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Quest Diagnostics

3.6 (10 reviews)
Closed • Closed
Updated a few days ago

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2 years ago

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3 years ago

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9 months ago

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1 year ago

The staff at Quest was absolutely amazing! Loved the experience. Efficient, caring and personable. Would happily return.

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2 years ago

Had to come here for an appointment made by my employer. They were so quick i was in & out in less than 10 minutes!

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1 year ago

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7 years ago

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Quest Support

We appreciate you sharing this valuable feedback, Sookia.

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12 years ago

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7 years ago

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Quest Support

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11 years ago

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Ask the Community - Quest Diagnostics

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Mako Medical Labs

Mako Medical Labs

(12 reviews)

Recently I had to have testing completed for my daughter and I. We drove to the Free PNC Arena…read moreDrive Thru testing site after registering online. The online registration is easy and there is no appointment necessary. Rick greeted us at the front and provided the test kits. We then sat in the line until provided the test tube and label. We swabbed ourselves and were done in less than 5 minutes. Very organized and simple. We had to return today after receiving inconclusive test results for my daughter. Rick took time to do a tutorial with my daughter that would avoid any inconclusive results. He took his time to walk us through how to swab for accuracy. This was very kind and helpful to us. Thank You Rick.

I went with my friend, as company, to get her COVID-19 test completed at the chapel hills mall…read morelocation. A young lady by the name of Jenny or Jennifer was working there . I was quite appalled as to how incredibly rude she was to my friend, who had an abundance of questions . She had never received a test prior to this. we were out to do some shopping and she needed to get her test done, for a pending flight to visit her ill brother . this young lady had a very poor attitude my friend had heard bad things about being tested and was nerve racked. I had assured her that it would be OK as I myself have been tested before through your testing site in fountain. it makes me very upset that when people are scared and have to have this done in order to fly, that your staff treats individuals poorly. this should not be the case.I hope that there is training for the people you use to staff your testing facilities in order to provide better care to the communities, especially with us older folk, who are very frightened with what is going on in the world around us. Perhaps she was having a bad day, but nonetheless, this does nor excuse her behavior . I will find out what other places are available in order to avoid such issues in the future. She has since received results, but I would have rather paid for her to go elsewhere, in order to have avoided how she was treated. Please train your employees on how to treat the clients with better car side manner. julia evette Garcia romero

LabCorp

LabCorp

(12 reviews)

I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I walked in without making an appointment to a waiting room filled with people and only waited…read more20-30 minutes to be seen for a prescreen drug test/fingerprints. I ended up not having the correct information and was confused about what I needed, but the front office staff was very nice and patient with me. The whole process was really efficient and I was really impressed by how professional the staff was, but ultimately their empathy with my situation was what won me over. I've been through this process before and I've never been better taken care of by an office like this. I'm glad this is the office I decided to come to to take care of my prescreening!

Quest Diagnostics - laboratorytesting - Updated May 2026

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