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Quest Diagnostics

2.0 (49 reviews)
Closed 8:00 am - 5:00 pm
Updated 1 week ago

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2 months ago

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5 months ago

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6 months ago

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9 months ago

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10 months ago

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1 year ago

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2 years ago

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6 years ago

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Quest Support

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3 years ago

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Quest Support

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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3 years ago

Horrible service and lazy employees. I hated my experience so much I called corporate.

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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Quest Support

Thank you for sharing this feedback, SE!

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3 years ago

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6 years ago

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7 years ago

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5 years ago

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Quest Support

Thank you for sharing this feedback, Leslie!

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4 years ago

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7 years ago

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4 years ago

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3 years ago

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7 years ago

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6 years ago

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3 years ago

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7 years ago

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4 years ago

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7 years ago

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8 years ago

Hardly any wait time here, and the tech did a great job getting my blood sample. I will be back.

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7 years ago

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8 years ago

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5 years ago

It says they're open until 5 but they won't take anyone after 4pm. I wish they'd updated their hours to reflect this.

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9 years ago

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Ask the Community - Quest Diagnostics

Review Highlights - Quest Diagnostics

She is very mature and was helpful with my daughter who was wary of getting her blood drawn.

Mentioned in 2 reviews

Read more highlights

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Labcorp

Labcorp

(33 reviews)

Best blood draw experience I've had EVER! Amazing. I didn't even know they stuck me. I usually get…read morereally nervous getting my blood drawn, but this was easy and fast. I scheduled an appointment ahead of time through the LabCorp website. Reading the other reviews helped me know this is the best thing to do if you don't want to wait a long time. Go to: www.Labcorp.com and make an account to schedule your appointment. Checked in at the kiosk by scanning my drivers license front and back. About 30 seconds later they are calling me back to get started. Fast, efficient, skilled, and professional. I didn't take pictures of the inside as it's on the 3rd floor of the Physicians Building and there were patients in the waiting room. I'm coming here to get my blood drawn from now on. Thank you all for making a usually stressful thing into an easy and painless experience.

I spent 45 min today in their lobby waiting even if I had an appointment. As other reviews have…read morenoted, the African American receptionist is extremely rude. You can tell she thoroughly enjoys telling people she can't help them or they made a mistake. I felt bad for the elderly people that were struggling with the check in process because this woman was just so condescending. Lab Corp you need another person as a receptionist! Someone that actually is willing to help and not just be on a power trip. Also, it would help if Lab Corp has a tv monitor where patients can see their name and how many people are ahead of them. Patients will not have to ask how much longer it will take for their turn, especially since the receptionist is rude and makes it clear she is not happy to answer any questions. Quest has the tv monitor so patients know they are checked in and their approximate wait time. Needless to say, I will not be coming back to LabCorp. Response to LabCorp: It is not just the wait time that is a problem. It is the extremely rude receptionist. In reading through the other reviews, she is consistently rude. If LabCorp is striving for better patient experience, start by replacing the receptionist that has had multiple rudeness complaints.

Texas Health Breeze Urgent Care - Frisco

Texas Health Breeze Urgent Care - Frisco

(32 reviews)

I took a bad fall on a running trail and had a ton of swelling from the impact. I made it back to…read moremy car and drove home a bloodied mess. My palms were pretty wrecked once I got home and tried washing up. After popping a bunch of Advil to try and blast the inflammation I still couldn't walk. My mom said I'd better go get an X-ray so I figured it couldn't hurt. I was able to make an appointment at Texas Breeze which was helpful and allowed me time to figure out how I'd drive here and get checked out. X-rays came back fine and they washed me up again with a bit of antiseptic. I got bandaged up like some low budget Rocky Balboa before a match but had to remove this before leaving because it was really painful and restrictive which would pose even more difficulty to me driving myself here. All in all it, they were helpful in terms of providing some peace of mind with the X-ray results but didn't do much else that I hadn't already done at home. The PA ordered an antibiotic for me since I have a bunch of missing flesh. I felt grateful to have that order in, just in case. The last thing I'd need is some sort of infection due to these wounds. If you need an urgent care with seemingly better hours than others nearby and the capability to schedule an appointment this center has that. My co pay was $75 which I didn't love but they had the ability to do X-rays on site which was my top priority (or my mother's). Seeing as though I'm here solo, I wanted to ensure I was fine enough and taking proper care of the situation. The staff were helpful enough.

