They don't rotate lunches for some reason, so prepare for a wait if you show up between noon and…read moreone. Fasted all morning & am not feeling well to begin with, this isn't really a great thing to do to patients. You absolutely should have a break and not be disturbed during it, but all the staff members at once? That's ridiculous.

I've been going to Lab Care Plus for nearly three years.The check-in people are always vary cold…read moreand rude.The techs are fine and that's all I can say good about the place.I checked into the place on One park Place in Akron,Ohio.After check-in I was told,with a smart butt attitude,that I had a half hour wait.I told her I would walk down the hall to get a hot chocolate and she just asked rudely if I was supposed to be fasting and I wasn't.I was gone exactly twelve minutes and took my seat in the waiting room.After nearly an hour I asked the woman if she forgot about me and she said,in a very rude voice,that I didn't check in after getting my hot chocolate.I was already checked in and she knew I was going to get a hot chocolate.I told her I was going to make a complaint about her and she said" I Don't Care" and told me to have a nice day.This is a partner of Summa Health Systems and I can't believe they continue using them.

this is NOT in or near hospital as the website implies it is further down the road next to a…read moreFamily Dollar store. very confusing if you follow what they tell you in search for this place. hopefully this saves someone else the aggravation I had.

Went there to get bloodwork on Saturday since they were only open until 12:00, I arrived around…read more11:00. The lady working told me it was appointment only and the last appointment was at 11:40. Just needed a routine blood panel done so I can continue the current medication I'm on, but I will have to come back a week later now to do so. I went to book an appointment right after I was turned away and there is not even a website to do so. Overall pretty frustrating

On my 4th trip for bloidwork I arrived at 7 as a walk in. I knew I would be back later. I scheduled…read morefor 7:30. Showed up 8:20. At 8:40 when I inquired was told my 8:30 was taken. Phlebotomist was snotty. Prior trips arrived at 7 to schedule appt. Started to register was told by receptionist that the sign was there for acreadon, we don't open until 7. It was now 7:20. Told me not to register it would screw up whole system. Wait a minute, am I the one that didn't come to work on time? Never again at this location. ​

I will not return to this location nor recommend it based on our experience. The representative who…read moreidentified herself as Teresa Fisher was unprofessional and confrontational. Upon entering the lobby we started using the self check-in, Teresa Fisher yelled at my pregnant wife, "What are you doing?" rather than calmly stating that the office had closed 5 or 10 minutes earlier. The door was unlocked, and there was no signage indicating the location was closed. The apparent process is self check-in, which is exactly what we were doing. We immediately exited the lobby once informed. As we left, the representative slammed the door behind us. When I requested a business card to report the incident, she questioned why I wanted it and then provided the name Teresa Fisher before walking away. We ultimately went to another location where my wife received the medical services her doctor had ordered. I strongly recommend that management ensure doors are locked or clearly marked when closed to avoid confusion. Additionally, staff training in basic customer service and professionalism is needed. No customer especially a pregnant patient should be spoken to in this manner.

horrible. Disorganized, rude staff, complete lack of diligence. Avoid at all costs. Avoid…read morestreetsboro location at all costs, you'll thank me later

First day I went I walked in to this little room and there were 27 people waiting. I counted,…read moreturned around and walked back out. Came home made an appointment for the next day. In and out. The technician that drew my blood was rough, rude and unfriendly. I have one heck of a bruise and I never do. I need to find somewhere else to go because I don't want to return here.

The staff is upbeat, personable and professional. The facility is meticulously clean, comfortable…read moreand welcoming. Each "pod" has a nice comfy chair for the patient, and extra chair for your support person, flat screen TV and a beautiful park setting view. My nurse, Mary, is a breath of fresh air. She makes me feel right at home. The infusion process is quick but not rushed or hectic. I never feel like a number. A beautiful, warm and upbeat experience throughout. So glad I found this gem and will be coming here from now on.

This location has always been you can rely on for a pleasant experience. Very centrally located and…read moreeasy to find. Staff is always helpful and friendly. I would definitely recommend making an appointment ahead of time rather than rolling the dice on a walk-in appointment.

I have been coming here for years! I cant say enough about the professionalism and care that is…read moreALWAYS shown me. Actually my whole family comes here. This is the only Lab i will come too because of the customer service! I want to thank.them for always helping me with great kindness and professionalism. They really care abiut their customers! I eould highly recommend this facility to others!