I was in Bella Sera for 3 months recovering from complete shoulder replacement surgery and it was…read moregreat. The food was good, the CNAs are competent and courteous, transportation got me to all my appointments, and the office staff was good with explaining things to me. If you're looking for good quality care, I recommend Bella Sera.

I've been to only 3 other homes like this, visiting family friends or family of friends. The place…read moremust be sorely understaffed since call buttons are answered at best in 15 minutes, usually 25. TV had to be provided by family. How easy would it be to have a TV there in each room? Hotels charge 5x less and provide at least a cheap entry level flat screen. I'm actually pleased with the staff. It's a busy place even with a good amount of staff. So I'm not sure why all button issues take too long. It's confusing. I wish the design was better oriented for easy access to outside enjoyment. Like even for bedbound people.

Ignoring patient needs, trying to milk you for money. Also having too many rude kids there running…read morearound! It's supposed to be a dentist office, not a daycare! Very unprofessional!

I have depended on the Bachman's for many years - probably over 20 years. When I was still working…read moreat the school district office, it was just a walk across the street. Knowing my proximity they sometimes called me when an unexpected opening occurred. Worked for me and them. They have always been friendly, considerate, and professional. They have handled everything I needed.

Owner is rude to her employees. She underpays them and does not treat them with respect. She is…read morevery arrogant and unprofessional to her employees and to her clients' families. She does not provide the necessary training or equipment for her employees. No overtime or benefits is paid to employees and operates the facility only to make a profit. I would never, ever recommend this facility to anyone. The city, state, and IRS should investigate her operations.

Stay away from this place!! Our issues started a few months after we brought mom to this facility…read more The owner demanded a $2,000 increase in our monthly rate with no justification, she gave us 72 hours to pay the fee or leave!! There was no change in the level of care provided (mom was admitted at the highest care level offered) and we had a contract in place!! Being a small town with limited options we paid the increase. We had to deal with several issues while mom was there, employees that were caught stealing and were fired only to be hired back later. Another employee was caught drunk on the job and neglected to give the patients their medications! The owner Liza is not a nice person, very argumentative and can become extremely rude and nasty. The straw that broke the camels back and the reason for this review is the phone call we received the day before our mothers burial. We went to clear out moms room (we got a call from Liza letting us know she already had the room booked and we needed to pick up her belongings ASAP even though we paid for the entire month) and we noticed that a hand made quilt was no longer in the room. We asked about the quilt with the staff and was advised they would look for it and get back to us. Fast forward to the day before the burial, Liza calls and begins to argue with us stating that we never brought over the quilt and quickly became her usual nasty self talking over us and calling us liars. The facility is continuosly under staffed, the staff they do have are not qualified, one of the employees currently on staff is eighty (80) years old!!! If you have other options take your loved ones elsewhere!

The staff are friendly professional. Dr. Snow let me know about all possible options when I opted…read moreto get Invisalign and Dr. Yashari was apt to follow-up with me on treatment options when I was still deciding. I can't speak for price, but service has been good. It has been a few months now and I have only minor complaints. If there was any area that could improve, it is how scheduling is done in the event of "emergency" appointments (I had to replace some invisalign attachments that fell off). I was met with some confusion and and was not able to talk to anyone in the office (all calls are initially forwarded to a call center) when I called in on these occasions. Other than this, the staff is all fantastic and only the call center methods keep me from putting up 5 stars.

Won't answer their phone. Improper business hours posted. Went in on a friday at 2pm. Doors were…read morelocked and no one was there.

I came in to get a cleaning at whiting dental and had a wonderful experience. The lady at the front…read morewas very friendly and was telling me the staff and how the appointment would go. After i was seated, my teeth were polished by the assistant, then the hygienist came in and did the cleaning. She told me to brush and floss more, but was very friendly and professional about it. I would love to come back and do another cleaning here!

While I do not have any issues with the dental work done here, their cancellation and charge policy…read moreis horrendous. I received a call on Monday stating that I had missed my appointment and I explained that this was due to my dog being in the hospital and was unable to make the appointment. They stated they understood and that I probably wouldn't be charged the $60 for the missed appointment. The next day I receive a call stating that I still have to pay the fee, but I had a $20 credit (which I did not know about) so I only owed $40. I stated that I would not be paying anything and that my dog is STILL in the hospital. She transferred me to her office manager and I explained the same thing. Life happens, and when there is an EMERGENCY the last thing you are thinking of is your dentist appointment. The office manager was rude, condescending and told me they are running a business. I offered my dogs medical records and she still would not budge. She also told me that because I missed an appointment in Dec 2024 I had a "history" of missing appointments. Then when I became upset she kept saying "wow, wow, wow" and then HUNG UP ON ME. I will never again do business with this practice. One question to Whiting... when were you going to share that you had $20 owed to me?

Wonderful staff, efficient, friendly. Aaron is…read moreknowledgeable, generous with his time. Keeps me worry free!

Updated review. (Previous/original review will follow)…read more First off, to Jessica L., who responded to my review that I had the wrong business: Please correct your statement that Dr. Greene is not affiliated with Skin & Cancer Institute-Ridgecrest. Your own published address & phone for Ridgecrest are 1200 N China Lake Blvd., Suite A, Ridgecrest, CA 93555; (760) 446-9007 (Skin and Cancer Institute website). Providence Health Plan's directory lists "David E. Greene, MD" at "La Laser Center PC, A Professional Medical Corporation" at the same address & phone. Dignity Health likewise lists La Laser Center PC at the same address/phone for your Ridgecrest dermatology line. CMS' Medicare records show La Laser Center PC as the enrolled legal entity used with payers. Sources: Skin & Cancer Institute Ridgecrest page; Providence provider entry for David E. Greene, MD (Ridgecrest address); Dignity Health provider pages (Ridgecrest address/phone); CMS Medicare Revalidation tool (La Laser Center PC NPI 1306982855); NPI profile showing 1200 N China Lake Blvd Ste A among La Laser Center PC's practice locations. MY PREVIOUS/ORIGINAL REVIEW: There needs to be an investigation into the operations of Dr. Greene. Prescribing radiation for an elderly person, whereby it is not appropriate Treating only part of the body and not the other part to double the number of visits and treatments