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Plainsboro, NJ

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Quest Diagnostics

2.5 (6 reviews)
Closed • 7:00 am - 2:30 pm

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Quest Diagnostics

Quest Diagnostics

2.6(30 reviews)
4.2 mi

I'm not sure why such bad reviews. If they had issues with service, they have been resolved. I have…read morenever encountered such a sweet and helpful staff. They kept all patients updated on status of when they would be called in for testing and were courteous to everyone who walked in and out of the door. I cannot recall the name of the Patient Rep upon entering, but may GOD give her up to half of heaven for being so very kind to the most rude elder I've seen this week. The old woman was quite condescending from the moment she walked in the door as a walk-in and complained when the patient rep updated us because she wasn't next (after being the last one through the door less than 15 minutes before). But the patient rep was so gentle and kind in spite of. GiGi took me as a patient and she was absolutely amazing. It was a great experience overall. I hope more folks with positive experiences write reviews about these ladies.

I am deeply frustrated and upset about the experience my family had at this Quest Diagnostics…read morelocation this week. I brought in a family member with a cognitive condition for a critical blood test ordered by their doctor. Due to a basic processing failure on Quest's part, the sample was mishandled and the results are unusable -- meaning we now have to go through an entirely avoidable second blood draw. For someone with cognitive impairment, this isn't a minor inconvenience; these appointments already cause real fear and confusion, and repeating one unnecessarily because of a lab error is unacceptable. Worse, Quest never notified us. Days went by with no communication, and we only learned of the error through a follow-up from the doctor's office. We're also concerned about being billed twice for a test that had to be redone due to Quest's own mistake, with no explanation offered. This isn't about one bad interaction but it's a system that failed a vulnerable patient. I'd urge anyone bringing in a family member with health or cognitive challenges to confirm sample handling before leaving. We're still waiting on a rescheduled appointment and have real doubts this will be handled correctly next time.

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Quest Diagnostics
Quest Diagnostics
Quest Diagnostics

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1-800-GOT-MOLD?

1-800-GOT-MOLD?

4.5(8 reviews)
0.1 mi

Accuracy is key!…read more Mold became visible on the ceiling in my bedroom and I began searching for answers--for help. There are so many companies advertise about Mold and I found so many companies in Philly-New Jersey area--however, but there was none that compared to 1800GotMold? The information on their website is illustrated with such clarity-- perfection. Their presentation is unmatched. I was sold--so I sent an inquiry and within 24 hours I received a reply--spoke to the guy Steve and scheduled to have the air tested. In the interim, Steve suggested I check out their info-video on their website (excellently presented) that breaks down the entire process. Full transparency. Steve arrived on time and we talked, he answered my questions and was very personable. I felt well informed coupled with a great deal of relief. Right away, I knew -after searching out so many companies, I made the right choice. His initial investigation revealed the Mold was not limited to just my bedroom ceiling. There were excessive levels of Mold all over my apartment. He provided me with reports, test results and a scope of work... I will be forever grateful; because had I not found 1800GotMold? I would not have a clue that I was breathing in Mold over an undetermined amount of time--that there is a nexus between my health and the exposure to Mold. And, hiring 1800GotMold? was key in making that determination. If you even suspect Mold--do not waste your time calling anyone else. Hire a company who knows what they're doing; https://www.1800gotmold.com/. I did. 1800GotMold?saved my life.

I recently moved and suspected i had mold issues. Steven Haber responded quickly to my inquiry and…read morewas a great consultant. He seemed extremely knowledgeable about the potential issues, gave me a fair quote and we set up a time for him to arrive shortly after. He came over on time and did a thorough visual inspection, looked for all the potential problem areas and we sat down together to design a thorough air sampling strategy to give us our answers. We got our answers two days later and Steven called me twice to personally go over results. Mold inspection definitely seems a murky world with all kinds of vendors providing all kinds of services and price points. Steven was the third vendor i spoke with and seemed to be the most knowledgeable in terms of the pros and cons of air sampling vs ERMI and mold plates etc. I felt confident that he knew what he was doing and that my mold questions were answered and would recommend giving him a call.

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1-800-GOT-MOLD? - Infrared image of hidden moisture

Infrared image of hidden moisture

1-800-GOT-MOLD?

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Princeton Longevity Center - PLC Reception Area

Princeton Longevity Center

3.2(14 reviews)
2.9 mi

This is a complete physical that will give you an excellent snap shot of any issues you may have or…read morebe trending towards and when you return a year or three later you will have an even better idea of how you are doing. The best part other than the most thorough physical you have ever had with virtually all the results returned within a few hours, is that you spend an hour or more speaking with your Doctor at the end of the physical asking every question you may have and discussing any issue you may have or are concerned you may have. This is the type of physical we should all have on a regular basis.

