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Quest Diagnostics

3.5 (6 reviews)
Open • 7:00 am - 11:30 AM, 12:30 pm - 3:00 PM

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Recommended Reviews - Quest Diagnostics

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1 year ago

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2 years ago

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2 years ago

On time, easy check in and nice staff. There for a wellness visit. They send everything to my company

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Quest Support

Thank you for sharing this kind feedback, Juliet!

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5 years ago

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Quest Support

Thank you for sharing this feedback, Heather!

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10 years ago

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8 years ago

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Ask the Community - Quest Diagnostics

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SMG Laboratory

SMG Laboratory

(2 reviews)

My experience at Summit Health Lab in Florhham Park NJ has been excellent. The receptionist,…read more Kerri, is phenomenally good at what she does. As I have waited for tests in the reception area, I have been deeply impressed with the way she deals with phone calls. She is so considerate of the person on the other end of the call without losing track of the people waiting to have a test done. When she got off the phone earlier today as I was waiting to be called in for a blood test, I. turned to the woman sitting next to me and asked her, "Have you ever heard a receptionist be more concerned than she is with people whose calls she is receiving? and she replied, "I was thinking the same thing myself." If you ever give an "employee of the year award," I hope you will put her at the top of your list for consideration. Sincerely, Pam Hasegawa 29 Hill St. Morristown NJ 07960 201-400-6714

This is a cute place on the first floor of a multi purpose.medicL building. It is part of the…read moreSummit Group in Berkeley. What I enjoyed is that they are open on a Sunday morning. The lady that assisted me was great. She was very friendly. The place was bright and clean I took off a star because a colleague came from next door and was overeating in conversation and distracting her. She even stood by me in the common area having a full discussion with her. That's rude and unprofessional. The bathroom was clean nd the needle was painless.

ImageCare at Morristown

ImageCare at Morristown

(15 reviews)

Just finished setting up a test with Alexis...she was patient, kind and profoundly professional and…read morepersonnal... very appreciated in an age when everything is so robotic and online only.

I had a very frustrating experience with ImageCare Center at Morristown and would not recommend…read morethem based on how billing concerns are handled. I had imaging done in August of 2025 and was never informed that the facility was not Tier 1 under my insurance or that multiple studies would be performed during the same visit. I later received a bill for nearly $1,000. I submitted a formal dispute and followed up multiple times over the course of several months. No one responded to my emails. Instead of addressing the issue, the account was sent to collections while it was still under dispute. This entire situation took nearly 8 months to resolve, required multiple phone calls across different departments, and caused significant and unnecessary stress. While the balance was eventually reduced after escalation, it only happened after the account had already been sent to collections, and I am still not satisfied with the outcome. Overall, this experience reflected a lack of transparency, poor communication, and a failure to address patient concerns in a timely and appropriate manner. Patients should be clearly informed of potential costs and insurance implications before services are performed, and disputes should be handled before accounts are escalated to collections. I strongly recommend asking detailed questions and confirming coverage and facility tier status before receiving care here.

Quest Diagnostics - laboratorytesting - Updated May 2026

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