I was very disappointed with my experience. My breast ultrasound was scheduled without anyone ever…read morecontacting me directly, and communication with the office was not particularly pleasant when I called with questions. The front desk staff were curt and rude. The most frustrating part was driving 30+ mins for my appointment only to be told it needed to be rescheduled because there was no provider available. No one called or notified me ahead of time. While I understand that unexpected staffing issues can happen, patients deserve timely communication. I expected a higher level of professionalism and patient care. Unfortunately, this experience left me with little confidence in the practice, and I chose to seek care elsewhere.

Had mamogram on July 16; was told report would be ready on July 19. It's now July 27 and still no…read morereport. I called twice to the main number and was told I could not speak to anyone at the Blue Ridge location. They said they would send an email to the office with my complaint. I still have not heard from RaLeigh Radiology and still no report.

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

Terrible experience at this location. The tech was super rude! She was running behind but no one…read moretells you and I was waiting 20 mins past my appt time. As I addressed this with her she told me I was being "passive aggressive" so I left bc obviously this not someone you want touching you after this encounter.

I was there for a routine scan. The Oberlin office is pleasant and the techs are efficient and…read morekind. BUT: the check in process was laborious--and ineffective: the office failed to enter my insurance info. When I got billed and had to correct it, the online portal wouldn't let me because it didn't recognize my carrier, although it insures probably a third of the community. The call center where I finally ended up after a 20 minute hold was clearly located in south Asia, and reading a 12 letter ID code across a significant language barrier was extremely tedious. If you can, go elsewhere.

It took me 3 weeks to get the appointment for an MR1 with Raleigh Radiology. My appointment was at…read morethe Holly Springs location. After arriving I waited 30 minutes after my appointment time to be taken back. I was brought to a mobile unit outside of the building. The MRI that I was getting required contrast. I had an uneasy feeling from the start with the tech, Scott. He blew my vein in my left arm. He said I had a weak vein. I have never been told I had weak veins and have had blood drawn and donated blood many times. He then proceeded to put the IV in the right arm. He could not fit between the table and cabinet, so he was doing it from behind me. I start to feel intense pain and ask what he was doing, and he told me he blew the vein in the right arm as well. The lady who brought me back came into the room when she heard me. Scott had a look of "I really messed up" on his face. He didn't even tell me what was happening next. She took over and said I would have to get rescheduled and took me back into the building to change. I said how could he have blown veins in both arms, I just didn't get it. She said they have had this happen with him before. I asked why Scott gets to keep his job. She said they have asked themselves that same question. I could tell that came out before she could stop it. I was very frustrated and now in pain in my right arm, mainly. I have to wait at least another 3 weeks to get an appointment with them. I left and called my doctor to get scheduled with Wake Radiology instead.

I've been to this office a couple of times over the past few weeks. I usually go to a different…read moreoffice. The staff here were very friendly, especially Emma (she did my mammogram). She explained everything to me ahead of time & was very gentle and genuinely caring. I could have easily stressed myself out over the situation, but she was there to guide and calm me along the way. I would recommend this office just from the experience I had with her & the CT scan lady (I forgot her name). When you're going through the most stressful things in life, you need people like them to calm you & make that situation seem like it's super small. There is plenty of parking & I was in and out in no time.

While I like this particular office and staff there, when I arrived this year for an appointment I…read morecalled to schedule back in August, I learned that it had been cancelled. I did not cancel the appointment or receive a cancellation notice so I could have corrected the situation. It appears a scheduler cancelled the appointment back in November. I wish they'd go back to scheduling in the office again and not using the central appointment scheduling. But they need to do something so random employees cannot cancel patient appointments. As it was not busy, the office was able to fit me in. But the whole situation caused unneeded stress.

The staff at Wake Radiology Health Park Drive has an attitude like they're doing you a favor by…read moreproviding service. I've walked in on more than one occasion without being acknowledged - they have never given me direct eye contact - or even a hint of a smile. They don't appreciate my business. Next year I plan to go to another radiology business - even if I have to drive further! I can say that they are consistent. I've gone to this same place for several years and they are always the same.

My organization, that I and my wife belong to, heard one of our members speak to the group about…read morehis experience, finding out about his circumstances, and a few of us have taken the opportunity to take advantage of learning our cardiovascular health. I recommend making an appointment. Your condition may not show its head. We all need early detection. You will be well received at Craft with your office experience.

I purchased the couple's lung and heart scan at a Christmas show, and finally, after putting it…read moreoff, I decided to schedule this appointment. I ended up upgrading to a full Body Scan and was very pleased with my results, all because of my FAMILY history. My results came back showing that I had osteoporosis of my left hip, Diverticulosis, and a hiantle hernia. I was very nervous, expecting to read the C word, or I had calcium built up in my heart because heart, cancer, and a lot of other health problems run in my FAMILY, so with my results. I was very pleased because it could've been a lot worse. Everyone has been very helpful. The results were explained to me so I can take them to my doctor. I purchased other full-body scans so I can give them to my kids as gifts, so that they can be checked out for early detection and preventive health check.

I liked the providers at the practice, but moved and established care elsewhere…read more From an admin standpoint, it seems they are going out of their way to make the patient experience difficult. The patient portal was changed a few years ago to something much less usable than the prior portal and now, medical records must be requested from an outside company that takes at least a week to provide records (if they are even provided then, friends have had difficulty with the company insisting records were sent when they were not, and the company has abysmal reviews online) that has no ability to track status of a request, and that doesn't have a phone number on its website (wake told me their was a number there, they couldn't find it either, then gave directions to go through a series of clicks on their own website to get the number, and then finally gave me the number). Had the portal not changed, I would have been able to easily download what I needed. Instead Wake made the decision to go to this new system and I cannot even walk into the office and get records - if I walk in and make a request, I'll have to fill out a form that goes to a third party company to get the records. I was looking at establishing care in Raleigh again but I won't be returning. The providers were good but apparently admin does not care how difficult they make the process of managing the non clinical side of being a patient.

Drs are top notch but this new portal has been down since September 1. If you call it takes 2 to 10…read moredays to get a return call. Too late. I'm not even listed as having an account after 30 years! I had a problem with my son's meds created by them!! Tried for 10 days to get thru. No excuse. Please get it fixed. We might have to go to another practice now.

I am thrilled to have found Lotus Temple Massage. Christy B. is a very gifted at her craft of being…read morea massage therapist. She has a unique and healing technique that truly brought relaxation and relief to my body and soul. The room was very comfortable, and the flannel sheets she uses on her massage table are so soft. It's a convenient drive from my downtown Raleigh apartment home. I had been walking to my former massage therapist, but the environment was not quiet for massage, so I had to make a change. I am blessed that the Universe led me to Lotus Temple Massage. Their entire team seems quite gifted, so I think anyone you choose will be healing.

Excellent and skilled massage therapists. Morgan is very talented and is very good at getting the…read moreknots out of my shoulders.