Cancel

    Open app

    Search

    Bella Sera Nursing Home

    4.3 (3 reviews)

    Bella Sera Nursing Home Photos

    You might also consider

    Recommended Reviews - Bella Sera Nursing Home

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of James R.
    59
    169
    8

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Ridgecrest Regional Hospital - Dining Room

    Ridgecrest Regional Hospital

    2.3(70 reviews)
    0.1 mi

    I came in by ambulance and they took immediate care of me. Checked on me throughout the time I was…read morethere and did all the appropriate tests to make me feel they were researching how to care for me. Everyone was so gracious and kind. Thank you to all the members of Staff in the ER. I appreciated you this morning.

    I sat in the waiting room at Ridgecrest Hospital for eight hours and never got past triage. Eight…read morehours. No bed, no admission, no real evaluation beyond the initial triage stop. I was told it might be a kidney infection and then left to sit there while the clock ran. Possible kidney infection is not a "wait it out in the lobby" diagnosis. It is the kind of thing that needs timely labs, imaging, and actual medical attention, not a chair and a hope that someone eventually has time. I never made it farther than triage. I was not admitted. I was not treated in any meaningful way. I was given a possible diagnosis and effectively sent on my way after wasting an entire day in their waiting room. If the emergency department cannot move a patient with a suspected kidney infection past the front door in eight hours, it is not functioning as an emergency department. The billing side is just as bad. I have been sending monthly payments, and their accounting department still cannot track the installments. Payments go in, the balance does not reflect them correctly, and getting anyone to reconcile what has already been paid is useless. Long wait, no admission, a shrug of a diagnosis, and an accounting department that cannot add up monthly payments. That is the experience. I would not go back.

    Photos
    Ridgecrest Regional Hospital - Outpatient Pavilion Lobby

    Outpatient Pavilion Lobby

    Ridgecrest Regional Hospital - Outpatient Pavilion

    Outpatient Pavilion

    Ridgecrest Regional Hospital

    See all

    REEN MEDICAL GROUP INC

    REEN MEDICAL GROUP INC

    2.3(4 reviews)
    1.3 mi

    My husband and I want to be clear that our concerns are not with the doctors at Reen Medical Group…read more We have been satisfied with the physicians and the medical care provided. Our concern is with the communication and professionalism of certain office staff. We have repeatedly experienced difficulty getting phone calls answered or receiving callbacks. We were eventually given a number to text, which initially seemed helpful, but texting became essentially the only way staff would communicate. This has resulted in misunderstandings and important information not being clearly communicated. The incident that prompted this review, however, crossed a line. My husband was told that my mother could stop by the office to pick up his MRI order. The staff member he was communicating with, Alexis, did not inform him that the office closed for lunch or provide specific pickup hours. My mother arrived during what apparently was the lunch period. Rather than professionally explaining the office was closed and asking her to return later, Alexis decided to let my mom in to give her the paperwork, but made it clear with her mannerisms and tone that she was put out, irritated, and negative towards the request. What came next was profanity from both sides. I'm not saying what was said by my family members was acceptable, but I know for a fact that the employee could of handled herself in a more professional level, as she gets paid to do so. We fully respect that employees are entitled to lunch breaks. That is not the issue. If paperwork can only be picked up during certain hours, those hours should be clearly communicated or better yet, email the paperwork. A communication failure does not justify profanity, personal insults, or verbally abusive behavior toward a patient or family member. We will be requesting a meeting with Dr. Reen to formally address this incident and our ongoing concerns regarding office communication and staff conduct. Good physicians deserve a staff that reflects the same level of professionalism. Unfortunately, based on our experience, that is not what occurred here.

    Quality service performance with simple terms of explanation towards follow up care. Caring…read moreefficient staffing from intake administrators to Nurse's performance. Very fortunate to have this level of expertise in our town.

    Bella Sera Nursing Home - medcenters - Updated October 2026

    Loading...
    Loading...
    Loading...