I normally wouldn't think to review a lab intake location, but why not? I had to get my routine…read moreannual stuff done and my Doctors office doesn't draw blood anymore. Anyway, went to this location two weeks ago and unfortunately due to an admin screwup at my doctors office, Quest never got the order and we couldn't resolve it on the phone quickly and I had to leave. The first time the phlebotomist basically had no personality, and like a lump of protoplasm just sat there. Fast forward to today.... I made another appointment after double checking to ensure the lab order was there. Got to this location did the quick check in and waited 15 minutes. As an aside, this location probably draws a lot of its clients from sun city and Aliante in general. I always feel like I'm the youngest in the room among the waiting folks (and I'm getting up there). But what strikes me a bit off is the fact that a good number of older folks seem to have a problem using the automatic check in kiosk dealie. I've had to help folks check in on several visits. I get that having a human at a desk is costly, but it seems like it would be an improvement here. Anyway, got called (the phlebotomist actually managed not to butcher my name), went into the drawing room and verified all my information. But lo and behold..... she (Crystal) actually had a personality and was cheerful and engaging and acted like she enjoyed chatting with a patient and not just dealing with an arm and a hard to find vein so to speak. Thank you Quest!

If I could give Quest Diagnostics a -5 star review, I absolutely would--but unfortunately, one star…read moreis the lowest option. The only reason my family and I continue to go to this location is because it's literally across the street from our house. Pure convenience. Other than that, every single experience we've had here has been awful, and today was the final straw. I had an appointment scheduled for 11:20 AM. Knowing how busy they usually are, I arrived early at 11:00 AM, went inside, scanned my barcode, scanned my ID, and followed every single prompt on their check-in machine. I then sat and waited. After nearly 45 minutes of waiting without being called--while watching others go ahead of me--I finally got up to ask a staff member when I might be seen, especially since I had another appointment to get to at 1:00 PM. The employee checked the system and told me I was never checked in and that I "didn't do what I needed to do" to get my name on the board. That was incredibly frustrating because I absolutely followed all of their instructions. Being told it was somehow my fault, after doing exactly what their system required, was beyond infuriating. To make matters worse, the woman I asked for help was extremely rude, unkind, and clearly annoyed that I even approached her for assistance. There was no empathy, no attempt to resolve the issue smoothly--just attitude. The care was horrible. The atmosphere of this location is also terrible. The waiting room is tiny and completely impractical. There's barely room for people to sit, let alone for patients who come in with wheelchairs, oxygen tanks, or other mobility needs. It feels cramped, uncomfortable, and honestly not accommodating at all. On top of that, it always feels understaffed, which probably explains the constant chaos--but it doesn't excuse it. Overall, this Quest Diagnostics location is disorganized, unfriendly, and incredibly frustrating to deal with. Convenience is the only thing it has going for it, and even that isn't worth the stress anymore. I do not recommend this location to anyone if you have other options.

I walked into Quest in SW Medical Assoc on Tenaya today with my order for fasting bloodwork, sat…read morefor 20 minutes, then was called and told that they were refusing to do my bloodwork because my doctor was not with SW Medical. When I complained that I had always had my bloodwork done there from that same doctor, they pointed to a sign that said "Only Optumcare patients" but I am an Optumcare patient, and my doctor is an Optumcare subscriber. It was kind of humiliating they way they did it, in front of the whole waiting room of people. I was stunned. It was 7.00 a.m. and I was hungry, fasting, and had driven over 12 miles. They were kind of rude about it, like "hey idiot, can't you read." So I called SW Medical hotline. They said my doctor is not an Optumcare doctor too. But then I had another procedure that same day at SW Medical, in radiology, and they said he was an Optumcare provider and had no problem with me and my order for that procedure. So what a stupid #heutshow!!

This SW Medical location for Quest is the best. If you are lucky to have Denise help you, your…read moreexperience will be very positive. I could hardly tell she was taking several bottles of blood. She is kind, gentle and does an excellent job of taking your blood. For someone who has had numerous surgeries and countless tubes of blood removed, Denise is one of the absolute best there is. She is an expert and I highly recommend her. If her boss reads this you should make sure you pay her enough, she worth every dollar!!

