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    Quest Diagnostics

    2.7 (45 reviews)
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    Henry M.

    I made an appointment over the phone last week, using their automated system. I walked in this morning 1/2 hour early and told them my name, the lady behind the counter said that she had me scheduled :D and that I would be next "note there was 8 people ahead of me and I was 1/2 hour early". I waited about 7 minutes and they called me back. The lady that drew my blood was nice and engaging in conversation. My overall experience was great!! I definitely recommend using this office.

    Heavy bruising from clumsy technician

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    3 days ago

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    3 months ago

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    4 months ago

    No sense of urgency. Came as a walk in and they were pretty clear by their actions you weren't a priority. Unimpressed.

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Henry!

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    4 years ago

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    3 years ago

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    2 years ago

    Very nice and helpful when you have a large group of people coming in for labs . Very organized

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    7 years ago

    I went with my mom today and all the staff was very nice and helpful. Danielle helped us and she was amazing. Thank you

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    12 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Quest Diagnostics

    Is this Quest Gilroy location open?

    Yes! They were closed for about 6 months but have reopened

    Don’t See Your Question? Ask Away!

    Review Highlights - Quest Diagnostics

    The head lady Danielle is amazing and accommodating to me.

    Mentioned in 3 reviews

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    Quest Diagnostics

    Quest Diagnostics

    (14 reviews)

    PLEASE . . . . a fasting lab that does NOT open until 7:30am????! What the heck? Fasting labs…read moreshould be in high gear by 5am so people can get to work or school on time and so that diabetics can eat their morning meal on time. In line waiting for this lab to open were also people who had driven up from Hollister because Quest closed their Hollister facility and they needed to do the drive before rush hour when the roads headed toward San Jose get gridlocked. So they need the lab open as soon as possible in the morning. Now for the positives: The techs doing the blood draws were super nice and got the needed blood sample on the first venipuncture (something not common with my puny veins). Once you were called back to the blood draw area everything went super smooth. Final note: I HATE the check-in kiosks. Everyone behind you in the long line of people waiting for the lab to open, could see my driver's license and insurance information as they are required to be scanned from a platform clearly visible to others. So much for securing your private personal information. You are touching a touchpad surface that is not cleaned between users (hoping the last person using it washed their hands after using the bathroom) and no way to ask questions (like is this test covered by my insurance). Had a recent experience at another lab where the person checking in could not read at all and was just confused and another elderly person spoke and read Lithuanian so the English or Spanish check-in did not work for them and of course this site has no HUMAN at the desk. High Tech is fine for many, but many also want or need High Touch assistance.

    Located upstairs in suite 220 Plenty of parking right in…read morefront of the building, fallow well posted street signs to find the building. Staff is friendly however there isn't anyone upfront to answer check in questions which makes it hard for seniors. They have a small computer screen to sign in on that can be complicated to use if your not fast enough or have questions.

    Kaiser Permanente Gilroy Medical Offices

    Kaiser Permanente Gilroy Medical Offices

    (50 reviews)

    I've been a kaiser patient for 20 plus years! Back when it was good people, good medicine. They…read morestill are! My girls have Dr. Lisa Yu wonderful Dr. The most patient, kind and compassionate Dr. You can ask for. My boys have Dr. Antonio Gobenciong another wonderful Dr. He is down to earth, kind, and caring. The MAs are super hard workers. Shout out to Erika, Dr. Yu's MA. She always goes above and beyond and makes my kids feel calm and actually excited to be there. The pharmacy staff is wonderful. They help me all the time. Thank you to Gabe in pharmacy. He is always smiling from ear to ear his smile is infectious and I can see it thru the mask. I can make a novel about how amazing my kP is. They truly want their patients to thrive. I love kaiser and will be a member for life. I hope they all get special recognition because they all deserve. Here is a picture I asked to take with permission of mt daughter with Dr. Yu. She said she is going to be a Kaiser Dr. Future Doc in the making!

    Dr. Narvaez & Dr. Chandran are awesome. They are professional and kind. I always feel heard and…read morethey explain everything in detail which I appreciate. Christina Vancura, the medical assistant, is a sweetheart. No judgment ever and very helpful. This Kaiser is clean and there's always seating available. The wait times at the pharmacy are minimal. My blood draws always go really well at this Kaiser. They are all sweet and don't hurt me. I've been coming here for years and haven't had a bad experience yet!

    Quest Diagnostics - laboratorytesting - Updated May 2026

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