we previously had bad experiences while getting my daughters blood drawn. Ms. Shante at the Garland…read morelocation was very quick, efficient, polite and relatable. She is amazing at her job and I would recommend her getting a raise !

Super easy check in process just scan your barcode the dr provides and bam your all set up in line…read moreto get seen. Was waiting About 10 min then was called back. There is no receptionist with there computer check in I did see some people struggling but most got the hang of it.

This is the WORST location. They're so disorganized, don't care about appointment times or the fact…read morethat people have to fast for some of these labs. There's always a bunch of elderly here too--again, they don't seem to care about. Their systems are constantly down and are ALWAYS short staffed. Prepare for a 2+ hour wait at the very least!! Been here since 9:11 for a 9:15 appointment and still waiting right now at 11:19...MAKE THAT MAKE SENSE. At one point there were 25 people in the waiting room...WITH ONLY 10 CHAIRS. This was my 3rd and LAST visit here. Two out of three visits were awful but on 8/7 the jolly guy filling in that day was absolutely wonderful! Such a kind man. He should run this office and get everyone in shape because this is absolutely ridiculous!!!! I was hopeful he'd be here again but he wasn't Update: finally leaving at 11:41

Lack of office staff to handle clients. Extreme wait times. Choose another provider. Check-In…read moreKiosk technology not functioning.

Very impressed by the speed of check-in and how quickly I was seen. I've had blood work done twice…read moreat this location, and both visits were completely seamless. I'm always nervous around needles, and giving blood can be difficult for me, but the phlebotomist here is hands down the best I've ever experienced. No multiple pokes and only minimal discomfort. She is by far the most talented professional I've ever seen when it comes to drawing blood.

If I could give it a zero I would!! no one was at the front desk for about 30 minutes! I couldn't…read morehear them in the back cackling. Said hello several times no answer. Not a will be right with you nothing. So I left! Trash customer service! Would not recommend!

The company I work for uses Occumed for all of our medical needs. They offer all types of care from…read morepre employment testing to physical therapy. I had a work place injury and was evaluated at this facility. The staff is amazing! Friendly, helpful, caring, they understand!! The physician explained everything in detail and even helped me understand some constraints of navigating a WC claim. Gabby has gone above and beyond to work with my workers comp adjuster to get procedures approved. She responds in a timely manner and plows through all the obstacles in a kind and considerate way. I highly recommend them.

Absolute inconsiderate workers. Stepped out to take a work phone call for a few minutes and came…read moreright back in. They claimed I refused to take a drug test and in the end costed me to lose my job. I hope I never have to come back to this place.

one they don't try to even acknowledge people as they walk in and if you ask them questions very…read morerude. my mom went alone to get her labs and she forgot her requisition form and they were gonna turn her away but she called me and I told them she left it at hom. the representative who was talking with her asked if I could text a picture of it and I did and she said oh I can't print it can you email it to me in pdf file. I've worked in the medical field as a manager and Ma and I've worked with these vendors why she couldn't try and find her order on there computer is beyond me. But the fact that she was rude to an elderly person and not very helpful is what is horrible.

I usually use my PCP lab at BSW and get blood drawn on first attempt. The doctor ordering this…read morebloodwork requires me to use LabCorp. 2 failed attempts by technician, then he called in a nurse (who just reported to work) to perform the 3rd successful attempt. I guess I will have to change this doctor. I am not willing to go through this unnecessary pain again.

Excellent customer service, mobile services, just all around convenient for Drug Testingread more

Klarity mobile is such a great experience Kadaesha is very nice and informative and knows what she…read moreis doing!! She always takes good care of her patients and makes sure they are understood.

From the owner: With 10+ years in the medical field and 3.5 years of venipuncture experience Klarity Mobile here to…read moreassist and serve patients with quality care a professionalism.

Pre TSA service for registration. The building and doors don't have signage that is very clear so…read moremake sure to go to the "Fastest LABS" located in suite 101. The old couple here who owns the place can be very slow but they still get the job done. It's definitely better than driving to the airport if you live far from it.

I had a very disappointing experience with this clinic regarding both DOT testing and customer…read moreservice. The clinic hours online state they are open until 5:30 PM, so I called ahead on Thursday to ask if I could come in Friday around 5:15 PM after getting off work. I was initially told they close at 5 PM, but after I mentioned the hours listed online, the owner/employee agreed to stay a little later for me. I appreciated that accommodation and made the effort to come in immediately after work. Unfortunately, when I arrived, I was told the doctor had already left and only the urine portion of the DOT testing could be completed. DOT testing includes both the urine screening and physical exam, which is exactly what I had requested over the phone. That information should have been communicated clearly before I drove there considering that's what a DOT test is. What made the situation even more frustrating was the way it was handled afterward. Instead of acknowledging the misunderstanding or offering a professional explanation, the attitude I received was dismissive and unnecessarily rude. The woman at the front desk was visibly irritated the entire interaction. When I explained I would need to return another day and take PTO from work to do so, her response was "Doesn't matter, whatever" in a rude tone, followed by complete disregard when I said "have a good day." I understand scheduling mistakes and miscommunication can happen. They treated me like I was a favor. What is not acceptable is treating patients with disrespect when the confusion came from the clinic's side. Professionalism, communication, and basic courtesy matter. Unfortunately, this experience left a very negative impression, and I will not be returning.

Hi, I had to go to the Garland at Firewheel Town Center location for a biopsy. My experience was…read moreexcellent. Ana and Mizuki was amazing, they made me so comfortable. Ana made me feel seen and hear, she explained the procedure perfectly. Thank you ladies K Brown

THEY DESERVE A NEGATIVE 5 stars. I get a call from them a week after I take the exam. I called…read moreback tho king it was my results, no it was just them trying to set up ANOTHER exam. I tell them I already had one and am still waiting on results. The rep that I spoke with was so useless I hung up. Called back 2 days later and got the same useless rep. She tells me the results were mailed on 7/1, well it's 7/9 and I still don't have them. She says there's nothing else they can do. They can't email them and they can't mail them again. I still have no idea what my results are. I will NEVER have another exam taken here again EVER.