I had to bring my son in for Lab work. Made an appointment, no waiting at all. She did so well with…read moremy son. Thank you Lisa. You are truly amazing at what you do.

I don't often go out of my way to leave reviews, but today was one of those days I felt compelled…read moreto, thanks to the outstanding service I received at Clinical Pathology Laboratories. I cannot say enough wonderful things about Lisa, who truly went above and beyond to help me when I needed it most. I had driven across town with only a short window of time in a very busy week, and I wasn't aware that I needed a lab order, which my psychiatrist hadn't provided. Lisa didn't need to go the extra mile--but she did, without a second thought. She took it upon herself to call multiple offices to track down my psychiatrist and have the lab order written up, sparing me a lot of stress and hassle. She handled it all with such warmth, kindness, and patience. Lisa was incredibly sweet and went out of her way to make sure I was taken care of, even when it was outside her responsibilities. She's truly the salt of the earth--a compassionate and dedicated phlebotomist who genuinely cares about her patients. I'm beyond grateful for her help and will always remember her kindness. not to mention she is the best at her job when it comes to blood draw. I didn't feel a thing. Thank you, Lisa.

I had a very upsetting experience at the Quest Diagnostics location at 7891 W Tropical Pkwy in Las…read moreVegas. I checked in for my 8:10 AM appointment and waited while monitoring the patient queue board, going in and out of my car to ensure I didn't miss my name. At some point my name disappeared from the board even though other 8:10 names were still listed. When I went inside to ask about it, staff would not explain what had happened for approximately 10 minutes. An employee named Eric eventually stated that he had called my name three times and that I would have to check in again and be placed on the standby list. When I calmly asked whether an exception could be made since I had been actively monitoring the board and waiting nearby, he told me to "lower my voice" even though I was not raising it, and then closed the door while I was still trying to understand what to do next. After another wait, he came out and waved me back, which made me believe I would finally be seen. Instead, he informed me that it was now 9:02 AM and implied that because I had mentioned wanting the test done before 9:00 AM, they would not perform the test. When I attempted to clarify that my doctor had only recommended testing before 9 AM, he dismissed me and said he had other patients. This interaction left me extremely upset and in tears. The lack of clear communication and the dismissive manner in which I was treated were unacceptable for a medical facility. I hope management reviews this situation and addresses both the communication process and the level of professionalism shown to patients.

Janice was amazing!!!! Her skills were on point and I'm a hard stick. Very quick, thorough and…read morepainless. She stuck me in a vein that nobody usually attempts unless they are very good because you can't see it. You have to feel the vein. Only issue with this facility, was it smelt like poop inside. Maybe someone had an accident. I heard someone ask for room deodorizer. Hopefully, it doesn't smell like that all the time. LOL Overall, 10-15 min experience with an appointment from start to finish (with another colleague asking a question)!

Labs are my least favorite thing in the world because I am terrified of needles. However, I had to…read morehave it done, so I scheduled an appointment, and went in. Their online check in is the easiest, and the best. As on as I pulled up, I whioped out my handy-dandy cell phone, and checked in. Within five minutes I received a response to proceed to the front desk. The receptionist who greeted me was very nice, and pointed me to the room. As I waited I watched As one of the labs tech walked around complaining about a previous patient. She didn't have anyone in the room with her, so I assume she was on the phone. After about 10 minutes, that same woman with redish-orangish hair walked in and asked me my name. After getting all of my information she proceeded to prepare my arm. As I turned my head, and squeezed my husband's hand, she angrily said, "What are you doing?!" I wasn't sure what she was referring to, so I asked her what she was talking about. She said I was acting weird (?) I told her that my husband is my support system, and I always hold his hand because I don't like needles. She said, "The next time you go into a lab, let someone know you need a hand to hold." Again, I was confused by her statement because holding my husband's hand didn't require a lecture. I'm not sure what was going on with her, but she clearly was in an argumentative mood. When she was done, she told me to advise my doctor of my fear of needles. For someone who has willingly come in for labs, being treated disrespectfully is unnecessary.

Went in she said didn't have orders called Dr office they say sent. Asked if I could email-had…read moreorders there. That email was not going through. Lady would not help. We r never going back told Dr to fax to Qwest. We r done with labcorp.