The appointment cost $1500.00…read more You are then made to book your own follow up appointment. The last year I went, when I booked my follow up appointment, the doctor called me directly. This year after the missed appointment it was said that is was a zoom link and that I should have gotten a zoom link to my email the day I booked it (I called to let them know that the doctor never called me)...... Then it was said that the link would not come from Princeton Longevity Center....... If I knew it was a ZOOM I would have been on the ZOOM. [When you book your appointment there is one little section prompting a ZOOM follow up call- portion where you have to click to move to the next page] It's comical writing the review.... really I was just floored that the older woman on the phone was so quick to say pay $50 and I can reschedule that for you.... and that was all she was going to do. An update: I emailed the Director of Patient and Corporate services- Andrea L. The Director of services took the time out of her day... really took the time.... to screen shot and highlight the fine print of it being a zoom call. She highlighted 4 points of a "Zoom" mention really only being on two days. The day you book the appointment and the day you are told to scan a QR code which also was more than a month apart. No follow up and no work done by their actual team in the office. I booked the appointment on Jan 8th. I did not see the fine print that the director took the time out of her day to highlight and send back to me as a pretty much "Bite me" remark. Feb 10th (More than a month later) I had my appointment and was told to scan the QR code to book a call. Did I read the QR code the director also so kindly enlarged for me just now in an email to tell me to basically "Piss off"? No, I SCANNED the QR code and booked my appointment and the Dr. said she would call on the 24th. There was no Zoom mention from when I was there checking in at their office to leaving is what I was saying on the phone and why I emailed the director for help because I do not miss appointments especially one where I had to take off of work and drive more than an hour to so I would not have missed that follow up appointment. I think it's unprofessional and especially of the director to reply the way she did. I have been in customer service throughout my career and I never felt more disregarded by the girl who works at the front desk and the director..... Truly as if I was emailing a 20 year old girl who got her first job. Andrea went so far as to send me a non-disparagement agreement. (Over $50 ..) Telling me that Once my Yelp review was taken down and she received a signed copy of the attached agreement, she will have my follow up appointment rescheduled by phone and waive the $50 fee... I mean it's also upsetting that the Director would reply just like that below ( look at all the other bad review replies) and say those things about myself to cover her own character .... Asking a client to take down their review when I simply asked if she would waive the $50 fee. It was because of the way the Director replied to me over 50 bucks... In my second email I said if you can't waive it is what it is...but if something was really wrong the Doctor would have to call me right? That is when the director felt she needed to "stick it to me" for it being a Zoom call lol.... she did not even answer my question. I felt all she cared about was her name and this review! Did I explain my situation to one woman on the phone when I called and then she had me on hold to transfer me to another named Alex, who I had to re-explain my situation to and still could or would not help? Yes. They could help but would not help. I get it some businesses won't right? I felt it was the way they had me on hold, the way Alex replied and the way the Director replied that I took the time to write this review. Did I think the lady that sounded older, named Alex, on the phone, was no help.. yes? Did I bully her lol? No... Was I upset and frustrated that I could not speak to the Dr. without paying 50 dollars... yes?? Was I upset with the way I felt Alex did not give a care, yes!? Did I then email the director for help, yes. Did the director reply trying to stick it to me about a Zoom call after I said it is what it is.. because I GENUINELY did not know it was a Zoom call... yes and she did the same with her reply just below. Meanwhile I literally replied off the Zoom call link (after they told me the company the link is from...) asking for help..... Did Andrea only offer me one day and time to speak to her? Yes. Did the Physician Communicate her results 24 hours after my appointment. No. She did not. Did Andrea, how I felt, harass me via email to take down this review? Yes... Head of a department?... with training in customer service..... I'd say her reply says enough ....... And I'll leave it at that..

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Princeton Longevity Center - Same Day Tests, Reports and Physician Reviewed Results

Same Day Tests, Reports and Physician Reviewed Results

Princeton Longevity Center - Luxurious locker rooms with spa-like atmosphere.

Luxurious locker rooms with spa-like atmosphere.

Princeton Longevity Center - Advanced Imaging with Non-Claustrophobic CT Scans

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Advanced Imaging with Non-Claustrophobic CT Scans

Quest Diagnostics - laboratorytesting - Updated November 2026

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