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    Quest Diagnostics

    2.2 (39 reviews)
    Closed 7:30 am - 4:30 pm

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    The machine that does not work!
    Crystal Z.

    I arrived here for a scheduled appointment at 1. I signed in with a kiosk machine which took almost 10 minutes to use as the machine won't even push buttons. I agreed to wait in my car the time stated it was 24 minutes and the waiting room was full. I wait in my car until to at which time I decide to go back in the building and check on why I haven't been texted or called. A lady was calling people back so I asked she said VERY rudely we tried to call you but you didn't answer so you have to start over. I return to the kiosk and literally stand there for 15 minutes trying to check in AGAIN! The staff was rude the machine doesn't work .

    Tired people
    Angie A.

    i am a 26 year nurse Nd retired. The time i have come for lab draws you sign in with the kiosk up front. NO GREETER!! Older folks not computer savvy need help. there are only 7 chairs in the 80degree lobby. At least there was a fan today. I checked in at 11:30 am and chose the go to car. after an hour they never texted me to come back in so I came back in and it showed that I had 75 more minutes to go. So I went back out to my car and waited the 75 minutes finally they texted me and told me they're ready for me to come in so I'm sitting here in the lobby of course with a mask on and since I had Covid in December I can't breathe with a mask on but nobody really cares about that. There's nobody up at the front to greet people elderly people need help they don't know how to run this kiosk but what am I to say I've just been a nurse for 26 yearsI'll see if I can't find a better place to go next time

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    1 year ago

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    5 months ago

    Customer service is terrible and the ladies working here are absolutely rude and no help!!

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    9 months ago

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    1 year ago

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    1 year ago

    They do not do like walk ins 2hr to do a random drug test unacceptable very understaffed

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    3 years ago

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    1 year ago

    As standard, scanned insurance card and I paid copay. Get a bill for $699 later. They tried to bill a previous insurance.

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Slowest lab in the United States. Forget about coming and getting out of there in a timely manner.

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    5 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    Thank you for sharing, Greg!

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    6 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    11 years ago

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    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    Today my eight year old son had to have blood work done for the first time.

    Mentioned in 3 reviews

    Read more highlights

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    Labcorp - Location in the professional building

    Labcorp

    (15 reviews)

    Do not visit Labcorp…read more Back in April, I was referred to a hematologist that is licensed to practice in Texas (their office is in Florida). I live in Texas. My insurance is BCBS Texas. I took the single blood test lab that my hematologist ordered for me to do at LabCorp and did it (in Texas... where I live). Months later in September, LabCorp sent me a $980 bill for the single blood test. They had billed it against BCBS Florida. I called them and asked about it. I did the test in Texas and live in Texas. Why are they billing it to FL? They said it's because my doctor is in Florida. My doctor said she is licensed for Texas and ordered it appropriately. LabCorp doesn't care. They've been hounding me for $980 for one blood test. Ridiculous. I called and they told me I could do a "Financial Hardship Request" and that they won't keep sending me bill reminders while it's being reviewed. I did the Hardship request, e-mailed it back to the place they requested. I even e-mailed to request confirmation they received my application and let them know I still got bills. No reply. It's been months. I got a bill today telling me I had 20 days to pay or I go to collections. $980 for a blood test is a scam and ridiculous. NEVER DO LABCORP.

    I generally do not visit Labcorp, but my surgeon sent me to this location for my labs. I made the…read moreappointment, checked in, and was seen within ten minutes of arrival. The scheduling process was very easy, I must say, it was faster and easier than Quest. The quality of care was satisfactory, and the technician was efficient.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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