WOW / What an amazing experience! My appointment was at 1:00…read morePM, but I arrived at 12:35. The check-in process was very easy. After signing in, I waited maybe one or two minutes in the waiting area before being called in. The staff were extremely polite and professional. Honestly, I have never experienced such excellent service before. I had two tests done, and both were completed within five minutes. I just have to say it again: WOW and thank you again for this great service. 5* + more!

These gals are so my favorite they are very good at what they do. The office is always neat and…read moreclean.

This was the easiest way to get my employer drug screening. I was literally in and out in about 15…read moreminutes. Appointments are not necessary, and everything was easy and smooth. I would definitely recommend this location for any lab needs.

I had a full panel done here by Audrey. She is fantastic. She got my blood drawn on the first try…read moreand I barely felt a thing. She's also very informative and sweet. I I would highly recommend her if you're in Las Vegas. 20/10. Thank you girl!

I had blood work done this early afternoon at Labcorp inside Summerlin Hospital Medical Center for…read moremy kidney doctor. When I first walked in, I handed the front desk lady my paperwork and was told I needed to fill out the registration. I asked where to do that, and apparently the registration was on an upright iPad near the front. Silly me for missing it. A lot of the people in the waiting room noticed how rude the interaction felt, and several people even commented to me about it afterward. I honestly tried to give grace because she may have been stressed or overwhelmed, and I know healthcare can be difficult. But the reason I'm writing this review is because of Dana, the blonde phlebotomist in the back. She was absolutely wonderful. I hadn't had much water that morning because of an earlier appointment, so finding a vein was a little difficult, but Dana stayed patient, calm, kind, and professional the entire time. She talked with me, joked around a little to help me relax, asked how my day was going, and truly made the whole experience better. Dana has such a beautiful soul and gave me one of the best experiences I've ever had getting blood drawn. Employees like her deserve recognition because they genuinely make a difference in people's days. So while the front experience may not have been ideal, Dana completely turned it around for me. God bless you, Dana -- thank you for your kindness and for making my day better.

Had an appt shower up 10 min min early woman at front was rude to every customer even co-workers…read more One woman checked-in waited to be told they couldn't perform test to go elsewhere no apology very rude. Then I waited 45 min to be told the same and treated rudely as well. If you know you can't perform a test why check them in take Info and make them wait and complain how busy you are. She told everyone how busy and behind they were. Be smarter and more efficient and less rude

Dr. Z was AMAZING. As a healthcare professional myself, it was refreshing to have a doctor truly…read morecare and listen to a patient. He also gave pertinent recommendations. Patients need to follow his recommendations for future health.

From the owner: Advantage Health is a multispecialty medical clinic. Our doctors are experts in different areas of…read moremedicine. We also provide Concierge Medicine per patients' request. Our mission is to help our patients achieve a complete cure or the best possible improvement of their medical conditions. We are dedicated to putting smiles on our patients’ faces. Why Advantage Health At Advantage Health, our patients receive highly personalized care for their medical needs. We believe in a comprehensive approach to the health and wellbeing of our patients. We concentrate on prevention, early detection, and a thorough approach to the treatment of any medical condition, no matter how simple or complex. At Advantage Health, we are committed to reducing long waiting times and we strive to provide the best care possible to our patients. Additionally, our patients may choose to sign up for our Concierge Medicine Service. This type of service allows our patients enhanced contacts with their providers, same/next day appointments and it essentially eliminates waiting time. Please contact our office to learn more about this and other services we offer.

I've been here two years in a row now for my annual mammograms and both times have been great…read moreexperiences. This year, I had to have two different scans done: my mammogram and an abdominal ultrasound. I made my appointment online and was emailed the paperwork that I needed to fill out for this visit a week before. This saves time in the office if you can get it done before your appointment. My 8:30am appointment began at 8:00am as I was advised to get there 30 minutes before. When I arrived, there was only one other person in the waiting room. I checked in and was only seated for a few minutes before I was called back for my ultrasound first. After that was done, I was sent to the mammogram area, where I was seen right away, as well. Every person that I had contact with, from the front desk lady to the two techs who did my scans, were professional and efficient. I was out of there by 8:27am! I'm definitely a fan of this SDMI location.

Even if you schedule an appointment. You can expect to wait a long time before getting in. The…read morewaiting room is packed.