The day of the appointment I waited over 45min, once inside I was left alone for over 30min without…read moremy partner and without any news. I paid for the service in full via credit card and weeks after I received a bill for the service. Terrible customer service and experience.

Horrendous experience. (My experience is regarding this specific location only. The Quakerbridge…read morelocation is phenomenal.) I came here for my first mammogram and ultrasound of the surrounding tissues. I was here for hours and I mean HOURS. I'd say at least three. It was awful. First they had me change to a gown and wait in a small waiting area. I was there for an hour before I was seen. I got my mammogram by the sweetest tech ever. She was the only good part of this visit. Then I was told to wait back in waiting area with gown on to get the ultrasound. ANOTHER HOUR went by. Finally I was taken to get the ultrasound. I got it done by another technician who afterwards told me I was waiting for the radiologist doctor to come talk to me about my results. I waited, not joking, at least 40 minutes waiting in a gown sitting on the edge of an exam table for the doctor who never showed. The technician came back in and said the doctor was busy talking to someone so she, the technician, would tell me my results. That's unbelievable, especially considering I was in there because I felt a lump and was worried sick. The results she gave were just that it's fine and to keep a watch on it etc. I was finally sent home after 3+ hours of being here. Absolutely appalled at the treatment I received here. I was in there scared and just told essentially the doctor is too busy for me and I was given a partial report of my results. I left traumatized and upset. I'd never recommend going here to anyone.

UPDATE: Cecelia got promoted, so now overseas all the satellite labs. Since, her promotion the…read moreefficiency and service at the center is not as good as it use to be. The phlebotomist is nice and personable and the wait is still less than the larger lab conglomerates, but I miss Cecelia. It's not 5 stars anymore, but I will continue to go here. ------------------------------------------ I need to have routine and follow-up blood work drawn quite frequently, so having a reliable, efficient, and quick place to have my blood drawn is very important to me. I have been coming to this lab for over two years now and am thrilled with the service and speed. Cecelia, my phlebotomist, (how many people do you know that know their phlebotomist's name) is super nice, in touch with the patients, and always asks how everything is going in my life. She has always done a good job drawing my blood too. She is the absolute best! I use to go to Labcorp or Quest Diagnostics, where I would wait 45-60 minutes before having my blood drawn. This East Windsor Lab is never crowded and I am always in and out in 5-10 minutes. I'm a little nervous putting this review out there, once everyone will knows about this lab my visits may no longer take only 5-10 minutes. The lab is a satellite facility for the University Medical Center of Princeton at Plainsboro. It's one of 5 satellite Daignostic facilities that are part of the hospital. I have not been to any of the others. I love this lab and will never go to another Labcorp or Quest facility!

I will never go to any other lab. Always professional, always courteous, always friendly, always…read moreready to help. It doesn't get better than that! Been elsewhere and will never go to LabCorp or Quest again! Thank you to the ladies who work so hard to make it happen every day!

This Labcorp is truly amazing!!!Everything is so professional taken care for!You're in and out in…read moreno time.This place truly deserves 5star rating!My daughter who is a 17 year old scared to death of needles because of very bad experiences.This Doctor here was amazing!!First time in her life everything went so smoothly!!!I HIGHLY RECOMMEND!!!They are THE BEST!!!!!

Accompanied my son for bloodwork and the only positive was the wait time wasn't bad as we did not…read morehave an appointment. The setup is really bad. First the kiosk which is no problem. But you're called in for payment etc in the hallway where the patient rooms are. The really bad part is then you are lined up and made to wait in this cramped space where people are having blood drawn. Who wants to be subject to that? Most labs send you back to waiting area until a room is open. The staff were less than friendly bordering on rude.

-Ease of making an appointment -Short wait time before…read moreprocedure -I had two different tests done at two different times -I found staff to be knowable and personally caring. -Explained the process in detail and what I needed to do.

