I was taken to Akron City from Barberton, directly to the catheter lab on Saturday night after a…read moreheart attack. The procedure was fast and efficient and used a newer procedure that was much easier on the patient. Dr Rea was very polite and professional. Even though it was after midnight when finished, they even lingered to swap war stories with me. My nurses afterwards were exceptional--Jordan and Cinda. All of the others, from the specialists to the food servers were also very friendly and professional. Although the food was ok, they could give you bigger portions though. My room was modern and clean. So, thanks for saving my life and being polite and professional at the same time. I base my rating after a similar stay at the vaunted George Washington University Hospital in DC over ten years ago. They sucked. Very badly. It's good to be back home. I almost enjoyed myself.

The staff was okay. Most were at least baseline polite. Not sure I would say everyone was…read morecompetent, especially the young man who tried to insert the IV line TWICE and had to have someone else come in and do it. The entire ER experience leaves a LOT to be desired. Despite not being particularly busy, we were never made comfortable. We basically moved from waiting room to waiting room with a couple testing rooms in between. Never a bed. Never a modicum of privacy. Just a bunch of sick people of various degrees sharing a big room, and each others' embarrassing moments. I did not appreciate being privy to someone else's vomit fits from ten feet away--and it happened more than once. My wife, struggling to deal with a painful kidney stone, was never once given the opportunity to lay down or be comfortable. They stuck her in a wheelchair for over five hours, listening to people throwing up and seeing their open wounds ooze, before we were finally discharged. She was not able to rest for even one moment between the pain, pus, and puking. On the way out, it took nearly an hour to discharge. They put us in a cubicle with one chair--there were two of us. I stood up for 45 minutes and not one person offered me a seat. I will change insurances before I ever have to come back here. Shame on Summa. For a "teaching hospital," the only lesson we learned is to avoid at all costs.

NO SHOWER IN POSTPARTUM ROOMS?! I gave birth here and the staff was wonderful, but I just can't…read moregive a good review because of the facilities. After laboring in a big room with an attached bathroom (with a shower) and couch for my husband to sleep on I was wheeled into their new life center and put in a tiny room with an even tinier bathroom and no shower. I did not get to take a shower until I got home 2 days after delivery, so I felt disgusting the whole time I was there. I don't know why management thinks it's acceptable for new mothers to not have the basic decency of a private shower after giving birth, especially with what it costs to give birth. The room was so small that the medical bed took up most of the space, and my husband had a small chair with a footstool to sleep on. My baby's bassinet had to be moved around the tiny bit of free space next to the bed so that I could get to the bathroom, so she was constantly waking up. Again, the staff was very nice and I could tell that they really cared about helping us learn how to care for our baby, but that just doesn't make up for the lack of care Cleveland Clinic seems to have for the facility.

wait times are horrible we have been waiting over 12 hours and still have not been seen. I have…read moreseen at least 15 people get pissed off and walk out some with IVs still in their arms. Do bette!!

I cannot say enough good things about this business to actually do it justice. I find our…read morehealthcare system to be confusing and at times cruel. I was not excited to have a new urgent care right down the road from me. I was a fool! My child was sick for days until it got to the point the pain was too much. So we went to this business. Every single employee was kind and caring. It turned out my child had mono. The doctor explained it so well, to not push recovery because it will cause setbacks. They gave an initial doctor's note to cover my child's absences until she could see her regular doctor. Now the regular doctor was busy so we saw a nurse who decided my child was cured of mono in one week and did not need to ease back into their normal schedule. This was unacceptable and then she intercepted my message to the actual primary physician. So I was left with two doctor's notes that did not cover any future time. I was not going to push my sick kid into getting even sicker because a nurse was on a power trip and cavalier about their health. I went back to this urgent care as a last ditch effort to see if they could help with a longer doctor's note for school. The entire team had an impromptu meeting about how to address the situation. They gave me another note, and I didn't even need to spend the time and money on a second appointment! They saved me from a possible truancy issue and gave my child the best care possible. They go above and beyond, and I will always be grateful they helped us so much. Mono recovery went well after that. Thank you and I can't recommend you enough!

I was turned away and advised to go to the hospital. Later, I was charged for the visit, even…read morethough they provided no service and billed my insurance company. Now, I need to file a dispute with my insurance company to investigate the improper billing practices. This situation falls under the federal False Claims Act, and I will be following up with the state as well.

