Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

If urgent care was a Netflix series, this location would get a 5 star rating…read more Cora at the front desk is basically the gatekeeper of calm--sweet, efficient, and didn't make me feel like I was signing up for a gym membership just to be seen. Maria the medical assistant deserves her own spin-off. Quick, friendly, and somehow managed to take vitals without making me feel like I was on trial. NP Sultana? Absolute star of the episode. Listened, explained, and actually cared--without the "Dr. Google" attitude. They tag-teamed like the Avengers of urgent care, and honestly, I left feeling healthier and entertained. If I have to get sick again (not planning on it, universe ), I'm definitely coming back here.

Unfortunately, while accompanying someone to the clinic their experience with front desk staff was…read moredisappointing. The front desk employee was very rude and showed little compassion toward patients. She was slamming doors, spoke in a sharp, impatient tone, and made the environment feel unwelcoming. Front desk staff are often the first point of contact, and a little kindness and professionalism can make a big difference. Especially for patients who may already be stressed. I hope this feedback is taken seriously and used to improve the patient experience.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

We enjoyed the experience at Next Level the Drs seem knowledgeable and you're in and out quickly.read more

Got in very quickly and they got my life-threatening blood pressure down to normal and took great…read morecare of me! Thank you Sandy, you are an excellent nurse!!

Unfair billing and zero flexibility--do not recommend!…read more I had an extremely frustrating and disappointing experience at this location. I brought my kids in to get physicals and paid upfront. Before the appointment even started, we realized my daughter had accidentally left her glasses at home. The staff told us we either had to drive all the way back home right then to grab the glasses or come back the next morning. I agreed to return the next morning, assuming our payment would carry over since my daughter never received her physical or any care that day. To my shock, they then informed me that if we came back tomorrow, we would have to pay the full fee all over again, even though no physical was performed! Charging twice for a service that was never delivered is completely unreasonable and feels like a total scam. I do not recommend this place to anyone looking for fair treatment or decent customer service. Save your money and go somewhere else. Oh and the "GOOD REVIEWS" are bought by them saying they'll give you a Starbucks gift card in exchange of good review

I can't give enough praise to Dr. Akeem Adigun and his staff especially Amber. You can tell they…read moretruly love their job and what they do. They are the definition of perfect patient care. They are great at explaining what's going on and making sure you're comfortable every step of the way. If you need an OBGYN these are your people!!!

my urologist Dr lacefield is excellent in his field he has a great supporting staff. i had issues…read morewith my insurance Keshaun lenton-hill was great in dealing with the insurance and kept me informed the entire time. would recommend Memorial Hermann cypress location

This walk in facility is in a small Towne Lake shopping center with ample parking spaces, safe…read moresurroundings, clean interior, ripped exam room chair 2/5 and friendly staff. 5/5 I was only patient in waiting room as I filled out forms. 5/5 P.A. Listened to my breathing 5/5 , asked what I've been prescribed before, wrote Rx, and I left. She kept saying pearl with an accent. 2/5. P.A. visited lasted 3 minutes. If I hadn't asked her to repeat herself, then I'd been gone sooner.

Great experience. Cherre brougnt out a wheel chair because my knee was hurting. She did e-rays…read moreand was able to get good pictures. She was very patient with me as I was in pain standing on my leg. The doctor updated me and called in a prescription for me to ease the pain. Totally worth it to ease my mind.

I had an appointment at the medical building 2. Parking was easy, plenty of spots. The hospital…read moreand medical centers sit exactly where I worked for Sysco. So nostalgic from 7 years ago. They tore down the old building and raised the lot due to floods but the original parking lots remain. Anyway, the building inside is beautiful, clean and very high tech. Check in was easy at the kiosk. They have plenty of seating on the 5th floor and even a coffee bar. They send you a text to meet your medical assistant at the door. They still come out and call your name. The rooms were nice and fancy with computerized signs outside the door. Very nice complex.

I have been to several ERs taking care of my parents. This is the 1st time for me. It was the…read moreworst experience I have encountered. I came in with chest pain and shortness of breath. They had me wait for 10 minutes and then called back to be put in the hallway. Drew labs and started an IV. They proceeded to take me back to the waiting room with an IV, no call bell. Still very short of breath. After 20 minutes I saw a nurse and told her I wanted to go back to the hallway because I was so short of breath. Asked her who my nurse was and she stated we all are. They dont have phleboomist so they have aids draw your blood! She kept poking me, reached for something and let go of my needle insertion so blood splattered all over the floor. At this point I was in tears. My lab values were extremely abnormal and they did place me in a room after 4 hours. I was admitted. I will never step foot in that emergency room again.