When I decided to look for somewhere to get skin tags removed, I found Laser Creations and was…read moreexcited by all the five-star reviews. It seemed like the perfect place - no pain, great service, kind people - so even though it was very far from my home in Moreno Valley, I asked my husband and kids for a Groupon from Laser Creations for my birthday. When I called to set up the appointment, they were very kind and professional. I was nervous about going, so I looked up the driving directions the night before and saw it would take 1.5 hours to get there. I asked my friend to drive me (I've been on some medication that makes me dizzy and driving so far on my own wasn't a good idea) and she picked me up 2 hours before my appointment. As we drove, my heart sank because the traffic was terrible and the driving directions kept adding time to our arrival. I also had to stop to use the bathroom because my bladder isn't the same after having four kids. :( When we stopped, I called Laser Creations and left a message about my potential late arrival (at that time it was showing we'd be 6 min late). We got closer, but the traffic was terrible. We were finally around the corner, but were stopped at the train tracks. I called again so they would know I didn't just skip out on the appointment (it was 20 min after my appointment at that time) and I could tell they were frustrated by my lateness by the way they responded. They told me the numbing cream they'd be using for the skin tags needed 30 minutes to be effective, and I was "cutting into that time" by being late. When I hung up, I told my friend I would likely need to reschedule because of how late it was and apologized that she'd driven me all that way for nothing. When we arrived, it took me a minute to find the door, and when I tried it, it wouldn't open. I don't know if it's because it was heavy, or if I pulled/pushed the wrong way, but I couldn't get it to open, so I called again. They sounded upset that I couldn't figure it out and sent someone to fetch me from the elevator lobby. She rather sarcastically and dramatically gestured at the door as if I was stupid and hadn't seen it there. I said "Yes, ma'am, I did try that door but I couldn't get it to open, I don't know why." She huffed and led me quickly through the hallway, straight past the reception area and into a treatment room. I apologized for being late, trying to explain what had happened, but she spoke over me and said the timing for the numbing cream to work had passed and I wouldn't get the effect of it. Then she asked how many tags I'd wanted removed, even though I'd established that when I set up the appointment, and then frustratedly called to the other woman with how many I needed done as if I was a burden. I was crying by this point because I literally have never felt so under attack by strangers before. They both said something about why should I be crying, they're fun, nice people, I should see their reviews online. And I tried to say "Yes, that's why I picked you and drove so far because your reviews looked amazing" but they kept talking over me, lecturing me about having to make other customers wait because of my tardiness. When I finally was able to speak to tell them that I wasn't expecting special consideration and that I'd planned to ask to reschedule, but they'd rushed me in here and then lectured me and scolded me for crying, they seemed to backpedal and said they'd be happy to reschedule me. At that point, I said I didn't feel comfortable getting services done there and wanted a refund. Then I left. I was crying in the car, trying to explain to my friend what had gone on when one of the ladies came out of the building and just stood there. I wondered why she couldn't let me just cry in peace, and my friend took offense on my behalf and calmly went over and told the lady that it wasn't good to treat people that way and that we'd already felt badly about being late and wanted to reschedule and they didn't need to be rude to me. She told my friend "You weren't in the room, you don't know what was said." To which my friend replied, "Are you calling my friend a liar then?" She again backpedaled and said they'd be happy to reschedule me, but my friend politely said we'd not be coming back here. I think this all could have been professionally and politely handled if they had just kindly introduced themselves when I arrived (neither introduced themselves to me or welcomed me to the clinic) and said "Usually when people arrive this late, we recommend rescheduling so the numbing cream can work effectively and make it all a smoother experience." or even just waited for me to make that suggestion myself. Unfortunately, that didn't happen. From all their reviews, it looks like my experience here could have been amazing and I am sorry I didn't get to have that. I just want others to be aware that it doesn't always go that route.

I've been going to laser creations for awhile, they are all amazing in there. Lisa doesn't try to…read moreupsell anything. She tells you only what she thinks you'll benefit from. Very knowledgeable, I wouldn't let anyone else touch my face.

I am a full time caregiver but I know how important it is to care for myself too. Tonic is the…read moreperfect place to find what you need for self care. Ashley is amazing at facials and goes that extra mile to make you feel relaxed and make your skin feel its best. I highly recommend them.

Thank you Ashley and Amy for such a wonderful experience at the spa today! I was so impressed with…read moreAshley and her knowledge that she provided me before during and after my treatments today. I knew what to expect before and after. Best day spa I have been too! Thank you for also squeezing me in to your schedule today.

First time getting Botox here after doing years of research and finally decided to go for it! I…read morehave been following Amanda on IG for years now and her work stood out to me because of the RESULTS and how much she educates you with REAL LIFE info. She was honest about what I needed and honest about what I didn't. On top of being beautiful in person, her girls in the front and Amanda made my experience absolutely wonderful. I was so nervous but I regret NOTHING. She let me ask questions and she was very reassuring throughout the process. Botox has opened up my eyes and enhanced my natural features so much more, I feel more confident in my smile and I'm so excited for my touch up and 1st time filler appt! My before and after Botox pics don't do justice! Couldn't have asked for a better 1st time experience! Wouldn't want to go anywhere else!! THANK YOU ladies!

I'm honestly very disappointed leaving this review because I chose Saint Savant based on all the…read moregood reviews. I scheduled a consultation to define my jawline, and their process requires sending a $150 deposit, which they state will go toward a treatment or skincare purchase. At first, I thought that was fair, but unfortunately, I was wrong. After my consultation, I was quoted $2k-$3k for treatments that went beyond what I was actually asking for. It felt like they were trying to upsell me. When I politely requested a refund of my $150 deposit, I was denied, being told it was a fee just to see the practitioner. I wasn't trying to be difficult, so I asked about other alternatives, like using the deposit toward a facial. But when I inquired, I was told it would be another $80--so in total, $229. At that point, I didn't want to give this place any more of my money. Looking back, the biggest red flag (that I wish I caught sooner) was the lack of transparency with their pricing. Other med spas are upfront about what their services cost, which is much more honest. I understand it's a business, but this experience left me feeling misled and out $150 for nothing. I won't be returning.

