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    CareSpot Urgent Care - Gainesville 43rd St

    CareSpot Urgent Care - Gainesville 43rd St

    3.2
    (72 reviews)
    3.0 mi

    The nurses are fabulous and made us feel completely comfortable in the environment. They treated us…read morewith respect and explained everything to us calmly and efficiently, so I did not feel lost or that my care was out of my hands. The front desk people were kind enough to explain how everything works with insurance and everything, which I greatly appreciated, since I had no idea because it was my first time going to the doctors alone. The nurse practitioner was super sweet and fun, and made us feel at ease.

    Long wait: 2 hours for a drug test for work! The front desk staff was friendly and kind. Nursing…read morestaff in the back seemed miserable and unfriendly. The medical assistant who did my drug screen did not smile one time. No pleasantries at all. Not even hello. She opened a cabinet and said, "Put your things in there". She was all business and got annoyed that I went to the wrong side of the computer when she asked me to sign my name. I was never there before, and getting drug tested is not something I do very often. She made the whole experience really uncomfortable and weird. The company I was just hired with is a huge account for Care Spot; you would think they would treat people with respect and dignity. This MA needs to get a different job because she should not be working in healthcare, as miserable as she seemed. I am a nurse, and I leave my issues at the door when I go to work, and if I am so unhappy at work, then I move on. I would never take it out on the patients. Save yourself hours of wait time and go to LabCorp if you need a drug test. It is literally 5 minutes up the road inside of Walgreens. Looking at the past reviews, it seems that my complaint is as common as anyone else's. No one is taking accountability for the disposition of the staff members and how they are treating the patients. One review discussed a woman with head trauma who was told to go to the ER without even assessing her. Give her a bandage and send her on her way, but not to do anything at all is disgusting. I guess management is okay with their patients being mistreated. Something needs to be done about this place. There is NO room for hostility in healthcare, and that is all you get with this care spot. I implore management to make some changes, and I am available to discuss my experience if they care to do so. I doubt that will happen.

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    CareSpot Urgent Care - Gainesville 43rd St
    CareSpot Urgent Care - Gainesville 43rd St
    CareSpot Urgent Care - Gainesville 43rd St

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    Labcorp - laboratorytesting - Updated July 2026

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