I would give Breeze Urgent Care in Frisco a "10" on a scale from 1-10. The staff was…read moreamazing......knowledgeable, patient, caring, and took great care of my wife and I sick with Flu virus A. We weren't familiar with this Frisco facility but it was New Years Day and it was open, thank God! Our wait time was minimal and the facility seemed new and very clean....and the Staff (Receptionist, PA Dani, and our doctor all handled everything so professionally, we were impressed and are now, 4 days later 100% healthy and happy. Kudos to Breeze Urgent Care on Preston Road in Frisco. Michael and Brenda Brown Frisco, TX

Any Lab Test Now

Any Lab Test Now

(15 reviews)

I had the most horrendous experience getting my blood drawn at Any Lab Test Now at the 3520 Preston…read moreRd., Suite 113A, Frisco Tx 75024 location. I have my blood drawn on a regular basis from other 3rd party companies like QUEST whom I HIGHLY recommend. I'm always praised by phlebotomists for the accessibility of my veins and the ease of drawing my blood. My first & LAST experience with Any Lab Test Now was quite the contrary. Upon entering the facility, the environment had a cold vibe and very unwelcoming. After checking in, I was directed to a back room and upon entering, the same cold vibe continued and the accommodations i.e. chair, was subpar and my arm was not properly supported. I informed the AMATEUR Phlebotomist which arm and vein other phlebotomist typically migrate to for blood so she proceeded to prep the area. After poking and prodding the needle inside the vein for ~ 10 minutes, the blood flowed very slowly into the tube as I grit my teeth in pain. After pulling out the needle, the phlebotomist realized she didn't draw enough blood and subsequently went to get another person to assist. When I asked the other person if she knew what she was doing, she answered "I Think So" which nevertheless, did not put me at ease. She then proceeded to tell me she was the District Manager. When I said that her Title still didn't provide me additional comfort, given her initial reply, she abruptly removed her gloves and told me to leave the facility.. She was extremely condescending and when I informed her I was going to leave a negative review, she gave me a thumbs up as I departed the facility. I immediately notified my Doctor of my experience and they are following up with LiverFast to alert them of my experience with Any Lab Test Now. Evidently, LiverFast has an exclusive contract with Any Lab Test Now for blood work. If you have the option to have a service come to the comfort of your home to conduct the blood draw, I HIGHLY recommend doing so and avoid ANY LAB TEST NOW at all costs. Lastly, I left a message with the corporate office regarding my experience and still have not heard back from them. P.S. Below is a pic (tap to enlarge) of the needle injection site. The swelling and redness continues worse let alone the pain. I expect to have a huge bruise my morning. I have also left a picture of the "District Manager' at the facility

Michelle was very helpful in my choosing of blood work. Very gentle as well in taking my blood.read more

Clinical Pathology Labs - Inside, second floor, of the Village Health building.

Clinical Pathology Labs

(2 reviews)

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Frisco Urgent Care & Clinic - Frisco Urgent Care & Clinics
3220 Parkwood Blvd 
A-205 
Frisco, TX 75034

Frisco Urgent Care & Clinic

(31 reviews)

Extremely Disappointed in Outdated Payment Policy and Poor Customer Service…read more I went to this urgent care seeking help but was denied service because I didn't have a physical card to pay a $15 co-pay--even though I offered to use my digital wallet, which is a widely accepted, secure, and modern form of payment. We live in a digital world where tap pay, Apple Pay, and mobile payments are standard, especially for small transactions like this. The two Spanish ladies at the front desk were not helpful at all. Instead of offering a solution or showing empathy, they asked rhetorical questions and seemed more focused on enforcing an outdated policy than assisting a patient in need of care. This experience was frustrating and disheartening. No one should be turned away from an urgent care center over something so minor, especially when the technology to process the payment is right there. If this facility wants to keep up with modern standards and actually serve its community, it needs to update its payment systems and retrain staff on customer service and compassion. Turning away patients over digital payments is unacceptable in 2025.

Very poor experience. Doctor lacked empathy and bedside manner. Doctor belittled me after asking…read morefor basic communication. When I mentioned that I was unsure of what was going on he kept saying, "In the United States this is..." very odd doctor. Filing a complaint with the Texas Medical Board. Unsure why he has a license.

Quest Diagnostics - laboratorytesting - Updated May 2026

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