This review is for the "new" location they have in Sant Ana…read more I called to ask questions and set up an appointment, the number they provided on instagram was incorrect. I made an appointment for a lipo B shot since they had a deal for it. I paid for a total of 6 shots. Booked my appointment for a 2nd shot on a Saturday at 11:15am. I showed up to my appointment and the clinic was closed. I called multiple times and waited outside until 11:50am. No one showed up or answered the phone. I ended up sending a msg on Instagram and was told the clinic didn't open until 2pm. Why would they schedule an appointment at 11:15 if the clinic doesn't open until 2pm?? I called and made an appointment for a Friday everything went well I got my 2nd shot and booked a new appointment for the 3rd shot. 3rd shot appointment I showed up and AGAIN the clinic is closed. I called multiple times again and waited an hour outside. The next day I got a txt from a number saying the clinic was unfortunately closed and to let them know when else i would be available to reschedule. At this point it's happened 2 times that I been scheduled, showed up, and they are closed. So I asked for a refund for the rest of the shots I didn't get. I was told a manager would touch base but never happened. They kept my money never called me back and didn't provide me the service I paid for.

I wish there was a zero for a rating. Horrible place for procedures. They're not professional at…read moreall their resources aren't good.

Most (straight) men don't like thinking of or even taking care of cosmetic needs. It is admittedly…read moreuncomfortable for a number of reasons. But after much pressuring by a number of women in my life I caved, and honestly i'm glad i did. If there was a place I hoped i'd feel unpressured and comfortable it's with Fatima and Dr. K. Not to get into get into specifics (for both your and my sake) anything i wanted to get done it's available here. Any questions, concerns and potential ideas you have, both the Doc and Fatima have the care, concern and skill to address anything you might need. Whether it's your partner pressuring you or that you perspnally have an idea of what you may want aesthetically this is the place to do it.

Bait and switch. Talking cheaper than anyone else, then quote you double anyone else. Plus the…read moreoffice manager is very very wierd. Talked on the phone about double chin, forwarded pics of chin, asked me if I want anything else, I said yes fupa... She said oh so you only want fupa not chin?!?! In a text! See pics! Crazy probably a lot of Billing problems.. But definitely their prices are double here in Laguna beach and Newport beach.

Painful experience, but it was because I'm hairy lol and I waited almost 8 weeks since my previous…read morewaxing session. Peggy did a good job and got all the hair. I'll be back.

Peggy always makes me feel so comfortable when going in for routine sugaring services. The space is…read moreinviting and clean! Will be a long time customer.

I have been to so many salons in town and none of them can layer my hair right. Is there someone…read moreat Ladies and Gentlemen who specializes in cuting layers on medium short hair? I knew someone who worked here a long time ago who knew how to do it and made me feel comfortable.

I was very excited to get a pedicure before a very important, romantic trip…read more Sadly, my feet weren't refreshed at all. I'm used to the whole deal - callus removal, exfoliating scrub, generous lotion application, cute polish. Instead I got something I could have done in a footpan at home and for a fraction of the price. (The price is ridiculous). Even the polish was bland - we weren't given the option to do nail art or anything. We were ushered out before our toenails even had time to dry and I ended up having to repaint mine at the hotel that evening before my flight. I went with my friend and they are so understaffed you can't have simultaneous appointments, so we had to go back to back and it was kind of awkward. They have two chairs and we could have both sat soaking our feet while the technician worked on one of us, but we weren't even offered that option. I was also pretty disgusted that, as I was having my feet finished, the technician put the cleaner into the foot bath to start cleaning it. One slip and my foot would have been in a bowl of god knows what. The technician herself was really nice and friendly, but it was really awkward trying to have a 'girls' night out' when it felt like the technician was actively involving herself in the conversation. I won't be going back.

Anan's has very reasonable pricing and she's great at what she does. She always leaves my hair…read morelooking great!

I've been getting my haircut at Annas ever since I was a child. The price is great and my haircuts…read morealways look sharp.

Best place to get your nails/toes done. I went yesterday after having a horrible experience at…read moreanother nail place 2 weeks ago. I had my acrylics removed and a gel mani/pedi. They were very quick, precise, clean, attentive, and even gave recommendations without being pushy to make another dollar. Service was awesome! I went around 4pm, there was only one other person in there so it was calm and peaceful. The older gentleman who did my mani was super friendly and made sure everything was done properly. The older lady who did my pedi was also super friendly, recommended stuff, and did everything properly. My only regret is not grabbing their names, I was short on time. Next time.

I've gone to k nails 4 times, 2 full sets 2 fills and a pedicure. I wanted to give them the benefit…read moreof the doubt. You have to book an appointment because it's only the wife and husband working, walk ins won't guarantee you getting seen. I get very simple nails (nude or pink/white French tip). Full sets cost me $75 for short pink/white French tip which is ridiculous. The nails would lift after a week. $50 fills for a nude color without design is insane. Every time I'd asked for something specific, she never does what I want. My natural nails are ruined with several rings of fire. The pedicure was fine but he definitely upcharged when I asked for basic. I cut my nails before going anywhere because I like a specific shape to them. Even after telling him not to cut or file my toe nails, he rounded out all of them. I definitely would not recommend. The only benefit is getting in and out quick.