Recently I had to have testing completed for my daughter and I. We drove to the Free PNC Arena…read moreDrive Thru testing site after registering online. The online registration is easy and there is no appointment necessary. Rick greeted us at the front and provided the test kits. We then sat in the line until provided the test tube and label. We swabbed ourselves and were done in less than 5 minutes. Very organized and simple. We had to return today after receiving inconclusive test results for my daughter. Rick took time to do a tutorial with my daughter that would avoid any inconclusive results. He took his time to walk us through how to swab for accuracy. This was very kind and helpful to us. Thank You Rick.

I went with my friend, as company, to get her COVID-19 test completed at the chapel hills mall…read morelocation. A young lady by the name of Jenny or Jennifer was working there . I was quite appalled as to how incredibly rude she was to my friend, who had an abundance of questions . She had never received a test prior to this. we were out to do some shopping and she needed to get her test done, for a pending flight to visit her ill brother . this young lady had a very poor attitude my friend had heard bad things about being tested and was nerve racked. I had assured her that it would be OK as I myself have been tested before through your testing site in fountain. it makes me very upset that when people are scared and have to have this done in order to fly, that your staff treats individuals poorly. this should not be the case.I hope that there is training for the people you use to staff your testing facilities in order to provide better care to the communities, especially with us older folk, who are very frightened with what is going on in the world around us. Perhaps she was having a bad day, but nonetheless, this does nor excuse her behavior . I will find out what other places are available in order to avoid such issues in the future. She has since received results, but I would have rather paid for her to go elsewhere, in order to have avoided how she was treated. Please train your employees on how to treat the clients with better car side manner. julia evette Garcia romero

I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I visited this LabCorp location on Saturday October 26, planning to have a battery of doctor…read moreordered tests done. I expected a professional well kept office with facilities similar to those at the doctors I have been to. I arrived to a waiting room that seemed adequate, though most of the framed signs and announcements were hanging crookedly on the wall. I had an appointment which I was about 5 minutes late for. I waited about 25 minutes to be seen. When I went back to begin testing the examination room had a very odd shallow yet wide bar height seat for drawing blood, which seemed to serve no practical purpose other than the moveable arms. It was uncomfortable, causing my legs to hang a good 6 inches above the floor, with the shallow seat sloping down so I felt the seat wasn't enough to sit on and I was sliding off it. The clock on the wall was stuck at 5pm there. I sat for about 5 minutes before a nurse returned with a paper cup and told me she needed to collect a urine sample. The nurse half refused to tell me where the restroom was at when I asked, simply saying "that way" pointing down the hallway. It was down the hallway and around a corner, and once I was inside the bathroom I was quite sorry I'd bothered. The toilet was completely clogged up, from the looks of it probably overnight, the nurse claimed only 3 people had used it that day, which at 10:30am made sense. The sink was covered in scotch tape, which was wrapped around it many times to prevent anyone from using it. I returned to the examination room to question the nurse about all these thing and leave as this was not acceptable professional lab conditions and I felt unsafe staying. She claimed that the sink being taped up was for all the drug testing, and that made sense on one level. However it is not sanitary and without even hand sanitizer there for those who are forced to use the bathroom (it is the only womens one, with only a single mens room otherwise) this is particularly troubling. I left immediately after speaking to the nurse, asking for my paperwork back. Her excuses for most of the conditions were simply "this isn't the location I normally work at." Please avoid this facility if possible. It seems to simply be a cheap drug testing mill that is no longer keeping true lab conditions.

Zero stars! Don't say yore open at 5, I get there at 4:45 and your doors are locked. I'll never get…read morethat time back driving here. DO NOT visit this location because their hours of operation are inconsistent. Save yourself some time and go somewhere else.

Staff was extremely nice! Got everyone that was there in very quickly (about 15min wait) even…read morethough the kiosk said an hour-3hr wait. They only do drug screens at certain times so make sure to call and check or make an appointment.

Went there without an appointment to take a pre-employment drug screening around 10 am. Checked in…read moreat the kiosk & it told me I'd have over a 4 hour wait. That freaked me out because I had to "go". Their office only had about 2 people waiting in the lobby. So, I was excited when she called me to the desk about 5 minutes after I checked in to tell me she'd be with me in a few minutes. She called me to the back, had me lock my personal items up and keep the key, and sent me to handle my business within a 3 minute deadline. That wasn't an issue for me & I was back to her in no time. I signed my documents and was out of there within 15 minutes of me checking in. That was a win for me! I would go back if ever needed. I didn't have a bad experience at all.

Friendly even when understaffed & overbooked. Tough job, but they always try their best.read more

This location is really hit or miss. I have sometimes gotten in quickly and had a good needle poke;…read moreother times, I have waited well past my appointment time and had a Nurse Ratchet experience where I come away bruised. It's the closest to my home, but I will drive farther on the future for a hopefully better experience.

Horrible! Went there for a blood draw and the woman who did it was so cold and rude. Also, it…read morereally hurt and stung when she drew the blood. I will NOT return there. I went to Rex after that for my next blood draw and I couldn't feel a thing. It was SOOO much better!

I hate getting blood drawn, and I told my nurse that I was nervous when I got there. She was SUPER…read moresweet and kept talking me through it. I can't remember her name but she was younger and short! It was surprisingly encouraging to hear that I was doing great and that I was almost done. I have gotten my blood drawn like 3 times before this and I always bruise afterwards. My nurse was so gentle that I haven't bruised, and I couldn't even feel that I had a needle in there earlier today. Highly recommend.

Took multiple days to try to schedule an appointment to take tests. Got there on the day of my…read moreappointment to find out all appointments had been canceled because apparently the people working the office didn't know how to use the internet. So the one woman who was essentially a Jabba the Hut stand in told me I needed to leave. When I asked her about my appointment she said it wasn't her problem. When I asked why I wasn't informed that my appointment was canceled, she told me "it's not my job to contact people." And yet, if I had to cancel my appointment I still would have been charged. But according to an employee, it's not her job to tell people their appointments have been canceled. Furthermore, it's 2026. Are you going to tell me that they were unable to get an IT guy out there to help?! I ended up having to go do another location and when I told the people working there about jabba the huts attitude, they were flabbergasted and suggested that I contact the better Business bureau which I fully intend on doing

First of all when I entered the office it was clean and everything was in order, Ms Shae had such a…read morebeautiful smile and the vibe made me feel very welcoming, she taught me through the process. She is over all patience and caring, PR Lab is where I'm going for all of my lab work Thanks again Ms Shae.

From the owner: Mobile concierge blood collection read more