I was so fortunate to get into Total Access Urgent Care on their grand opening/1st day in business…read more The online checkout process was easy and quick. I was able to book my appointment and they brought me back to a room pretty much when I arrived. The staff are very friendly and helpful. I will definitely return because of the quality of care I received.

This place never read my x-rays or never sent them to a radiologist, after a nurse was the provider…read moresaid my foot didn't appear to be broken. The nurse didn't even look at my foot. I have several fractures. Called the number to speak with the person over them and they gave me a number that screens calls and no one returns calls. Do not to this place

Awesome doctor. I see Dr. Jenn S. she is professional and…read morecaring for all your needs. I have been seeing her for over two years now! I highly recommend her.

Dr. Morrison has been my doctor for over 10 years and he is great. He is friendly and doesn't make…read moreyou feel rushed. He listens to the patient. His staff is also kind and caring. I have recommended him to friends and my daughter also goes to see him as well.

I had a great experience. The nurse who took my blood pressure and the healthcare provider who…read moretreated me were very friendly, polite, and patient. They took the time to answer all of my questions and made me feel comfortable. Everything went very well, and I'm very satisfied with the care I received.

This urgent care is woefully understaffed. There was only one person working the entire time I was…read morethere. She tried mightily to handle customer service, testing, sanitation, coordination with off-site staff, and more--and I do commend her for her efforts. But this is no way to run a health clinic. I was really taken aback by the fact that, once I accepted a telehealth appointment with a nurse practitioner, I was expected to discuss all of my symptoms and treatment options using the receptionist's phone--in full earshot of everyone in the waiting room (though there were only a couple people; one was a minor). I question the legality of practicing medicine in this manner, ie, who is supervising the clinic if no doctors are on site? Are nurse practitioners in Illinois licensed to provide care and prescribe without direct supervision? Furthermore, while the nurse practitioner I spoke with was as kind as can be, their medical advice wasn't helpful. For an unknown respiratory issue I described, they prescribed over-the-counter meds including a sleep aid (although they knew I already had an Rx sleep aid from my own doctor), and a common motion sickness remedy (although they knew I already had an Rx anti-nausea med from my own doctor). They also prescribed a cough suppressant that was just plain ineffective. I don't doubt their intentions, but when I was able to see my own doctor days later, he was frustrated that they didn't prescribe any antibiotics (not knowing whether my infection was viral or bacterial), and at the OTC choices I was given. Moreover, he immediately ordered a chest x-ray, which found that I had already progressed to acute pneumonia. I would return to this urgent care only if--like the day I went there--I had no other choice. And that would be silly, considering there's a reputable hospital right across the street.

Very dissatisfied, I was there after urgent care requested i go to ER, upon arrival at 430 super…read morenice nurse took blood n urine sample, after setting til 930 pm patently, I was approached with " whats your last name" indication I had been forgotten about, new nurse calls me in an start telling me about meds I stop taking years ago, im just here to find out if I got the lettuce outbreak, then told by female nurse with tattoos all over her arms WTF that she want know anything right now after having my blood n urine sample, obviously she don't know how to do her job , i had them removed the senseless IV n left . My complaint, why take blood and set for3.5 hours n not come n say anything. I will go across to STL hospitals before I visit shiloh again. Tall Tattoo chick with glasses diffently not professional . Will never visit this location for questions just because of her.

Memorial/ Shiloh was the very best care I've ever received at any hospital! The nurses, Drs, and…read moretechs are so caring and dedicated! They made a very bad health situation so much better! For first time in my many years I found a staff with personality and humor along with excellent care!

My visit at this office was pleasant and very clean environment. The staff was very professional…read moreand did everything they could to assist me. I would definitely recommend this office.

The staff were very professional and kind. They worked very hard to see all their patients in a…read moretimely manner.

So far I've loved the experience here. I love my doctor, Yusuf Muyhuddin (I apologize, I probably…read morespelt his last name wrong!) I've been having problems and he listens to me and has helped tremendously. I've had 3 different scans done in this hospital and I am very pleased with the friendliness of the nurses/staff.

