100% not recommend going here to anyone.

go to the lab site directly, this company is a scam and have the worst customer experience ever…read more I have called to refund and they lied to me and never refund the charge.

I used this company once with no problem. The second time around it's been over two weeks with no…read moretest results. The man from customer service told me they "don't promise test results ". What a shame. Save your money and time and DON'T USE THIS COMPANY.

The man here who helped me was fantastic. He did everything through the blood draw process my…read morepaperwork and entered everything into the computer. He had no help and it took him a while but he did a great job!

Watch the nasty ladies working at these labcorp dumps. The old one working at 5881 SOM Center in…read moreWilloughby, Ohio, is a real witch. Went there at end of May for a test, she asked for photo ID, so I held it out so she could either take it or look at it, she did neither. She asked, do you have a problem with that, then said you can go get testing done someplace else. Now just because I may have looked like I had 2nd thoughts about her handling my ID with infected gloves on, she has to turn into a witch, and send me out. They expect you the customer, to do their office work, filling out your own stuff on a tablet, then act like they are working themselves to death OR act like gods of some kind, because you say or do some little thing, they deem wrong, just kick us out to the curb. Labcorp is being greedy, not hiring check-in people, with all the people looking for work, but they won't hire them. They're just out for profits. Check out the sign ( Below ) outside the door, says testing on your terms. Well my terms are they do their own jobs, like office work, by signing in people, the old fashion way, typing, NOT one tap scanning of an ID card...And Not treating people coming for testing, like they are dirt !

4/30/2026 Had an A1C drawn for my pre-diabetes. I get this every 6 months on Medicare no problem at…read moreany other lab. This lab billed with a CPT code 83036. It needed to be billed with the IC10 code R73.03 which was on the lab order. Medicare denied the claim. What a run around to try and get this covered. I knew something was wrong when the lab person wanted me to sign that I would pay if it was not paid by Medicare. I told her that this lab has always been covered. Now, Medicare needs documentation of medical necessity all because of a wrong code by the lab tech. It was clearly on the lab order. I have never had these mistakes at Quest. My advice: Please do not go here. I wish I could give zero stars.

I had to get blood drawn at this location and let me just say, Nicole was amazing! She is very…read morepersonable, friendly and comforting. I was nervous and anxious about the procedure but she calmed me down and reassured me that it was going to be ok! Really went above and beyond. Highly recommend this location!