My experience at Summit Health Lab in Florhham Park NJ has been excellent. The receptionist, Kerri, is phenomenally good at what she does. As I have waited for tests in the reception area, I have been deeply impressed with the way she deals with phone calls. She is so considerate of the person on the other end of the call without losing track of the people waiting to have a test done.
When she got off the phone earlier today as I was waiting to be called in for a blood test, I. turned to the woman sitting next to me and asked her, "Have you ever heard a receptionist be more concerned than she is with people whose calls she is receiving? and she replied, "I was thinking the same thing myself."
If you ever give an "employee of the year award," I hope you will put her at the top of your list for consideration.
Sincerely, Pam Hasegawa
29 Hill St. Morristown NJ 07960
201-400-6714 read more