The nurses, doctors, technicians, and Sisters of St. Francis are awesome. Between the Er, ICU, and…read moresecond floor they went above and beyond when I really needed it. I did not realize how serious my issue was when I first arrived but they realized it immediately and took action. Do not hesitate to go to OSF St. Anthony's. They possess a brilliant Staff and the latest medical technology available. Most importantly, they truly want you to feel god's love and go above and beyond to make it happo

Amazing staff, considerate physicians, a one stop shop that truly cares. I could not have asked…read morefor a more attentive staff. They answered all my questions. They gave thorough responses to everything. I am extremely excited to have found this wonderful doctors office.

If I could give my rating less than a 1 star, I would. I was recommended by my dentist, whom I…read moretrust immensely. Before my appointment, I was sent a plethora of pages to fill out as requested and brought them the morning of my appointment. I, like many people, read the fine print. Upon entering, I had to have a photo taken to load internally to help prevent fraud, which I kindly declined. If you have a credit on your account of $5 or less they expect you to write it off. I wrote, "I want any amount refunded". I also had to submit a credit card to keep on file. "Who in their right mind gives anyone a blank check to charge at any time?". I put a line through that and initialed it. Christy handed me another copy of that page and told me I could not write anything in, that I just had to initial it. She was insistent I initial the Workman's Compensation Form. I declined. She said, "Everyone has to initial it". I'm 70 years old, tell me why. The last straw was when I had to give my SS#. Again I was told, everyone gives their SS#. Christy said it was very secure and I'm thinking, computers are hacked every day. I said "I will leave before giving that information", and Christy's response was "Well, it will probably come to that". I wonder how many people don't read the fine print and don't realize what freewill they give businesses. As someone who has been a victim of credit card fraud more than once and identity theft, there are some things that need protection. Dr. Bell may be a very nice man, I wouldn't know as I couldn't get past the office staff. I have never in my 70 years had to have a mug shot taken upon entering a physician's office. I got the feeling the office staff was more concerned about getting their money than caring for people. First impressions are lasting.

Great doctor, very quirky but also very educated. I go there for my weight loss issues and have had…read moregood care. Office staff is nice as well.

This Doctor is a joke to medical professionals everywhere. To start, if you give him a bad review,…read morehe is quick to reply in a super snarky and inappropriate manner, telling you why your review is wrong in his eyes. I "liked" a comment someone had left reviewing him on Facebook at the beginning of seeing him, and at my next appointment, he called me into his office, showed me where I had liked a bad rating someone else had left, and asked me to "unlike" it. Who does that? He never keeps appointment times and feels it's appropriate to call you for your 1 pm telehealth appointment at 7 pm at night hoping you won't answer so he can mark you down as a "no show." I've also never had a doctor charge a $10 "convenience fee" when you call in to have your medications refilled. When I finally found a GYN to diagnose me after years of being miserable and getting me the surgery I needed that ended up saving my life, Dr. Hong got mad at me and accused me of "going to other doctors and having surgeries behind his back." Did I mention he's the one who recommended to the GYN who got me help in the first place? I had endometriosis so severely it was taking over my body, causing all of my issues. Don't even bother getting the office to fax any type of medical records anywhere in a timely manner, if even at all. They also love to tell you they "never got the fax" when I have other specialists send him records. I finally had to start bringing in hard copies of my records for him to even acknowledge they existed. He has ZERO bedside manner and no regard for his patients feelings at all. If you tell him you don't want to take the high dosages of pills he loves prescribing you for everything, and you are taking a smaller dosage instead, he accuses you of being a drug abuser. In my over 5 years of abuse from him, I was never actually examined in an actual examination room. All appointments were held in his personal office, where he barely used a stethoscope to examine you! It was always "what do you want now" instead of what can we try next. I stayed with him for so long because some days, he would be helpful, and I would just brush off his bad attitude on a bad day. When he couldn't diagnose me himself...I became a patient not worth his time. He wasn't even going to tell me he kicked me out of his office. I called to check on medications, and his wife answered the phone with, "Dr. Hong wants you to find a new doctor, have a nice day!" *click* No explanation. No warning. Just putting a chronically ill patient on my own.