This place is Professional, short wait, courteous, knowledgeable, and we have used 3 times and will…read morealways think of it first! Trust a Boomer!! Debbie

After not feeling well after the holiday weekend, I woke up and was able to make an appointment…read morefrom my phone for the UH Urgent Care Kent location. The site made it very easy to complete all necessary paperwork and even upload my insurance cards and driver's license through their website. This made checking in simple, which is nice especially when you're not feeling well. Upon checking in, I was greeted by the very helpful and pleasant office manager. I'm sorry that I didn't catch her name, but I do know that she worked the day before which was Christmas...and she still had a very friendly disposition. She was so kind to everyone who entered and exited the facility, it made for a great experience. I will also note that the medical staff was very efficient in their testing and diagnosis, which also made the experience one that I would highly recommend in your time of need.

Love Dr. Harbert and all of his staff. I had to find a new doctor that took my new insurance plan…read more He was accepting new patients. I decided to try it out, and am very glad I did! The staff is very thorough and efficient. I'm usually in and out in a half-hour or less. He's even referred me to a specialist for another issue, who is equally fabulous. If you are looking for a quality doctor and staff, give this office a try.

First impressions where horrible. Told my appointment was at 1 got there and said there was a…read moreschedule conflict and made my appointment at 2. Was called in and no even acknowledge the wait and was very cold. The only person that was nice was Jennifer Who took care of my issue.

Great staff , very friendly, and knowledgeable. I felt very comfortable. I also had physical…read moretherapy at this location. I feel that my therapist, was very good at her job and very pleasant.

OMG, beware of the costs! Summa charges $590.25 per physical therapy session! For me that was under…read morean hour so they charge an effective rate over $600 per hour! Just the evaluation was $391.50. It's no wonder the US healthcare system is so screwed up! These rates might be justified in a Manhattan high rise, maybe, but in Uniontown OH? Really? Outrageous! In addition, I only found out about the rates when I received the bill. No upfront disclosure of the rates at all. Just a bill. Even my family doctor charges "only" $120 for an office visit. Even if he only spends 15 minutes with me, that's still less per hour than what Summa is charging for a physical therapy session. Seems to me that a doctor with years of medical school should be able to charge more than a physical therapist. Not to minimize the abilities or skill of a physical therapist, but I'll bet the actual therapist sees maybe 10% of that amount. Where is the rest going? To the MANY big and fancy buildings Summa is building all over the place. Vote with your wallets folks. Avoid Summa at all cost!

Staff is friendly, caring and professional. Tested for any possible issues and handled my care…read morewithout delay. Have always had positive experiences with summa urgent care locations and will continue returning to them. Thanks summa green!

Walked right in, only had to wait a few minutes. Friendly reception and nursing staff, nurse…read morepractitioner recommended some lab work and they took it right there. This is my second visit to this location. The first time was in the summer and I had serious symptoms that were beyond their scope and they promptly referred me to the ER which was a literal life saver.

Dr. Elaine Boyd is amazing!! I chose her for my primary care doctor!! We actually followed her…read morefrom Stow!!

When my PCP retired at the end of July, I decided to come here. It was highly recommended by my…read moreparents and I tend to trust their judgment since they can be super picky. Lol! I called and got a new patient appointment set quickly! Only 2 weeks out! I was asked to come in 15-20 minutes early for paperwork, and it only took about 10 minutes. Paid my co-pay and sat in the waiting room for only 10 minutes. Waited for the doctor a bit longer, but everyone was very friendly and helpful with all my questions, before seeing the doc. The doctor herself was very personable and easy to talk to. She answered all of my questions and took time with me. I did not feel like just a number. I really felt like she cared about my concerns. She's a keeper! The place itself was very clean and neat. Nicely decorated and many places to sit and wait. I think I'm gonna stay with those practice awhile!

I am revising a previous negative review after seeing Dr. David Mossad personal today and I was…read moreable to determine that some previous issues I was having was simply a result of untrained front desk staff. Today's visit with Dr. Mossad was well above average for a healthcare professional, so I am highly recommending him.

I would not recommend going here if you have issues. You are only allowed to communicate with an…read moreLPN & unable to communicate with your original appointment person which was the NP. The only time they reached out was that I sent them an e-mail that they were not answering my questions on their portal when I was having issues. Always see the Dr. but I am going to a new Digestive Disease doctor elsewhere.

I have always had a great experience - both with the staff and Dr. Shaheen. They are timely and…read morecourteous in their responses. I don't know what I'd do without them.

My complaint is with office staff. The are slow and consistently don't do things either correctly…read moreor in a timely manner. It took 3 weeks and multiple phones to get a referral sent to a specialist AFTER the Dr said it would be done. The nurse then had the audacity to get snippy about it. Dr Martino is great but his staff leaves a lot to be desired.

I was so upset and disappointed with my lack of care. I paid $50.00 copay for nothing. I have…read morechest congestion and a cough. The woman came in her name is Karen. I know she was not a doctor or nurse. She did take my BP and it was very high. She listened to my back and told me my chest was clear. I am still coughing and have the congestion with drainage. This is 3 days later. I asked about my high blood pressure. She held up 1 finger and said she only treats 1 illness a visit. I would have to come back pay another $50.00 to have my BP treated. I know a doctor would never let a patient walk out of the office with high blood pressure untreated. I would never recommend Hometown Urgent Care for any kind of treatment. I lost my money and got no treatment whatsoever. Don't waste your money going to this place. I recommend the ER.

The PA on call was so kind & nurses were all very friendly, made you feel comfortable & is…read moresomewhere I would come back to.