Mom is a Senior with end stage heart failure, end stage COPD, and pneumonia. Transported from…read morehealth facility to Summa ER. ER saw her and requested her be admitted. Summa does not take her insurance plan, so now being transported to Akron General delaying care hours more. Disgusting. Insurance and hospitals need overhauled by the government. Mother was a nurse for 40 years, and this is how all the seniors are being treated. Disgusting. Do no harm is the medical oath, but it's all about money. Smh

I had to have a surgery that required staying in the hospital for a couple nights after. I received…read moregreat care from the nurses and doctors. Although I didn't have a huge appetite, I found the food to be good, especially the soups and the bacon they served for breakfast. My room was large and comfortable and I heard very little noise from the hallway. There are huge windows and it felt very welcoming for a hospital room. My room was kept clean and tidy and I had plenty of amenities (wash cloths, toothpaste/toothbrush, lotion, etc.). The pre-op nurse Pam was so nice and made me feel at-ease, even though I was anxious. Nurses on my floor: Chrystle, Melody, and Bryan were all awesome as well as the nursing supervisor Becky who came to check on me several times. Nursing assistant, Liv was beyond sweet and helpful. My surgeon and the residents were all knowledgeable, straightforward, and kind. I felt like this was high quality care and I was kept well-informed of everything. It was convenient having my pharmacy order delivered to my room before being discharged. Great experience at a modern facility.

belittled me, made fun of me, let me fall out or rather off of my toilet portable one while having…read moretwo (still even now) broken ankles, made comments that i was unsanitary but no one would bathe me, and said they had to cut my casts off because i soiled them with urine, well that is what happens when a person is left with two broken ankles in a bed, a broken right arm, and a hairline fractured tailbone. not to mention my personal property was stolen and nothing is being done about it.

Glass building front desk on the first floor employs some of the worst people out there. They make…read morefun of patients who come in who ask questions which is so wrong. It is not professional at all and I expect better from them. Some of us do not have the money they have working here or husbands who work and help support them, if we dress a certain way so be it! Keep your damn noses to yourself and respect everyone. Treat them as you want to be treated! I have lost a great deal of respect for this hospital.

Very fast and professional care with amazing people...thank you again for helping my sonread more

Well I waited for about 10 to 15 minutes. Not bad considering, okay so far so good. Then I get into…read moresee the doctor and I can't remember her name because I wasn't there long enough to really talk to her. I pull my pant leg up to show her my skin ulcers because they were leaking pretty bad at the time. Because of my leg being swelled up she doesn't even look at the ulcers and just tells me to go to the ER. And said she couldn't do anything for me here. Okay, so I go over to the Barberton ER. Now I'm not overly crazy about Barberton Hospital or Summa because my wife ended up dying on THEIR watch after falling and hitting her head. Going to the rest room in the middle of the night on THEIR watch! During the CONvid19 scam! Things that make me go hmmm? But I digress, that's another long story. Okay, so I get to the ER & they tell me I need to make an appointment with the Wound Clinic (eyes rolling here). I'm okay with it because I remember what a wonderful job they did with my wife's wound years earlier. Even though I like the Cleveland Clinic much better and trust them more than I do Summa. OK, make no mistake I am happy with the care I am getting from the wound clinic that's not the problem here. The problem here is the bill I got from this Urgent Care place! $497.00 for two GD minuets, are they crazy!? Even though my bill is only 40 bucks I'm not paying it because they are socking it to my insurance company for the rest! What a great racket the medical-industrial complex has going. They can take a flying leap!

I givin a couple different places to go and they were all closed luckily I ended up at ExpressWorks…read morethankfully they were open ! Staff is so great and helpful ! I was in and out in under 10 mins

Proceed with caution! This business scammed me out of money for fingerprinting. They lead me to…read morebelieve they could send them across state lines when that is far from the case! And then stopped responding to emails when I requested to be refunded. The staff is unsure of the services they provide and not educated on what can and cannot be done. Even though this is their job, do not rely on them for information, they are not knowledgeable. Poor customer service and unwilling to work with me. I do not write negative reviews quickly. I gave this business a chance to fix their error. Be cautious when using this business!

this is NOT in or near hospital as the website implies it is further down the road next to a…read moreFamily Dollar store. very confusing if you follow what they tell you in search for this place. hopefully this saves someone else the aggravation I had.

