I had been to the Bryn Mawr location 4 times prior, but they couldn't book my appt quickly this time, so I tried Malvern. Various issues.
When I scheduled, I informed Malvern that my script had been faxed to Bryn Mawr, and was told "no problem," that it all goes to the same place (in the computer), even though they have different fax numbers. Okay, fine. But upon arrival, there was a 10-minute delay while reception searched for my script, then ultimately decided to call my doctor's office to ask for a new one. Annoying, but it gets worse.
Results took a day longer to come back than they do at Bryn Mawr, and when they did, they were incorrect / incomplete. The radiologist had to be asked to review the report again, and findings sure enough were missed. Very scary to a patient.
The place was totally empty the entire hour I was there, so it is unclear why results took so long. Very frustrating when you have potentially serious health issues being checked, especially when report finally comes and isn't even accurate. I appreciate them being prompt and honest about revising the report, but it would be negligence otherwise.
The ultrasound tech, Sima (sp?), was helpful and informed. She was thorough and patient, and gave what little info she is allowed to give, to be as helpful as she could. She was 5 stars, against the deficit created by others, and earned this place ALL of their 2 stars.
NOTE: Main Line Diagnostic Imaging is now called Akumin, but they've done little to change the signage or online presence namewise. read more