1. Quest Diagnostics

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    San Francisco, CA

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    Quest Diagnostics

    2.1 (56 reviews)
    Closed • 8:00 am - 12:30 pm, 1:00 PM - 4:00 PM

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    Quest Diagnostics front office with computer check in.
    Liz B.

    Quest Diagnostics was clean, professional and efficient. The tech was pleasant and proficient with the blood draw. This location is in the busy Chinatown area, so street parking can be a challenge. Give yourself plenty of time.

    Rhett B.

    I recently visited the Quest Diagnostic on Clay Street and it was a unique experience. There is street parking but it's limited and it's on a hill. The office has a small waiting room and three (3) lab rooms where samples are collected. Overall, it's not a bad location but if you can get an appointment in the early morning or late at night, I encourage you to do so.

    1st time bruised - blood drawn on 8/8/12; bruise develops and remains a week later on 8/15/12

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    9 years ago

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    14 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    14 years ago

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    9 years ago

    Very long wait and poor communication from staff.

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    14 years ago

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    Page 2 of 2

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    “I came to Clay office and Peggy told me to drink more water and warm up my arm.”

    Mentioned in 3 reviews

    Read more highlights

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    3.8(66 reviews)
    0.2 mi•Chinatown

    Not sure if this individual is an employee at this store or another in SF but an African American…read moreman with a beard and this golden state warriors license plate illegally swerved over 3 lanes almost causing an accident and then proceeded to roll down his window and threaten me telling me to pull over so he can "beat my ass". He did this all in a company car, started from Lincoln way, turned on to crossover drive. Got off on Fulton and then came back onto park presidio still raging and came off intoxicated, and then turned off again on what I believe was Geary. Tried calling the office twice and no answer so leaving this review to keep others aware of this maniac on the road.

    Pretty good experience today with an appointment already made. Walk ins will have to wait longer…read moreand possibly not get seen even if you've been waiting. They can only do as much as they can up to closing time. As for the blood draw, the man who helped me was fantastic and so quick and kind and personable. Five stars for all staff! Less one star: -Could use more chairs for waiting. I know they already put as many chairs out as possible due to the small space -I feel bad for the seniors who don't know English because the receptionist didn't speak Chinese who I presume is the main language for the clientele here. Receptionist was awesome with me and handled the stressful job very well (kudos to her!). Also seniors don't understand or know how to use technology and the only way to check in is to use the iPad at the front window to scan your ID

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    3.0(48 reviews)
    1.3 mi•Pacific Heights

    I had to have a blood draw as part of a routine health exam. Made an appointment for the task at…read moreLabCorp in the 2100 Webster Medical Building in Pacific Heights. Convenient location (on the #1 Muni Bus line). I walked in and saw a huge number of people who were seated and waiting. I checked in on the upright kiosk. Done. Then I took the initiative to speak to the woman sitting the check in desk. She was a blood draw pro herself (I know there is a special term for this). She said they take walk ins. I said I had an appointment. I got to go ahead of all those walk-ins! Huge+! I had brought in my doctor's order/paperwork (although my doctor said the order would be transmitted to Labcorp; I've learned that it's expeditious to have it on hand). Paid a co-pay. Got invited into a room. The technician took the samples. Minimal discomfort. She was a PRO! Done and out the door in less than 10 minutes! Best to have an appointment if you think you're time is valuable. Imo: LabCorp technicians will help you get in & out; you just have to set everything up right.

    I had made an appointment online for 1:45 Wednesday. I arrived a little before 1:25. I checked on…read moretheir express check in. They didn't call me until after 2:12 to see what I needed today and copy my insurance card. I finally saw someone at 2:22 for one blood draw. That's almost an hour since I walked in. WOW I also saw people who were waitlist after me got because you can see the board got called before me. The people are nice. They're just very into their computer and the doctor's orders. Prioritize the appointments is my recommendation. Because what's the point of making one!!!!!!!!

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    Labcorp

    2.4(101 reviews)
    1.8 mi•Lower Pacific Heights

    The Labcorp at 2233 Post Street is One of the Best!!! One…read moreof my friends recommended this medical office. The workers are all Professional, Efficient, Experienced, Competent, Patient and Kind! I've been to some medical clinics in the past where technicians try at least 2-3 times on my arms, hands, butterfly technique,... and they still aren't able to get a blood sample! It's painful and extremely frustrating! The Professional Experienced Labcorp Technicians at 2233 Post Street are always able to draw a blood sample from my arm on the First draw! They're the Greatest!!! Thank you!