Went there to get bloodwork on Saturday since they were only open until 12:00, I arrived around…read more11:00. The lady working told me it was appointment only and the last appointment was at 11:40. Just needed a routine blood panel done so I can continue the current medication I'm on, but I will have to come back a week later now to do so. I went to book an appointment right after I was turned away and there is not even a website to do so. Overall pretty frustrating

I have been a member since before the building was built. For the past 3 months, it has changed…read more Equipment isn't wiped down, despite me telling people who sweated all over it. People on treadmills on speaker calls, and not walking. A face time chat with 25?as and 30 lb dumbbells next to her. Asking if I could use them. She said she was in her routine. Went downstairs, did my routine. Went back up, still on FT. Told the staff. Nothing. Have complained about people sitting on equipment and talking. Nothing. Get rid of the phones. You have gone so downhill.

I had bad vibes from the start when basic membership rates and info weren't available on their…read morewebsite. I was told I needed to stop in person and speak to a membership representative. I came on a Sunday afternoon and was told no one from membership was available. I asked if I could get a brochure with basic membership plans and rates and was told no. I took off work during the week and got a high pressure tour from the membership director. I found the fact that they require an initiation fee to be a little odd, that's a very old fashioned model. Still I was impressed with the cleanliness and equipment so I signed up. I wish I hadn't. It was oversold in many ways. It's at best a mediocre run of the mill fitness center, akin to a YMCA or municipal rec center. They do offer towels but that's about it. Completely unimpressed with the fitness assessment I was offered. The person was looking at his phone the whole time. When I called to cancel my membership I was told I had to speak to the membership director. I left her a voicemail but she never got back to me. I went in-person to cancel. The membership director brushed me off and told me to she only dealt with new memberships, I had to go to the front desk to fill out a form. I started to fill out the form, but had some basic questions about the cancelation process which the nice retired people working the desk couldn't answer. I called and left another message for the membership director and have not heard back. They autorenewed my membership without notice. And are making it virtually impossible to cancel. Cleveland Clinic should be ashamed. In this day and age, no one wants an auto renewing subscription that you can't cancel without jumping through hoops.​​

This location has always been you can rely on for a pleasant experience. Very centrally located and…read moreeasy to find. Staff is always helpful and friendly. I would definitely recommend making an appointment ahead of time rather than rolling the dice on a walk-in appointment.

I have been coming here for years! I cant say enough about the professionalism and care that is…read moreALWAYS shown me. Actually my whole family comes here. This is the only Lab i will come too because of the customer service! I want to thank.them for always helping me with great kindness and professionalism. They really care abiut their customers! I eould highly recommend this facility to others!

Saw Dr. Noble for a second opinion on for a shoulder repair. Dr. Noble took the time to actually go…read moreove the x-rays in detail and illustrating the cause of the pain and possible avenues for care.

I had an outpatient surgery here. Staff was professional and kind. I loved my surgeon and the…read morenursing staff. Everyone made this a relatively easy experience. The recovery part right after the surgery was a little rough, but the nurse stood by my side and helped me through the process. There were only one or two people left there after me and no one rushed me or pushed me, but they did help me feel well enough to get up and go. While I enjoy Crystal Clinic, the only small complaint I have is with their use of a 3rd party to complete medical forms that patients may need for work. That was a bit cumbersome to deal with. Other than that, the care and the facility itself were great.

Got there and told need an appointment! I thought that was the purpose of urgent care.read more

I've been here twice and both times i've seen Dr. Adenike, she's always very nice and welcoming and…read moremakes me feel really comfortable. Both times I didn't wait long and was in and out.