I have been seeing Dr. Steven Richards for more than 11 years and never had an issue. However,…read moresince affiliating with Summit Health the entire patient - doctor- staff relationship has changed. The last 4 times I have called the office I have not received a return call. Although mentioning this to the doctor the last time I was in, he was sure that this wouldn't have happened, but nevertheless said he would check into it. If in fact he did, nothing has changed. He is also not the same caring doctor he was over the past years and it now seems to be sort of factory like setting. Does not seem to care as much about his patients as he did in the past. To proof that, I went into the office to see him and to ask for my records so that I can provide them to a new urologist. I wanted to speak to him directly but after waiting for more than a 1/2 hr, I was told that he wouldn't be able to see me for another 1 1/2. I filled out the form to receive my records and have never received a call from Dr Richards even asking if there was a problem, or even caring that I was leaving the practice, proofing my point that obviously he could care less!

This review is solely for my experience at the hospital with a hiring event being held here…read more The exterior and interior of the hospital is gorgeous! They have a large parking lot that seems to fill up so although I lucked up and was able to get a good spot, I can see at times it may not be as easy to do so. The security guard at the entrance of the hospital was so pleasant yet thorough. I wish I would've gotten his name because he was just that good and deserves kudos (middle aged tall brown skinned man) . He spoke to everyone who entered, walked them through the process for entry, re-checked numerous bags and did all with a smile. The hiring event was towards the back of the main floor and was very organized. The Penn Med staff hosting the event were all very friendly and informative and I was able to make a few key connections I can work with and hopefully build a partnership with for the sake of employing Medical Assisting graduates .

ER is horrible. Girl at the front desk is ignorant and wait times are hours on end. Totally…read moreincompetent. Go elsewhere for care

These folks are a well oiled machine and make blood work about as pleasant as humanly possible. I…read morehave never had a bad experience here. True professionals who just get it done.

Had an 8:35 a.m. appointment. Actual wait time would have been an hour and a half (getting i chair…read morearound 10). Apparently, appointments are meaningless here. Had to cancel after arriving to try again somewhere else the next day.

Maybe we have a different definition of "immediate" but waiting an hour doesn't seem to cut it…read more Look, I didn't come in with severed limbs or any variation on "code blue" urgency but the place didn't seem busy and all I needed was antibiotics for an infection which I secured. Maybe they should just call this facility Med Delay and be done with it. The good news is this location is right next to a movie theater so while you're cooling your Achilles heel waiting for Doctor Feelgood consider catching a flick. Ask your doctor if Immediate Care is right for you... if you can find him.

When I first arrived one of the front desk receptionist was short and not very friendly. After…read morechecking in on the iPad I wasn't sure I was going to actually wait as there were 37 people ahead of me. Yes, THIRTY SEVEN! The website gave me an estimated time that I would be seen and showed my place in the virtual line. I found this to be very helpful, as I was able to leave and run some errands and surprisingly accurate as to the time I was actually seen. Everyone else I came in contact with during my visit, nurse practitioner, technician and receptionist on my way out, were all helpful, friendly and smiling. I give them a lot of credit as I can't imagine I would've been smiling after seeing as many people as they had that day.

Had a covid test back in November of 2020, they make you pay up front but take your insurance card…read moreand say they will reverse the charge once insurance pays for the service. It's been about nine months, insurance has gone through, but I have yet to be reimbursed. AVOID AVOID AVOID. They will give you the runaround, they'll promise to call you back, and you'll never hear from anyone. I'm guessing they just do this to everyone and hope you get tired of it and eventually give up. Go somewhere else where they respect your time and money!

Missed my flight as RT-PCR didn't come on time . Total miscommunication from their end. Not…read morerecommend this place at all.

This office is very organized and the staff moves everyone along. However the phlebotomist that…read morework there drawing your blood may not be very well trained because my husband and I both had terrible bruising and pain afterwards. I usually never bruise so just watch out for the jab.

I went to Labcorp in Robbinsville for the first time. I was surprised at how efficient they were…read more The waiting area and rooms were very clean and neat. I was in and out of there in under 30 minutes. The staff was professional and competent. Our Phlebotomist, Stephanie was top notch. There was no pain, and she was fast, polite, and efficient. I would recommend this office to anyone in the area in need of labwork.