Their website is set up nicely, and lets you pick a time to check in. When you arrive it's just a…read morewaiting room and tablets to check in on. The waiting room is kid friendly as it has a spot for kids to play. & they have a coffee bar and water for while you wait. We were greeted by friendly staff, who took us back to our room and listened to all of my concerns and ran all of the tests to see what was making my son so sick. They have a x ray on site, which was so nice because they checked my son just to be sure everything looked good. The Dr was very friendly as well all around super attentive and friendly staff. If I need to bring one of my kiddos again I definitely will. Nothing but good things to say.

I just tried to take my 7 month old here. On the door, business hours show 8 to 8 on Fridays. There…read moreare two lit up 'open' signs on the front doors. When I walked in, they said that they were only taking telehealth visits today and I couldn't be seen. What's the point of an urgent care that only takes telehealth??

dr. Yuck was fantastic. he is an experienced very…read moreexperienced Doctor Who has all the tools, including laboratory and skilled nurses and a scanner to diagnose problems. I was there someone who we thought might be suffering from appendicitis. He kept us in the room for two or three hours while he verified all the test that indeed it was that rather than some of the other problems that can manifest with the same symptoms he prescribed treatment with antibiotics and she is doing very well. I don't just recommend the facility. I recommend this as a very unusual old-school. Very careful very up-to-date on the literature healer that can be a person for anyone in need.

Biggest waste of time ever. Street parking/parallel parking is the only parking available at the…read moremain entrance -with the sign. ADA parking in back of building. Ramp to the sidewalk leads to steps in both directions. I'm in a wheelchair . Office Staff said yea, no one ever knows how to get in and they don't know why they don't have signs. My daughter used the stairs and found out I needed to go in the street and enter through a side entrance where they have a single wheelchair lift inside. Then we find out although their Website says they accept my insurance, they don't. The receptionist says everyone tells them that they accept this insurance but they do not. Said no one can ever show her where it says that they do, like somehow we all imagine it. Within 30 seconds showed her and yes, says it right there. Not like it would change anything but now maybe they can change it. Still, my insurance no longer accepts my previous doctor and my new doctor can't see me for 3 months. I have multiple sclerosis and need medication and new handicap placard. $220 for a visit plus any tests they need, but I have no choice, I have to see someone. I paid the fee. While waiting to be called back, they let me know they can't fill out a form for placard. Initially it was because they didn't have a form. Then it was because although they have the placard required MD ( as opposed to DO, NP, etc) they are not authorized to fill out the form. By then I gave up. It shouldn't be this hard. When we were leaving, the receptionist pointed at the lift I should use so I didn't have to go in the street around the bank to use the outdoor ramp. Never used one like this before . The ramp was steep and I was nervous about tipping back but my daughter helped me use it. Not any offer of any assistance. This place was empty. A walk in clinic with no one in or out the 30 minutes we were there. I think I know why lol. The receptionist was polite. Just unhelpful. As she was aware of all of these issues, one would think someone would do something to resolve them.

Foot pain. Was welcomed in the door, fast check-in, sweet staff. I will go back for any Ortho needsread more

I want to give special thanks to Dr. Merendino and Evelyn R and the sweetheart Kim who's leaving…read moresoon. I just want to thank them for the consistent and kind and caring attention they've given my feet and toenails for the last few years. Great staff including the sign in worker's on the front floor and the sign out staff. Thank you.

I am happy to report my time here was wonderful ....so much sooner if I could afford it I would…read morelive there..I was greeted every morning by the coffee king. I APOLOGIZE FOR NOT REMEMBERING NAMES. The employees with whom I had the most contact with made me feel like I belonged there.Employees knew my name and that's a great feeling when your far from home and friends. They scheduled my rehab in the gym and let me go over on my own terms..no pressure but you did what you were suppose to according to you plan to get better ..Anyway I was sad and glad to go home. They made me new again!!!! THANKS TO ALL THE STAFF!!

I am a current resident at Palm Garden of Gainesville, which is the PREEMINENT Rehabilitation…read moreCenter in Gainesville. I would specifically like to applaud members of the transportation department, Que, Jennifer, Shamika, Javeera and Hazel, who display Outstanding Professional Care when ensuring residents arrive and return from medical or business trips on time and safe. Hats off to all of the members of this department and THANK YOU SO MUCH!!! Bill S. Gainesville

Only gave one star because you can not give zero. Been to the High Springs office on 441 several…read moretimes since Dec 2025. Three weeks ago my blood pressure meds were about to run out and my last doctor had retired so I needed a new prescription. Palms like others uses a portal to communicate. So I went on the portal and wrote a detailed message about how my meds were running out and asked what did I need to do to get a new prescription-did I need blood work, did I need an office visit? Nothing, no reply. So 3 days later I start calling the office at 11:30 am. Had to leave a VM. Left a detailed VM and no one called me back until 4:50 pm office closes at 5 pm. Nurse that called me back starts with "Well I see you have not been in since Dec 2025, I said NO I have been there at least 4 times in 2026. When I told her what I needed she said "oh you need to talk to scheduling-click-transfers me to scheduling that said the same thing, "well you have not been here since Dec 2025" I said NO. She asked what kind of appointment I needed and I told her I did not know that the nurse transferred me without discussing anything, she said well I need to know that. It was now after 5 pm and the office was close. Instead of leaving another VM and waiting 8 hours for an answer the next morning I had to drive to the office (because they can't seem to respond to the high dollar portal they have set up) an told the office manager all of this, she made me an appointment 2 wks out for a physical which I am guessing included blood work. Today after answering at least FOUR text messages starting a week ago reminding me to show up at 8:30 for my appointment today I go to the office arriving at 8:02 for my 8:20 appointment. After sitting in the exam room from 8:20 until 9 AM I left a written note and got up and left. As I was walking out the hall to leave the PA called out to me and I told her I just sat in there for FORTY MINUTES waiting on her and was now leaving as it appears my time is NOT as valuable as her time. Going to my insurance company today to find another primary care doctor. This is at least the second time they never check the messages I send them thru the portal.

My wife and I both go to High Springs. Really happy with Dr. Burkett and her care. Concerned about…read morepoor response and appoint. My wife has been trying to make an appoint. for months. Told she had to wait till closer to the time. By then it was too late. Fully booked for months out. She needs her medication. Has called and left messages with no luck.

Great experience from beginning to end. The staff was very thorough, professional, and polite. I…read moremet with Dr. Mosher for a torn meniscus issue. After setting the appointment on the phone they texted me a link to fill out my intake information before coming to save time. At the front desk they took my MRI disk and made copies for the doctor and returned the hard copy. Very quick and timely. I definitely recommend checking out this location if you need help with Orthopedic issues. The nurse Alexis was very kind and conversational and help make me feel right at home.

The nurses are fabulous and made us feel completely comfortable in the environment. They treated us…read morewith respect and explained everything to us calmly and efficiently, so I did not feel lost or that my care was out of my hands. The front desk people were kind enough to explain how everything works with insurance and everything, which I greatly appreciated, since I had no idea because it was my first time going to the doctors alone. The nurse practitioner was super sweet and fun, and made us feel at ease.

horrible wait time, 9:20 am appointment and still waiting at 10:40 am. Staff don't seem to care.read more

Quick service. I was able to get back right away (I was there shortly after they opened, but I…read moredon't think anyone else was there when I left). Staff was kind and efficient. Overall as pleasant as an urgent care visit can be.

Horrible. Waste of time and money. I went on Saturday morning because I was very ill. They told ne…read moreto suffer all weekend and call my doctor on Monday for an appointment.