I had a great experience at the Labcorp Paoli location. I walked in without an appointment because…read moremy appointment at another lab center nearby fell through. I walked in a little after noon, signed in/registered on an iPad they had set up near the front desk and took a seat in the waiting room. There were three other people in front of me in line, and it appeared that they all had appointments scheduled. I probably waited around 5-10 minutes until I was called back. I then waited another 5 minutes while I was in the examination room before the nurse came in. I was in and out of there in roughly 20 minutes. Both of the nurses that were on duty were great! They were both very helpful and friendly, making side conversation throughout the visit. This was a breathe of fresh air compared to the past few experiences I had at the nearby Quest location down the road.

We visited this place in 6/19/26. Only one person working and she believed that she owned the…read moreworld. After waiting for 45 minutes with my 89 year old mother, I asked her how much longer it was going to take and she raised her voice. Extremely rude as if it was our fault that she had no one else in the office. We left and I will never go back.

Very bad. Always making excuses not to do the test or losing tests and always complainingread more

Quest was supposed to be open at 6:30. When I arrived 10 minutes early for my 8 am appointment, I…read morewas only greeted by a line of angry patrons informing me that NOBODY had been there all morning. No sign on the door, no number to call, nothing. Not very professional.

The woman who runs this location is very good at what she does. She's quick and efficient and takes…read morepride in her job. I was in and out quickly and felt well taken care of

Great service under pressure. Went to this Labcorp after a bad experience at the Paoli one. Just…read moreone lady and a full house. She managed the intake, called out to keep us informed and moving and joked around when doing blood work. Great with some kids that were in there

No one answers the phone. Cannot schedule appointments with posted phone number. Would not…read morerecommend.

Mennieshia does her job extremely well, most wait times and issues are caused by lack of patience…read more However I enjoyed my experience, I do wish and hope there is more help at this location one day to ease some stress.

I don't see how this location has 4.0 star rating on GOOGLE BIZ. I dealt with a phlebotomist who…read morewas working the front desk as check in with an ATTITUDE. I asked her if they had an email address to send my doctors scripts to, she replied back to STATE it doesn't work, you can have your doctor FAX it! All the other Labcorp locations always provide an email address to email doctor scripts. Not this location so be advised! Beware of the front desk receptionist who is a phlebotomist as well. I overheard her talking to another customer about what I had asked her, regarding an email address, to send scripts to she pulled the review I posted online and started laughing. Needless to say I walked out with my doctor's script and refused service, since I did not TRUST her after she had billed my insurance provider. I will never return here to this location again! I will be making a complaint with corporate unprofessionalism, poor work ethic, disrespectful, rude, and nasty behavior from this woman who works behind the scenes!

I had to use ArcPoint labs for a random drug test for my employer. The tech there, Rob, was…read morecourteous and professional and showed tremendous patience and understanding with a sensitive situation. Highly recommended.

I had to do a pre employment screen here today and I was really impressed. Completely courteous,…read morehelpful and extremely friendly. I would recommend going here for all my testing as required going forward.

Every one was very pleasant. This is a very busy office and the girl at the front desk was managing…read moreeverything perfectly.

While from time to time the phlebotomists are outstanding .... there is a major flaw in how this…read morelocation is run. Typically understaffed and as things play out they seldom fail to disappoint. I feel bad for the couple of really good employees as the low energy people around them drag the average down massively. For all the negative comments I see I can attest they are not lying. There are a few good people but unless you know their schedule it is a gamble. LabCorp needs to do better, but they wont it is just another Corporation.... customer satisfaction is not the goal.

I had a 6:50 AM appointment here a month ago, and I was hesitant to get a blood test here after…read moreseeing reviews of this place as a needle phobic and someone with Autism. However, I was amazed with the phlebotomist I saw (I did not get his name, but I do know that the technichian/phlebotomist that I saw was an African-American male). He understood that I had Autism, was a needle phobic and preferred a hand vein (for me, hand veins are not as painful as the traditional arm/inner elbow, even though it stings a little more). I HIGHLY recommend this particular Quest Diagnostics location for someone with Autism! You WILL NOT regret getting a blood test here! Mark! My! Words!

Was seen exactly at appointment time. Procedure was professionally done and results were available…read morein the app the next day.

I had been to the Bryn Mawr location 4 times prior, but they couldn't book my appt quickly this…read moretime, so I tried Malvern. Various issues. When I scheduled, I informed Malvern that my script had been faxed to Bryn Mawr, and was told "no problem," that it all goes to the same place (in the computer), even though they have different fax numbers. Okay, fine. But upon arrival, there was a 10-minute delay while reception searched for my script, then ultimately decided to call my doctor's office to ask for a new one. Annoying, but it gets worse. Results took a day longer to come back than they do at Bryn Mawr, and when they did, they were incorrect / incomplete. The radiologist had to be asked to review the report again, and findings sure enough were missed. Very scary to a patient. The place was totally empty the entire hour I was there, so it is unclear why results took so long. Very frustrating when you have potentially serious health issues being checked, especially when report finally comes and isn't even accurate. I appreciate them being prompt and honest about revising the report, but it would be negligence otherwise. The ultrasound tech, Sima (sp?), was helpful and informed. She was thorough and patient, and gave what little info she is allowed to give, to be as helpful as she could. She was 5 stars, against the deficit created by others, and earned this place ALL of their 2 stars. NOTE: Main Line Diagnostic Imaging is now called Akumin, but they've done little to change the signage or online presence namewise.

Great doctor and staff.. Easy in and out.. Why go to hospital? Staff was caring and helpful.read more