Full imaging from X-rays to MRIs. This business is great my whole family goes here. We really love…read moreAshley at the front desk as well as Max and Gavin! But all the staff are great. The prices definitely beat others in the area and they are caring and kind!

All the bad reviews are correct and sadly all happened to me, they will set your appointment and…read morethen don't see you until an hour or more later. And when they did it to me they offered me a gift card after lying about why they were behind. Also they will steal your money. They owe me 275.00. My insurance company called them and told them I didn't owe the money and they are trying to keep it as a credit on my account. Please believe these negative reviews because it could be you one day. They are liars and thieves. I will be reporting this unethical behavior.

Friendly front desk staff Not a long wait…read moreFriendly, professional XR tech Facility is clean and peaceful

Every time I go to Envision, I am haunted by the 'check in online' constantly until you do it and…read more'arrive 15 minutes early to 'check-in'. Well, I have two problems with this. 1) Filling out these forms online before your visit is already checking in. It says it right there. And of course, you can't do it just once. You have to do it, otherwise you're pounded with text reminders until you do and then you have to do it again a day before your visit. Like we have nothing else to do other than go through the check in process THREE TIMES, twice online and once at the facility. 2) Arrive 15 minutes before you appointment, well, I have a life, not much of one but it's mine. My time is important, just as important as anyone at Envision. If you want me to arrive 15 minutes early, make my appointment for 3:45 instead of 4pm. You're wasting my time with all of these 'check-ins' and as I said, my time is important to me. This policy is so 'strict' that arriving two minutes late at one appointment on the Oak Park facility due to traffic, they had me wait for 35 minutes before an office employee told me they'll be taking me in 15 minutes and 'sorry for the delay' for a CT scan that literally took 2 minutes at a different Envision. It took me longer to take all my metal off and put it back on than the scan did. When I complained, the woman told me I could talk to her manager and I told her, 'No, you can tell her. I don't repeat myself and it's just wasting even more of my time' I walked out and swore I'd never go back to that location. They were taking people that arrived AFTER me for more than a half hour because I was late by two minutes due to traffic. But this isn't the only problem location. ALL of them are like this. It's like a cult 'complete the check in forms online, do it again and arrive 15 minutes before your appointment to check in' and over and over and over again. And if you don't adhere to their policy, they make you wait. I will NOT arrive 15 minutes before my appointment. I will do my best to arrive AT my appointment time. Envision does not respect their clients and their time. In the future I will do anything I can to NOT go to an Envision center because of these two points. They must have gotten sick of getting complaints like this because there is literally NO WAY to make a complaint via email on their website. The only way I found was to put in a 'testimonial' on their site and I'm 100% sure this complaint will not be posted on their testimonials page but hopefully someone will see it and make a change, but I doubt it.

A great, clean facility that met all my expectations. They called ahead to let me know my…read moreappointment needed to be rescheduled due to weather, and later followed up with clear instructions about the prep I needed to do. Everyone I interacted with was friendly, knowledgeable, and attentive. As someone who had never had imaging done before, I was pretty anxious, but they took the time to explain everything and made sure I was comfortable throughout the entire visit. I felt genuinely cared for, and I'd definitely recommend Elite Diagnostics Imaging to others.

Unprofessional. I had an appointment for today had verification of the appointment, but when I…read morearrived, they did not have me down. Apparently, Juan dropped the ball and did not get it on the books for the right day. They need to do better. I won't be back. Schedule your appointment somewhere else.

They always take me straight back and really help me with my anxiety over getting an MRI. I truly…read moreappreciate the tech who helped calm me down and was so sweet yesterday.

I was referred to this new imaging place by a VA contractor for x-rays. The receptionist was…read morefriendly and I was escorted back to get my x-rays but the x-ray tech. She was nice as well. Everything went smoothly and I feel that the quality of care was good. The radiologist read my x-rays and got the report back within a day.

Experience was amazing. From beginning to finish staff was very helpful, friendly, and…read moreknowledgeable. I would recommend for everyone to come here for the imaging needs

Friendly and professional experience except the office staff chose not to send a CD to the VA in…read moreDallas TX as requested by the VA. Customer in wheelchair had to drive 60 miles , go up to third floor to deliver same CD. POOR customer service.

Super friendly facility when you need to have imaging done…read more Convenient location in Keller, Texas with lots of parking. They have their WiFi Hotspot on display and a small TV. I am here for a bone density test and was in and out pretty quickly, 15 minutes. Quick tip, do the paperwork online before arriving speeds up the process.

Every single thing was done with excellent care. From the scheduling and communication. The patient…read morecare was excellent. I would like to thank all of the staff for being very professional and kind and providing great care for your patients. Once again thanks for making me feel welcomed and comfortable.

Both office personnel and xray techs were patient and friendly. I like the option to have a copy…read morealso sent to your phone. Highly recommend

Staff was professional and helpful explaining the procedures to be understood…read more April was very nice and completed my registration quickly.

I was having some chest pains (discomfort )for about 2 weeks, so I decided to try Baylor Scott…read morewhite in Keller. I stay in Haslet,Texas so I by pass medical city in alliance and chose BSW. From the minute I walk through the door I was treated by its evening staff with the utmost respect. I'm truly glad that I chose to go..I had some things that had been lingering I needed answer too. After being admitted and treated over night I'm very happy to know BSW Keller is available . I will give my approval to any of my friends and family to use BSW.

ER personal rude,specially PA Ann Thomas. Asked if my sister…read morewas really in pain , ..seriously

absolutey over your wait times on the phone! Your system is broken! You need to fix your phone…read moreservices. I think the doctor is fantastic but your system is broken! No patient should need doctors orders for a mamogram! I have a PPO and I am sick of the broken medical system! It is awful. I have sat on the phone for over an hour because your system is so broken!

I have been here twice now and had a great experience both times. The ladies at the front desk and…read moredoing the procedure are all very sweet and comforting for something that is awkward and uncomfortable.

We had such a great experience here! And excellent care to do our doctor ordered labs. There was no…read moreappointments on a Saturday and we literally walked in and out in 10 minutes. We had just come from one in South Arlington on Arbrook that we would have waited 2 hours and there were 60 appointments ahead of us. And the staff were rather rude. The staff was so nice and professional! Will definitely recommend!

Terrible customer service no one answers the phone and waited 2hours to do a drug screenread more