Awful experience with tech Jennifer who refused to provide me with ear plugs for MRI.

Another really great experience with JOI! Susan and Amanda were amazing and extremely professional. They both did a great job explaining and answering all of my questions. They also made being there a lot less stressful with their upbeat attitudes, which I think is extremely important for everyone. I absolutely recommend the Malvern JOI and "Betsy" Thanks for all you guys do! read more

I did not have a good experience. The person attending me for an ankle mri was nice enough. She lead my bad leg out perfectly straight and said I would have to hold it there for 40 minutes or more. When I said it was uncomfortable and asked if I could have a pillow to support my leg she said no. It was the most uncomfortable and anxiety producing 40 minutes of my life as I tried to hold still in an uncomfortable position. Half way through She said I was moving. I told here I was trying my best. At the end when the machine clearly shut off she didn't come in for 5 minutes. I started wiggling out of the tube without her. If I need another mri I will go elsewhere and make sure they either use pillows and bolsters or strap down a part they they don't want to move. read more

Today I went to get an MRI at Jefferson outpatient imaging in Malvern Pennsylvania. I have to say this is my 3rd or 4th time there, and if I have to have any more imaging the ONLY place I'd go to is in Malvern. They are just amazing. Bernadette in the front at registration is just a breath of fresh air. She's super sweet. Always a smile and always looks fly. Rachelle is who prepped me for the MRI and she was really patient, which is so important to me because I am extremely claustrophobic. In today's world everyone has a chip on their shoulders so going to the Malvern office makes you forget that even if it's just for a little while. So thank you Bernadette and Rachelle! You guys are awesome Hector from Philly read more

Great new facility, friendly, professional staff, free parking a few steps from the door and quick radiology reports after two scans. Checks off all of my boxes! read more

I can't say enough about Nicole and Dr Brian! They were both so kind, patient and knowledgeable! I had an ultrasound done and they walked me through it like I was one of their own! I've had a very difficult journey with a knee replacement and I can tell you that the Malvern Rothman Imaging is the farthest imaging centers from me, but I will willingly drive the distance for these two! Thank you both for your time and care! read more

Doctors are ok but the wait time is ridiculous/ for scheduled appointments, I've sat in the room almost an hour, even in mornings. Also, they are impossible to reach. I had an MRI and saw the results online, called 3 times and never heard back from the doctor to hear what to do. I just think that is ridiculous to wait 3 weeks in person to hear that you need to see another specialist. read more

Wonderful Jefferson outpost that offers imaging services to you as well as Rothman patients from next door. You book as you would with the Center City location but ask if you can go here to avoid the urban angst. This place has only been open a year. It's small and not particularly busy. There is even a Keurig for you to make a cup of coffee. Services are provided by experienced and knowledgeable personnel who read the files before you receive service. read more

Had scheduled an appointment prior to going and maybe only waited a maximum of 10 minutes. Staff was ver accommodating and pleasant.