I givin a couple different places to go and they were all closed luckily I ended up at ExpressWorks…read morethankfully they were open ! Staff is so great and helpful ! I was in and out in under 10 mins

Proceed with caution! This business scammed me out of money for fingerprinting. They lead me to…read morebelieve they could send them across state lines when that is far from the case! And then stopped responding to emails when I requested to be refunded. The staff is unsure of the services they provide and not educated on what can and cannot be done. Even though this is their job, do not rely on them for information, they are not knowledgeable. Poor customer service and unwilling to work with me. I do not write negative reviews quickly. I gave this business a chance to fix their error. Be cautious when using this business!

this is NOT in or near hospital as the website implies it is further down the road next to a…read moreFamily Dollar store. very confusing if you follow what they tell you in search for this place. hopefully this saves someone else the aggravation I had.

Went there to get bloodwork on Saturday since they were only open until 12:00, I arrived around…read more11:00. The lady working told me it was appointment only and the last appointment was at 11:40. Just needed a routine blood panel done so I can continue the current medication I'm on, but I will have to come back a week later now to do so. I went to book an appointment right after I was turned away and there is not even a website to do so. Overall pretty frustrating

I have been a member since before the building was built. For the past 3 months, it has changed…read more Equipment isn't wiped down, despite me telling people who sweated all over it. People on treadmills on speaker calls, and not walking. A face time chat with 25?as and 30 lb dumbbells next to her. Asking if I could use them. She said she was in her routine. Went downstairs, did my routine. Went back up, still on FT. Told the staff. Nothing. Have complained about people sitting on equipment and talking. Nothing. Get rid of the phones. You have gone so downhill.

I had bad vibes from the start when basic membership rates and info weren't available on their…read morewebsite. I was told I needed to stop in person and speak to a membership representative. I came on a Sunday afternoon and was told no one from membership was available. I asked if I could get a brochure with basic membership plans and rates and was told no. I took off work during the week and got a high pressure tour from the membership director. I found the fact that they require an initiation fee to be a little odd, that's a very old fashioned model. Still I was impressed with the cleanliness and equipment so I signed up. I wish I hadn't. It was oversold in many ways. It's at best a mediocre run of the mill fitness center, akin to a YMCA or municipal rec center. They do offer towels but that's about it. Completely unimpressed with the fitness assessment I was offered. The person was looking at his phone the whole time. When I called to cancel my membership I was told I had to speak to the membership director. I left her a voicemail but she never got back to me. I went in-person to cancel. The membership director brushed me off and told me to she only dealt with new memberships, I had to go to the front desk to fill out a form. I started to fill out the form, but had some basic questions about the cancelation process which the nice retired people working the desk couldn't answer. I called and left another message for the membership director and have not heard back. They autorenewed my membership without notice. And are making it virtually impossible to cancel. Cleveland Clinic should be ashamed. In this day and age, no one wants an auto renewing subscription that you can't cancel without jumping through hoops.​​

This location has always been you can rely on for a pleasant experience. Very centrally located and…read moreeasy to find. Staff is always helpful and friendly. I would definitely recommend making an appointment ahead of time rather than rolling the dice on a walk-in appointment.

I have been coming here for years! I cant say enough about the professionalism and care that is…read moreALWAYS shown me. Actually my whole family comes here. This is the only Lab i will come too because of the customer service! I want to thank.them for always helping me with great kindness and professionalism. They really care abiut their customers! I eould highly recommend this facility to others!

Was at the crystal clinic orthopedic urgent care, with severe back pain and pain in both hips and…read moregroin. Did X-rays and was told I sprained a muscle. NO I did not. I should have been sent to get an MRI for a bulging disk. I am not sure why they have a person working there That has no knowledge of the lower back. To be told that was shocking. I had a bulging disk years prior and i know what it feels like. Will Know not to go back there again

I have had excellent care and surgical results from Crystal Clinic. I wouldn't consider going…read moreanywhere else for my orthopedic care!!

Got there and told need an appointment! I thought that was the purpose of urgent care.read more

I've been here twice and both times i've seen Dr. Adenike, she's always very nice and welcoming and…read moremakes me feel really comfortable. Both times I didn't wait long and was in and out.