    The 2233 Post location always seems to be buzzing with frustration & angsty energy for the many…read moreyears I've been getting blood drawn there. The people behind the front desk are always frazzled & abrupt with everyone around them (patients & coworkers). I have always thought that perhaps it's because they're busy, however my experience yesterday points to the source of the angst being the people behind the front desk. Yesterday was the first time I had an appointment at the 7am opening. I got there at 6:45am & checked in electronically. I was out in front waiting when the door opened. The male person behind the front desk was already barking at people. I let him know I checked in electronically & was ready. He said "Your paperwork is over there", pointing to a window between reception & the blood draw room. I assumed that meant that someone would call me in when they were ready for me. I sat in the waiting area, and saw my name on the monitor as checked in. Other patients were called in. When my name disappeared from the monitor but no one had called me back, I went to the front desk to inquire. The male person was busy, so an Asian woman asked what I needed. I explained that I had checked in online, saw my name on the monitor & then it disappeared. I wanted to make sure I wasn't missed. She asked for my name & told me I didn't have an appointment at that location. I showed her the email confirmation & my order. She said I hadn't checked in then, asked for my ID, grabbed it out of my hand, took it to the kiosk in the waiting area, checked me in there and came back. At that point, the male person asked what I was doing, and said "I told you, your paperwork is over there", pointing to the window next to his desk. I said "I don't know what that means. I was waiting for someone to call my name." Both of the people behind the desk then yelled at me that it meant that they were ready for me. I calmly told them that it would be helpful if they would express that clearly, as I don't work there and don't know that the position of paperwork means I should go back into their HIPAA-protected work area. This entire exchange happened in front of what was now a full waiting room. Another patient trying to get help from the male person behind the front desk said to me "Wow, I can see how this would be pretty frustrating." My response was "They would benefit from giving people clear instructions." At that point, the technician took over interactions with me. He was very calm, friendly & chill. He apologized for the behavior of the people at the front desk, and acknowledged that the guidance they gave me was very vague. The rest of my appointment was great. My tech was easily the most skilled at blood drawing. He had to take about 15 vials from me, and I literally felt nothing. Not even a pinch. We had a lovely conversation. I was very grateful for the contrasting energy he brought to my experience at this location. It felt almost as if he & the other techs were trying really hard to counter the rude people up front. The two front desk people could use training on clear communications, and working with people respectfully. People are not getting lab work because they're in great health. This is a population who is often navigating challenging health stuff. Encountering was appeared to be self-imposed disorganization & lashing out disrespect is a pretty awful & entirely avoidable situation. My lab tech deserves recognition / a promotion for both his technical skills, but also the untrainable power to connect with the humans he's working with, respectfully, calmly and kindly. I've been to the Labcorp Mill Valley location & the vibe was super easy & mellow. None of the angst of 2233 Post Labcorp. It doesn't have to be this way. Lapcorp needs to start managing the people behind the front desk. They either need to be wildly retrained & replaced entirely. I've given this full review to Lapcorp when they requested feedback today. And I invited them to reach out to me to further discuss. I'm not holding my breath. In the meantime, I'll make the super inconvenient & more expensive trip over the bridge to Mill Valley going forward. The location convenience of 2233 Post Labcorp isn't worth getting verbally abused by the front desk staff.

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    10/17/24

    CPMC Laboratory - Sutter Health

    CPMC Laboratory - Sutter Health

    2.4(5 reviews)
    1.3 mi•Pacific Heights

    Friday afternoon. 1/30/2026…read more Super slow service even having an appointment!!! Appointment told me to arrive 15mins early before my schedule time and I did. I got a ticket when I arrived, the ticket I got have 7 numbers ahead of me meaning it would be awhile before I can check in. I was not even able to check in after my appointment time has passed! They didn't move a single ticket number for 15 mins. Later I heard ppl with appt does not have to get a ticket, they should have clear instruction of that. Because the first thing you see when u walk in is a ticket machine telling you to get ticket, no where it mentioned ppl with appointment does not need ticket other than just waiting in line. But for today's situation it doesn't matter much because the line nor the ticket calling does not move much. Anyhow I was not even able to check in at the counter 20mins after arrival (that is only because I waited in line instead of waiting for my number to be called, otherwise it doesn't even look like they will call my number after 40mins) And at the end I got my blood drawn 48mins from arrival time. Seriously my blood draw process took less than two mins in & out. So I wasted 46 extra minutes of parking for something that only took 2 minutes. What's the point of having an appointment????And what's the point of going there 15min earlier than appointment time????? They let people without appointment for "drop off" to cut ahead of people with appointment and people with ticket waiting. If it was a simple quick drop off it's definitely ok, but it was actually not quick, it took him 15mins to handle a person with a "drop off" and they stayed at the window to process paperwork's for at least 15mins just for a drop off. Very unorganized!! Very slow. Only 2 workers here, and they are both Slow. They should have prioritize ppl with appointments and arrived early instead of letting walk in patient going ahead of ppl that has an appointment. Otherwise it's won't be necessarily for an appointment then.

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    CPMC Laboratory - Sutter Health - 20-45 minute wait time estimate for ppl without appointment. I have an appointment and I still waited more than 45mins!

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    20-45 minute wait time estimate for ppl without appointment. I have an appointment and I still waited more than 45mins!

    Quest Diagnostics - laboratorytesting - Updated October 2026

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